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Main Forum => General Computer Support => Topic started by: RocketNut on April 09, 2014, 04:23:46 pm

Title: WMI Repair Tool
Post by: RocketNut on April 09, 2014, 04:23:46 pm
I was wondering if it is working. When I start it the DOS windows open and a lot of info scrolls in the the window then it the log says the repair time (please see the attached screen shot). My question is why is there a "STOP" button? Is it done or is it still working in the background?

RocketNut
Title: Re: WMI Repair Tool
Post by: Shane on April 10, 2014, 02:00:04 pm
oops!

Thanks for letting me know the stop button wasnt changing back the text to start when it was done :-0

I will get that fixed.

Shane
Title: Re: WMI Repair Tool
Post by: RocketNut on April 10, 2014, 04:51:15 pm
Your welcome.

I have a desktop gadget (System Monitor II) reporting "broken WMI" even after running you WMI Repair APT. I'm having lots of problems with my machine. Yes I have ran your All In One APT with out success.

I am very open to any suggestion you have. Yes I have reinstalled the OS also with out success.

RocketNut.
Title: Re: WMI Repair Tool
Post by: parkd1 on April 11, 2014, 09:46:33 am
You might need to do a fresh install of Windows. I have had Windows that bad only a fresh install would fix it. I use the as the last option when nothing else works. Just back up the whole drive before you do it so you have you stuff to reload. Wait for Shane to reply to see if he can help.
Title: Re: WMI Repair Tool
Post by: Shane on April 11, 2014, 11:09:08 am
Odd on WMI. My repair deletes and rebuilds the wmi. The only time I have seen WMI not get fixed from it was when the COM+ on the system was corrupt and WMI and a lot of other things would fail or get permissions denied errors. When COM+ goes, normally only a repair or fresh install can fix it.

What version of Windows are you on?

Shane
Title: Re: WMI Repair Tool
Post by: RocketNut on April 11, 2014, 11:40:04 am
I'm using Windows 7 Home Premium 64 Bit, on a Acer 7560-5b416 LapTop (AMD A6 APU)with 8G memory What is COMM+? I'm also get the zebra (formly blue screen) of death.
Title: Re: WMI Repair Tool
Post by: Shane on April 11, 2014, 11:42:04 am
Well a repair install would be a good step since it lets you keep everything.

All you need is a Windows 7 SP1 disk, which you can grab here
https://sites.google.com/site/linuxlablibrary/windows-iso

And then just follow this
http://www.sevenforums.com/tutorials/3413-repair-install.html

Com+ is under the control panel, admin tools and then Component Services :wink:

Shane
Title: Re: WMI Repair Tool
Post by: RocketNut on April 11, 2014, 12:02:10 pm
I just checked and I do have SP 1 installed. I check out the web site you suggested but do not understand the instructions :confused: I really don't want to do a complete reinstall of the OS because I have a few programs that are old and out of business. Unless I can reinstall them from the backup. 

I looked at the COM+, but I do not know what to look for.
RocketNut
Title: Re: WMI Repair Tool
Post by: Shane on April 11, 2014, 12:05:23 pm
Quote
I really don't want to do a complete reinstall of the OS because I have a few programs that are old and out of business. Unless I can reinstall them from the backup. 

Thats why I said do a repair install, not a fresh install. A repair install is like doing an upgrade to the same OS. So your programs and files are kept.

Just follow the instructions 1 step at a time. Once the install is going it is pretty easy.

Shane
Title: Re: WMI Repair Tool
Post by: RocketNut on April 11, 2014, 02:44:40 pm
I can not find a download for my machine at the web site you linked me to. Also what is "ISO"?

Sorry for all the trouble :shy:
Title: Re: WMI Repair Tool
Post by: RocketNut on April 13, 2014, 12:07:22 pm
Some one has pointed me to a  ISO file (X17-58997.iso). I downloaded (3.09G in size). the file and extracted to a first a USB external hard-drive and got an error 0x80070241. So I tried again with a USB flash drive and got the same error. I followed you link to the "SevenForums" and followed there instructions. So what am doing wrong?
RocketNut
Title: Re: WMI Repair Tool
Post by: Shane on April 14, 2014, 09:44:58 am
I ISO file is a disk image.

