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Main Forum => General Computer Support => Topic started by: 4ty8er on March 15, 2012, 09:15:12 am

Title: very slow and unable to connect to the internet
Post by: 4ty8er on March 15, 2012, 09:15:12 am

Can anyone help me with a combofix log file? my computer running XP home sp3 started running very slow and my AV would not update, nor could I get on the internet without going into safe mode.
 I downloaded combofix and ran it after several days of trying to fix this problem in other manners. (superantispyware, malwarebytes; avast!)  Combofix repaired the problem; (I think) but the log file is something I don't understand.

Title: Re: very slow and unable to connect to the internet
Post by: 4ty8er on March 15, 2012, 10:29:21 am

I should add this is a Dell dimension B110; with 1 gig memory with a Celeron 2.53. A rather ancient 'puter, but functional. :wink: I was running Avast! free.  :sad:  I am NOW running Malwarebytes pro.  :smiley:
 Shane advised me several months ago to reload Windows, but I haven't yet because I know how much time it takes to reinstall my programs and bring them up to date. :thinking:

Title: Re: very slow and unable to connect to the internet
Post by: Shane on March 15, 2012, 11:24:45 am

Do you still have avast installed?

Shane

Title: Re: very slow and unable to connect to the internet
Post by: 4ty8er on March 15, 2012, 09:01:48 pm

No I uninstalled it before I purchased Malwarebytes. :)
 It us mostly running okay; but firefox take a long time to load now. I had to reinstall google chrome. Something about some files were missing.

Title: Re: very slow and unable to connect to the internet
Post by: Shane on March 16, 2012, 11:03:58 am

Malwarebytes isn't a antivirus it is a malware scanner. So get avast reinstalled as well :wink:

Besides pages loading slowly in firefox how do they load in chrome and IE?

Shane

Title: Re: very slow and unable to connect to the internet
Post by: 4ty8er on March 19, 2012, 12:21:42 pm

 :angry: Slower than a herd of turtles.............. Anywho.. I did a clean install of xp and a clean install of vista on a second partition. The only trouble I am having now is trying to restore my settings and documents.  :shocked:

Title: Re: very slow and unable to connect to the internet
Post by: Shane on March 19, 2012, 12:36:13 pm

Did you back them up first?

Shane

Title: Re: very slow and unable to connect to the internet
Post by: 4ty8er on March 19, 2012, 06:47:32 pm

Backed up on an external Seagate; have a image of everything, and a backup of documents and settings. (windows .bkp.) I have loaded the backup program in XP, but don't know how to load it in vista.

Title: Re: very slow and unable to connect to the internet
Post by: Evan on March 19, 2012, 09:05:16 pm

Did you have different files backed up for each system? If they are the same files then just move them from the backup that you can access.

Evan

Title: Re: very slow and unable to connect to the internet
Post by: Shane on March 19, 2012, 09:39:00 pm

Backing up to one file makes things harder. I prefer a simple copy and past so I have access to all the files.

You will need to find a tool to extract the files out of the backup file you created :wink:

Shane

Title: Re: very slow and unable to connect to the internet
Post by: 4ty8er on March 20, 2012, 07:26:30 am

"You will need to find a tool to extract the files out of the backup file you created :wink:"
 Thanks a lot Shane! lol
 I have two backups both are from XP, one is a image of all system, programs etc. The other is just docs and settings. Do you know where I might find such a program?

Title: Re: very slow and unable to connect to the internet
Post by: Shane on March 20, 2012, 10:15:22 am

What backup program did you use?

Shane

Title: Re: very slow and unable to connect to the internet
Post by: 4ty8er on March 20, 2012, 07:42:15 pm

The windows back up program supplied with XP's value added. :evil:

Title: Re: very slow and unable to connect to the internet
Post by: Shane on March 21, 2012, 10:27:16 am

Looks like the files are just zip files :-)

Open it in a zip program and you should be able to extract out the info :wink:

Shane

Title: Re: very slow and unable to connect to the internet
Post by: 4ty8er on March 21, 2012, 02:23:13 pm

.zip? these files are .bkp...............   :thinking: I loaded the backup program and tried to restore the files. I get all the icons on desktop, and the programs show under the "programs" list, but when clicked I get the "the program to which this shortcut refers to is missing........... or such message.....

Title: Re: very slow and unable to connect to the internet
Post by: Shane on March 21, 2012, 02:37:29 pm

.bkp is just a zip file. Like I said try opening it in a zip program :wink:

Shane

Title: Re: very slow and unable to connect to the internet
Post by: 4ty8er on March 21, 2012, 03:56:01 pm

 :cheesy:Thanks Shane; I will try this.