Tweaking.com Support Forums
		Main Forum => Tweaking.com Support & Help => Topic started by: aussietaff on September 07, 2022, 03:07:24 am
		
			
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				My name is Aussietaff and I purchased Tweaking Repair on June 24, 2022, directly from Tweaking.com/
 Now when I want to use it.
 When I Click onto the System it states the following. "Windows cannot access the specified Device, Path, or File."
 
 "You may not have the appropriate permissions to access the item"
 
 I would appreciate help in advising me what can be done.
 Alfred Jones
 
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				Can you try reinstalling the program to check if that resolves and if not, see if you can access the program after booting into Safe Mode with Networking.
			
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				Thank you Boggin, I have tried going into Safe Mode but that made no difference.
 I do not know how to Install the Pro program again as I am unable to find how to get it to download, without paying for the Software again.
 
 I have Uninstalled the Pro. Version and now I have installed the Free Tweaking.com, version and that works OK, but perhaps, not as good as the Pro Version.
 
 I appreciate any advice that would help, Kind Regards Aussetaff (Alfred Jones)
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				If you haven't made a note of the product key then in Frequently Asked Questions you will find under had tey -
 
 Enter the email address used to purchase the program at https://resend.tweaking.com.
 
 I think if you had reinstalled it on top of your existing install it would have recognized you had the Pro version.
 
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				Thank you so much Boggin, I followed your instruction. I now have the Tweaking Repair installed.
 I also now have made a note of the Code, so I will know the details to get out of the mess I was in.
 Your help was wonderful, and I appreciated it very much.
 Thanks again and Best Wishes Aussietaff (Alfred Jones(
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				Glad to have been of help and that things have worked out :)