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Main Forum => General Computer Support => Topic started by: Racco on March 28, 2014, 09:01:44 AM

Title: Windows Security refuses to let me move my documents within the same folder
Post by: Racco on March 28, 2014, 09:01:44 AM
For some reason Windows security gives me a popup that says "These files might be harmful to your computer" (see attached png).  I have been with Microsoft help for 2 days now and they can't find where the corruption is.  I created a second user profile in this machine and this problem does NOT happen there.  So, I believe somehow my user profile is corrupted.  I would consider moving (it would be a lot of work), however, this is where I have setup shop and would like to stay here if at all possible.

This is still a problem AFTER I ran ALL the tweaking programs from you site.  so this issue is hidden somewhere.

Any help would be appreciated.
Thanks
Title: Re: Windows Security refuses to let me move my documents within the same folder
Post by: Shane on March 28, 2014, 10:23:16 AM
Have you reset your internet security settings yet?

What is happening is every file has a stream on it saying where it came from. Your internet security is set to where it blocks anything it doesnt think came from the computer. At least that is what it looks like so far.

So I actually made a easy to use right click function which removes that stream from a file or files so Windows doesnt think it came from somewhere else.

Download streams.exe and put it on the root of the C: drive
http://technet.microsoft.com/en-us/sysinternals/bb897440.aspx

Then run the reg file in the zip I attached and on the right click menu on folders and files you will see a unblock option. See if that helps at all :-)

Shane
Title: Re: Windows Security refuses to let me move my documents within the same folder
Post by: Racco on March 28, 2014, 10:41:24 AM
Thanks a Ton.  Just to make sure I don't FUBAR this. is this what you mean?  See the attachments.  in the first one I am asking if I placed the right file on what you mean by the Root of C:/;  in the second one I am asking if this is the choice you want me to take?

Thanks so much for the help.
Title: Re: Windows Security refuses to let me move my documents within the same folder
Post by: Shane on March 28, 2014, 10:48:43 AM
Open the zip file I attached, in it is a .reg file, run that file. (You didnt run the .reg file yet, it is inside the zip[ file you downloaded)

When you do and you right click on a file or folder you will get what looks like in the pictures I attached.

When you do a folder it will do all the files and folders under that folder as well :-)

Shane
Title: Re: Windows Security refuses to let me move my documents within the same folder
Post by: Racco on March 28, 2014, 12:06:34 PM
Thanks, I did as your suggested.  I ran through all of my documents, and the file I used as an example in my original request. No Joy.
I got the same results (shown in the attached images.  I show running the Un-Block program in the first image and the results in the second image when I tried to move the document back into its folder.
Title: Re: Windows Security refuses to let me move my documents within the same folder
Post by: Shane on March 28, 2014, 12:38:17 PM
Did you also reset your security settings in internet Options in the control panel yet?

The warning comes from the security options. Here is an example.

http://superuser.com/questions/149056/disable-these-files-might-be-harmful-to-your-computer-warning

Shane
Title: Re: Windows Security refuses to let me move my documents within the same folder
Post by: Racco on March 28, 2014, 01:19:03 PM
I want to make sure I get this right.  My settings are like this. I shutdown/restart and checked them.  However, the file wont move without approval.
Title: Re: Windows Security refuses to let me move my documents within the same folder
Post by: Shane on March 28, 2014, 02:20:29 PM
Double check the link I gave you, click on local intranent and the click the sites button :wink:

Shane
Title: Re: Windows Security refuses to let me move my documents within the same folder
Post by: Racco on March 28, 2014, 03:41:03 PM
Thanks.  I did that, once I get there it want an IP address.  What do I do?  Mine is blank.
Title: Re: Windows Security refuses to let me move my documents within the same folder
Post by: Shane on March 28, 2014, 03:42:36 PM
Put the name of your computer in there.

Also what where the check boxes set to on the window before that one?

Shane
Title: Re: Windows Security refuses to let me move my documents within the same folder
Post by: Racco on March 28, 2014, 09:18:36 PM
Okay, is the name enough or should I use the IP Address?  Also shown is the screen prior.
I still don't have permission somehow, so nothing has changed in the behavior.
One more observation if I may, I have noticed that every single file I open has this service in it (Thumbs).  Deleting is not an option (I can't delete them).
Title: Re: Windows Security refuses to let me move my documents within the same folder
Post by: Racco on March 28, 2014, 10:36:17 PM
One more thought; I created a second user in this machine to see if this problem existed there and it doesn't.  Moving files works seamlessly there.  If my root profile is somehow corrupted, is there a way to find out how?
Title: Re: Windows Security refuses to let me move my documents within the same folder
Post by: Racco on March 29, 2014, 09:42:50 AM
On further checking I found my original profile has somehow procreated 3 "Documents."  Something in the pointing from Drive :C/ to :E/ is FUBARed.  Can you point me to a way to fix the issue?  I expanded all the libraries and they showed this (the first attachment, called "The Expanded Libraries").  When I expanded the "Documents" in the Documents file, I found what is shown on the second image, "Copies of Documents."