You use programs like imgburn to burn that image to a dvd, the image includes the needed boot sectors to make the disk bootable. There is also a USB tool to extract the ISO to a USB and make the USB bootable.

So what exactly did you try?

Shane
Title: Re: WMI Repair Tool
Post by: RocketNut on April 14, 2014, 11:48:44 pm
I got ISO to work some what but when the repair install was done a message poped up saying the install did not update properly, then it return every thing back. I extracted the ISO file to a flash drive ( in new dir). Then I ran the setup.exe file. I could not make a DVD image because there is some thing wrong with DVD? :sad:.

Now I have a new problem.  The repair messed a program, so I tried to reinstall it but an ERROR 1324 (please see attached screen shot). I looked up this error on the web and found out this a REG error. So ran the "All In One" program with out success. Does any one out there know how to fix this error? I need this ASAP because it cations CAD data info.
RocketNurt
Title: Re: WMI Repair Tool
Post by: RocketNut on April 15, 2014, 09:59:45 am
I forgot to mention when I ran the All In One I notice that some of the reg tests had with over 1,500 errors  :shocked:
Title: Re: WMI Repair Tool
Post by: Shane on April 15, 2014, 10:05:16 am
Looks like the path set for the 32 bit program files folder is messed up, or the folder name is different for some reason, never seen that before so we should look at that.

Open Computer and then open the C: drive. Does it have Program Files (X86)?

If so I will have you check the registry path for that next.

Quote
I notice that some of the reg tests had with over 1,500 errors

What reg test was that and what where some of the errors?

Shane
Title: Re: WMI Repair Tool
Post by: RocketNut on April 15, 2014, 10:24:36 am
The attached screen shots are of Program Files and Performance Info.
 As for what test that came up with errors, Was in the first 2 test (using default settings). Is there a log some where I could send you? The errors flash by so fast I could read, the only thing I could read was the number of error.
Title: Re: WMI Repair Tool
Post by: Shane on April 15, 2014, 10:35:45 am
Dont know where the logs are for the system test for a performance score, I never pay attention to those lol

OK I want you to open a cmd.exe window and in there type in

cd %ProgramFiles(x86)%

and then hit enter. Post a screen shot of what you get. I attached an example from my system. :wink:

Shane
Title: Re: WMI Repair Tool
Post by: RocketNut on April 15, 2014, 11:38:40 am
OK here is the screen shot you asked for. :smiley:
Title: Re: WMI Repair Tool
Post by: Shane on April 15, 2014, 11:45:57 am
And just to clarify you are on 64 bit Windows correct?

Shane
Title: Re: WMI Repair Tool
Post by: Shane on April 15, 2014, 11:50:07 am
Also post a screen shot of this section in your registry. I want to compare it with the picture I attached.

Shane
Title: Re: WMI Repair Tool
Post by: RocketNut on April 15, 2014, 12:00:52 pm
 :smiley:
Title: Re: WMI Repair Tool
Post by: RocketNut on April 15, 2014, 12:05:22 pm
After I posted the screen shot I compared yours with mine and find one that didn't match please see screen shot..
Title: Re: WMI Repair Tool
Post by: Shane on April 15, 2014, 12:09:14 pm
They look like they match to me lol.

OK so the variables are there, yet cmd.exe cant pull the path and the libre office installer is pulling strange charters when trying to get that path.

Something in the system is very wrong that is for sure. We need to do the repair install of Windows.

