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Main Forum => General Computer Support => Topic started by: Rob72 on September 06, 2015, 06:59:56 am

Title: Removing error code
Post by: Rob72 on September 06, 2015, 06:59:56 am

Hi,   just downloaded tweaking. com windows repair (free)  to hopefuly remove a microsoft error popup that shows just after start up of windows 7, error ox80073bo1  this occured after microsoft security essentials was uninstalled because it kept freezing during a scan,   and would not let me re install,   if the software will remove this error,  please explain how to go about it,   not very technical!   thanks in anticipation.

Title: Re: Removing error code
Post by: Boggin on September 06, 2015, 01:26:12 pm

First, run the free version of MBAM after going into Settings/Detection and Protection and use the dropdowns to Treat PuPs and PuMs as malware, then run the Download Fixit in https://support.microsoft.com/en-gb/kb/2435760 to remove any residue of MSE - but you do need another antivirus program installed.

https://www.malwarebytes.org/mwb-download/index.html - Look out for the trial Premium version check box to uncheck.

After running the Fixit, reboot (if not prompted) and see if you continue to get the error code.