Thanks for the help.
Title: Re: Windows Security refuses to let me move my documents within the same folder
Post by: Shane on March 29, 2014, 03:34:48 PM
Thumbs.db is a noraml system file Windows makes when it shows the pictures as icons. So you can ignore those.

As for the new user profile, that means where ever the problem is on your profile it is going to be under the hkey_current_user section for it.

So at least we know it will be under that section somewhere. I havent ever had a system do this so I dont know the answer off the top of my head.

From what I can find this is a windows defender problem, and one way to get around it is to add the file types to the section I had you do earlier.

Quote
This is caused by Windows Defender and is a problem inside Windows itself (fails to detect local intranet properly). One solution is to disable Defender but that's not a good solution. Here's the better one:

Type inetcpl.cpl in the 'Run' box or go to Control Panel > Internet Options

Open Security tab

Go to 'Local Intranet'

Click on 'Sites'

Click on 'Advanced'

type ".psf" (no quotes) into the 'Add this website to the zone' and press 'Add'

Close out.

.psf is a file type, so you would do .doc and then .xdoc and so on for each one that is giving you the message.

Shane
Title: Re: Windows Security refuses to let me move my documents within the same folder
Post by: Racco on March 29, 2014, 03:48:37 PM
May be it was someone else you talked about psf files, not me.  I did as you described in that message but I do not know what that does for my situation.  It does not kill the 3 document folders I have.  Am I misunderstanding something?  What come sfater I put psf i my local internet ...?
Title: Re: Windows Security refuses to let me move my documents within the same folder
Post by: Shane on March 29, 2014, 03:50:51 PM
The extra folders I am not worried about as those could have simply been created as normal folders. First thing is to try and fix the error you get. And yes you add the file extentions in the local internet where you added your computer name.

Read what I put, instead of .psf there you will do the documents that are giving you trouble, like .doc or .xls and such.

Shane
Title: Re: Windows Security refuses to let me move my documents within the same folder
Post by: Racco on March 29, 2014, 09:26:03 PM
I want to be clear, are you saying I need go back in there and do .doc, .xls, .ppt, etc?  Any file gets that reception though, even dll's, I tried moving one and it did not work.

Did you read my note about the alternate user I created?
Title: Re: Windows Security refuses to let me move my documents within the same folder
Post by: Rick on March 30, 2014, 12:06:37 AM
Thumbs.db is a noraml system file Windows makes when it shows the pictures as icons. So you can ignore those.

As for the new user profile, that means where ever the problem is on your profile it is going to be under the hkey_current_user section for it.

So at least we know it will be under that section somewhere. I havent ever had a system do this so I dont know the answer off the top of my head.

From what I can find this is a windows defender problem, and one way to get around it is to add the file types to the section I had you do earlier.

Quote
This is caused by Windows Defender and is a problem inside Windows itself (fails to detect local intranet properly). One solution is to disable Defender but that's not a good solution. Here's the better one:

Type inetcpl.cpl in the 'Run' box or go to Control Panel > Internet Options

Open Security tab

Go to 'Local Intranet'

Click on 'Sites'

Click on 'Advanced'

type ".psf" (no quotes) into the 'Add this website to the zone' and press 'Add'

Close out.

.psf is a file type, so you would do .doc and then .xdoc and so on for each one that is giving you the message.

Shane

Hi Shane, is he using the adinistrator account and also take ownership rights :)
Title: Re: Windows Security refuses to let me move my documents within the same folder
Post by: Racco on March 30, 2014, 01:06:55 PM
Shane, I've added all the "dot extensions" I could think of (attached), however, no joy.
I am beginning to wane on my problem. 
I went to http://partedmagic.com/ and bought the app in order to take an eraser to my SSD and start over again. 
I also downloaded http://sourceforge.net/projects/unetbootin/?source=pdlp

So I will boot from a flash drive, wipe the Device clean and spend next week reloading the W7 OS and all my programs.

I think I created this problem when I used somebody's funky process to point "My Documents" from C: to E:
One important question:  Can you tell me, what sold process I need to use to make this pointer next time I have finished loading the system.

I want All My Programs to be in the SSD (C:)
All My Documents ARE already in a Hard Drive in E:  So, I just need to create the pointer.
Title: Re: Windows Security refuses to let me move my documents within the same folder
Post by: Shane on March 31, 2014, 12:14:39 PM
Have you tried disabling Windows defender to see if that fixes it? I am curious if it is defender causing the problem.

Shane
Title: Re: Windows Security refuses to let me move my documents within the same folder
Post by: Racco on March 31, 2014, 01:08:16 PM
I disabled Windows Defender (re-visited it to make sure...it said "This Program is Turned Off"), went to my simple test and it failed.
I got other problems too.  the Original "Windows Update Failed" problem that the "Microsoft Help" people "patched" and showed up 3 more times, each time patched a different way, showed up again.  All these issues are (IMHO) related somehow.  The "Microsoft Help" people have honked up my machine so badly I have reached the point of diminishing returns.
So, I am starting with a clean slate as I outlined in my last post.
Thanks for all your help and ideas.  You did way more than MS ever did.
Title: Re: Windows Security refuses to let me move my documents within the same folder
Post by: Shane on March 31, 2014, 01:10:22 PM
Happy to help. Sometimes a fresh start is the best and fastest option :-)

Shane
Title: Re: Windows Security refuses to let me move my documents within the same folder
Post by: Racco on April 02, 2014, 11:42:09 AM
Well, I scrubbed my new SSD clean. and loaded the OS from the Original Disk.  loaded, and loaded, and loaded, everything from scratch.  And, guess what? the @#%&*&@ message is THERE!!!