You can use the Windows USB tool here
http://www.microsoftstore.com/store/msusa/html/pbPage.Help_Win7_usbdvd_dwnTool

This will let you make a usb drive bootable from a iso file :-)

Shane
Title: Re: WMI Repair Tool
Post by: RocketNut on April 15, 2014, 02:53:39 pm
I'm going to rerun the repair install right aftern I post this. I was doing to make a screen capture video to show the errors I was seeing. As I was making this video I noticed a lot of file denied access of my anti virus (AVAST), even after I deactivated it. So I uninstalled it an rerun your program, there was no errors!!!!! :confused: :confused:  So I will rerun the repair install (before reinstalling AVAST) to see what happens.

I will kept you informed on what happens.

RocketNut
Title: Re: WMI Repair Tool
Post by: Shane on April 15, 2014, 03:41:30 pm
Looks like the current version of Avast is getting in the way of things even when it is turned off. yet another reason why I dumped avast lol

Shane
Title: Re: WMI Repair Tool
Post by: RocketNut on April 17, 2014, 02:47:15 pm
Walking out to flag pole with white flag. I guess I am going have use this this version and hope for the best.
4 downloads of ISO file with out success (ERROR 0x80070241). I think it's WFI connection. I'm using a USB dongle for my internet connection, and repair will not run with out it..
Title: Re: WMI Repair Tool
Post by: Shane on April 18, 2014, 09:13:16 am
Ah so you are having trouble getting the download finished because of the wifi connection.

You may have to use a download manager that can resume a broken download.

Or if you ever get the chance use a different internet connection, if possible :-)

Shane
Title: Re: WMI Repair Tool
Post by: RocketNut on April 18, 2014, 09:27:36 am
It's not the down load,the download work's with out errors. I'm using a download manager (IMG Download Manager. The errors comes when the repair install start copying files. It get up to about 10% the error pops up.  Yes I erased/formatted  the flash drive on each try.

RocketNut
Title: Re: WMI Repair Tool
Post by: Shane on April 18, 2014, 09:53:48 am
Ah so the setup gets to the point of copying files to the hard drive and then gets an error.

I did some look ups on that error and for some the error was caused by a bad section in memory and for others they needed to make sure to run the setup as administrator and others had bad sectors on the hard drive.

Lets do a test on the memory. Grab this tester
http://www.softpedia.com/get/Tweak/Memory-Tweak/Microsoft-Windows-Memory-Diagnostic.shtml

It will burn a iso to a cd and you boot off the cd and have it test. The test never ends, so just let it complete a loop once or twice to see if you get any errors or not :wink:

Shane
Title: Re: WMI Repair Tool
Post by: RocketNut on April 21, 2014, 05:01:10 pm
My CD is not work so I could not make a working copy of your memtest. I used MEMTEST86+, it make USB flash bootable. I ran the test over night with out any errors.
Title: Re: WMI Repair Tool
Post by: Shane on April 22, 2014, 10:40:17 am
OK good we can mark memory off the list :-)

Ok so WMI is failing and you had other problems. When you try to do a repair install Windows setup fails.

I had you check the memory and it was good, did I have you do a bad sector check on the drive yet?

Where you open a cmd.exe as adminstrator and then put in
chkdsk C: /f /r

hit enter and it will say the drive is in use would you like to schedule it, hit Y

then when you reboot it should do a very long chkdsk on the system since it will test every sector on the drive.

Shane
Title: Re: WMI Repair Tool
Post by: RocketNut on April 22, 2014, 10:49:11 am
I tried your check disk but an error, Please see the attached screen shot. I don't know how make me the adm.
Title: Re: WMI Repair Tool
Post by: parkd1 on April 22, 2014, 10:57:51 am
Do a right click on Command Prompt then you will see a menu pop up and you will see run as administrator.
Title: Re: WMI Repair Tool
Post by: Shane on April 22, 2014, 11:16:08 am
Correct, right before you open cmd.exe in the start menu right click on it and choose run as administrator :-)