I give up.
Just thought I let you know.
Title: Re: Windows Security refuses to let me move my documents within the same folder
Post by: Shane on April 02, 2014, 11:44:19 AM
Never use the disk that came from the mfg. Instead always use a clean untouched Windows install disk :-)

You can grab one here
https://sites.google.com/site/linuxlablibrary/windows-iso

Shane
Title: Re: Windows Security refuses to let me move my documents within the same folder
Post by: Racco on April 02, 2014, 11:56:13 AM
Thanks, Since this is a home built machine, I bought mine at newegg.  I bought a Windows 7 64 bit Professional copy.
Title: Re: Windows Security refuses to let me move my documents within the same folder
Post by: Shane on April 02, 2014, 11:57:22 AM
Well then that is odd, I built all my systems with parts from newegg as well lol

I install Windows 7 almost daily and never ran into what you are. You did a fresh install?

Oh and your Windows 7 disk has SP1 already on it correct? I dont know how old your disk is, so thats why I ask.

Shane
Title: Re: Windows Security refuses to let me move my documents within the same folder
Post by: Racco on April 02, 2014, 12:04:19 PM
Yes.  Yes fresh install, like I said, I even scrubbed the SSD with Parted Magic.  I bought it in December so yes, it has SP1 loaded.  I am about to pull the few white hairs I have left.

Can this have anything to do with an SSD Programs load and the fact that all my Documents are in an E: HDD?
Title: Re: Windows Security refuses to let me move my documents within the same folder
Post by: Shane on April 02, 2014, 12:06:24 PM
I dont know as I havent seen it, which means my OCD wants to see it lol

I am curious to what is going on myself, and if possible make a repair for it.

I should have time later today to teamviewer into you and work with you and see if I can spot anything.

I am in Oregon so just have to be online at the same time as you :-)

Shane
Title: Re: Windows Security refuses to let me move my documents within the same folder
Post by: Racco on April 02, 2014, 12:35:14 PM
I'd love to, just tell me what buttons to punch.  However, this PM I need to be out of the house for appointments.  I will be back to this salt mine tomorrow all day, I am in Central Time so 2 hours ahead of you, can you tell me what time will work for you?  Just tell me whose time zone.

Thanks.
Title: Re: Windows Security refuses to let me move my documents within the same folder
Post by: Shane on April 02, 2014, 12:39:45 PM
I am just working on a new version of my hardware identify program right now.

We could do it right now if you wanted or tomorrow morning some time.

Shot me an email and we can fig out a time.

shane at tweaking.com and you will want to grab teamviewer.

http://download.teamviewer.com/download/TeamViewerQS_en.exe

Shane
Title: Re: Windows Security refuses to let me move my documents within the same folder
Post by: Racco on April 02, 2014, 12:45:07 PM
Okay,
Thanks.
Title: Re: Windows Security refuses to let me move my documents within the same folder
Post by: Racco on April 03, 2014, 11:51:05 AM
 :smiley: :cheesy: :wink: :artist: :tongue:
There aren't enough Icons to thank Shane for solving the Problem I listed here.
Shane solved it!!

I had been to Microsoft Technical Help and all they did was destroyed the OS in my machine without solving the problem.
The problem has its roots in using Microsoft's "Windows Easy Transfer" to move data files from an old ONE Hard Drive desktop to a new 2 Storage device Desktop (an SSD + HDD).
On the new Machine, I installed the SSD first, loaded the new OS and programs I needed.  Afterwards, I installed the HDD and used Windows Easy Transfer to capture my data.
In addition to move what I needed, Windows Easy Transfer also moved some system files.
My new OS (C Drive) thought anything in the HDD (E drive) was a foreign machine.

The solution was to move the Data out of E, kill the system files and recreate E, then move the Data back.
I have Shane to thank for the detective work and cleanup.

If you don't want this problem, be careful on this type of transfer and avoid the issue I just described.
Title: Re: Windows Security refuses to let me move my documents within the same folder
Post by: Shane on April 03, 2014, 12:02:05 PM
Happy to help :-)

For other users who might have this problem,

The problem was only happening on the E: drive. His C: and F: did not give the error. On the E: I could make a new txt file and try to move it and it would still do it. If I moved the files off the E: to one of the other drives they where fine.

So I moved all the files off of the E: drive. Delete the E: partition then recreated it. The problem was the file system on E:. Once I wiped it and recreated it the file system was new and fixed. Moved the data back to E: and no more problems :-D

Shane