Shane
Title: Re: WMI Repair Tool
Post by: RocketNut on April 22, 2014, 03:53:22 pm
OK I got it to run. I do not think if there was any errors, I did not see the last test because it restarted before I could read it. It did cuase some thing because I got the blue screen of death, with a message of "contact your tec support or adm for fewer assistance" It does not reboot and I cycle the power to reboot. What does this message mean  :sad: Before when the blue screen came up it would do a dump to log file (I think) then reboot.
Title: Re: WMI Repair Tool
Post by: scarsxp on April 23, 2014, 02:52:18 am
OK I got it to run. I do not think if there was any errors, I did not see the last test because it restarted before I could read it. It did cuase some thing because I got the blue screen of death, with a message of "contact your tec support or adm for fewer assistance" It does not reboot and I cycle the power to reboot. What does this message mean  :sad: Before when the blue screen came up it would do a dump to log file (I think) then reboot.

You mean you can't get into the operating system now? When and at one point do you get the blue screen? Just after the chkdsk test? Or at the windows loading screen.  And If you can't get into the OS,  try F8 before the operating system loads, to get into safe mode.


Then you could Try this program to view the dump file:
http://www.nirsoft.net/utils/blue_screen_view.html

And show us what the message said.

But you might want to run the manufacture's diagnostics on the hard drive. Preferably on a boot up disc. And run the Short SMART test, then the long one. 

And if you don't know the hard drive brand you use, you can either open the computer up and look at the serial/model number. Look it up on google. Or go into the bios and look to see what kind it is. Or Device Manager on Operating system or under My Computer - Right click drive properties
Title: Re: WMI Repair Tool
Post by: Shane on April 23, 2014, 09:01:36 am
Looks like bad sectors where found on the drive after all. When chkdsk tried to pull the data off the bad sectors something must have gone wrong.

Are you able to boot into safe mode at all?

The bad sectors on the drive would explain all the problems you have been having. If it really is bad sectors then it is time to get a new drive.

Shane
Title: Re: WMI Repair Tool
Post by: RocketNut on April 23, 2014, 02:17:55 pm
Shane:
J tried to PM you this message but it said I was blocked (understandable)
Is there any way you could send the  Windows 7 Home Prem. OS install on a bootable USB Drive. I am using a friends machine to send you this message. Shabe please PM me so I can give my phone number about the price and my address.  Right my machine OS will not start. The resone I need it on a flash drive instead of a CD is my CD is not working at all.
RocketNut
Title: Re: WMI Repair Tool
Post by: Shane on April 23, 2014, 03:07:26 pm
I have PM disabled to me for everyone, it isnt just you :-)

I do that because dozens of people would PM me weekly instead of posting in the forums for help, so I had to disable it :-)

My email is shane at tweaking.com

I am in Oregon so not sure what time zone you are in :-)

But the Windows on usb wont do you any good, you already have it. The program is a bad hard drive and is why it kept failing. You need a new drive, do not wipe the current one because you can still recover some of your data off of it :wink:

Then once you have the new drive installed you can use the USB Windows you made and install fresh :-)

Shane
Title: Re: WMI Repair Tool
Post by: parkd1 on April 24, 2014, 11:23:03 am
I am in Oregon so not sure what time zone you are in :-)

Oh wow you live in Oregon. Way cool. I live in Oregon too. :smiley:
Title: Re: WMI Repair Tool
Post by: Shane on April 24, 2014, 11:47:11 am
LOL I am in Medford :-)

Shane
Title: Re: WMI Repair Tool
Post by: parkd1 on April 24, 2014, 12:37:46 pm
I am in Turner. Just out side of Salem. :smiley:
Title: Re: WMI Repair Tool
Post by: RocketNut on April 24, 2014, 02:29:31 pm
We are almost I'm in Salt Lake City Utah.  :cheesy:

You not accepting PM is very understanding :smiley:

I used the USB to do a back up, meaning I don't have the ISO any more. Because I was going to do a clean reinstall, that's when bottom fell out. As for my hard drive I will go ahead and replace it. I am also going to replace the memory just to be on the safe side.
Title: Re: WMI Repair Tool
Post by: Shane on April 24, 2014, 02:39:11 pm
Good :-)

Once you get a new drive things should go much smoother for you :-)

Shane