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Main Forum => General Computer Support => Topic started by: Arum206 on March 31, 2012, 02:27:57 am

Title: No Idea What is Wrong With My Comp
Post by: Arum206 on March 31, 2012, 02:27:57 am
1st thing to say is: My Computer is a netbook. No disk drive and it didn't come with any flash drives
I am using a USB to put programs from my 'Working' netbook onto the 'Non Working' one.

It is running Windows XP Professional.

When I log into windows I get this Error message: explorer.exe - Application Error The Application failed to initialize properly (0xc000007b) Click OK to Terminate the Program

I Click OK But My desktop never loads, just a blank wallpaper, No taskbar either. I can run the Task Manager by pressing ctrl alt del, but I can't really run any programs. I always get the above error message.

Out of all the Antivirus programs I have tried, only one has found a virus. But When I tried to do something about it, the antivirus program quit working and won't start back up again.

System Restore won't work.

I have tried the All In One program, but it doesn't do me any good.

Oh, and I think (Not too sure) the CD is in my netbook. While attempting to find out what I can and can't do with my computer, I came across a program. When I open it, a page comes up, that says 'Welcome to Microsoft Windows XP' Beneath that is a list of options. One of which is 'Install Windows XP' I clicked on it but it didn't do anything. I even tried all the other options, but the only one that worked was titled 'Install Optional Windows Services'

If anyone can shed some light for me I would greatly appreciate it. Any antivirus software that will work with this dilemma would be great. Give me honest feedback here, I don't want this computer to be fried, but if this is a lost cause, please let me know.

If you need any additional information let me know and I will do my best to give it to you.
Title: Re: No Idea What is Wrong With My Comp
Post by: Shane on March 31, 2012, 12:30:33 pm
The first step is to make sure this isnt a hardware problem :-)

So first run a chkdsk on the drive and do a bad sector check and let me know the results.

Then we need to do a memory test. Use MS's memory test http://oca.microsoft.com/en/windiag.asp
Let it run for 30 min or so and see if you get any errors.

Now to boot the memory test you will need to make a usb stick bootable (This is how you can reinstall windows if you ever need to)

Just google "iso to usb bootable" and you will get a ton of different ways. Find one that works for you :-)

Another trick that I do...

Download the Ubuntu iso
http://www.ubuntu.com/download/ubuntu/download

This will let you run Ubuntu Linux without installing it. And you make the USB bootable for it with
http://www.pendrivelinux.com/universal-usb-installer-easy-as-1-2-3/#button

If you need to reinstall windows you can use Ubuntu to boot up and get your data off the drive, you will have network and internet access with it :wink:

Shane
Title: Re: No Idea What is Wrong With My Comp
Post by: Arum206 on March 31, 2012, 05:11:24 pm
I know how to do the chkdsk, But a how do you do a Bad Sector check? Or did I just ask a stupid question?
Title: Re: No Idea What is Wrong With My Comp
Post by: Shane on March 31, 2012, 05:23:15 pm
Not stupid at all.

There is multiple ways to run chkdsk, how are you running yours and I can tell you :wink:

Shane
Title: Re: No Idea What is Wrong With My Comp
Post by: Arum206 on March 31, 2012, 05:25:23 pm
 :cry: I think it's fried. I turned it on and it gives me a black screen that says 'NTLDR is missing Press ctrl+alt+del to restart'

And I don't really have an extra flash drive to use for the bootable thing. Would an MP3 player work? My old one looks alot like a flash drive.

Also, how would I go about reinstalling windows if I don't have a CD?
Title: Re: No Idea What is Wrong With My Comp
Post by: Shane on March 31, 2012, 06:05:44 pm
You need a usb stick so you can make it bootable. Wal mart has them for $5 :wink:

Your hard drive may be bad, we really need to do that bad sector check!

Shane
Title: Re: No Idea What is Wrong With My Comp
Post by: Arum206 on March 31, 2012, 07:02:57 pm
But I can't get onto windows. I barely even make it past the Dell Logo screen, then it goes black and tells me that NTLDR is missing. I press ctrl alt del like it says but it's like it's on repeat. Dell Logo, black screen, Dell logo, black screen and so on.

This just blows my mind. I was just on it, then I shut it down, ate dinner, got your reply then I turn it on and POOF dead computer. I'm only glad that I got all my work onto the USB before it happened.

What would I have to do if the hard drive is bad? It would make sense though, it's been through hell and back.
Title: Re: No Idea What is Wrong With My Comp
Post by: Shane on March 31, 2012, 07:29:29 pm
If the drive is bad then you will need a new drive. Bad memory can do this as well.

First thing you are going to need is a usb drive. Then we can get some bootable tools to do the scans :-)

Shane
Title: Re: No Idea What is Wrong With My Comp
Post by: Arum206 on March 31, 2012, 07:34:26 pm
I won't be able to get one until after Tuesday. I will get back to you after that. Thank you for your help.
Title: Re: No Idea What is Wrong With My Comp
Post by: Shane on March 31, 2012, 07:35:12 pm
No problem, and I will be here when you need me :wink:

Shane
Title: Re: No Idea What is Wrong With My Comp
Post by: Arum206 on March 31, 2012, 10:29:29 pm
Oh, you never answered my question about the mp3 player. I've been using it for odd files like a flash drive, It looks a lot like one. Do you think it would work?

http://www.rcaaudiovideo.com/audio/mp3players/?sku=TH1702

^^^ Follow the link, it'll show you what I'm talking about. I'm not good with describing things.
Title: Re: No Idea What is Wrong With My Comp
Post by: Shane on April 01, 2012, 12:16:54 pm
Honestly I dont know. I never tried using a one for it.

It is just a store drive that the player reads off of. But you have to format and wipe it, not sure if that will mess up the player though. :wink:

Shane
Title: Re: No Idea What is Wrong With My Comp
Post by: Arum206 on April 01, 2012, 01:21:23 pm
Eh... It's been messed up for a while, and I actually have formatted it. I was going to use it for my college, but lost it and bought a flash drive. I found the player the other night though. It's always worth a try, right? I don't really have anything to lose now.
Title: Re: No Idea What is Wrong With My Comp
Post by: Shane on April 01, 2012, 01:23:27 pm
If you dont mind the chance of the player not working then I say go for it :-)

Follow the ubuntu links I gave you and lets get it started :wink:

Shane
Title: Re: No Idea What is Wrong With My Comp
Post by: Arum206 on April 01, 2012, 02:52:00 pm
On the USB Installer I can't find the ISO file they want me to select. It's a bit confusing, but could you help me. I already downloaded Ubuntu desktop. I will keep trying until I get your reply.
Title: Re: No Idea What is Wrong With My Comp
Post by: Shane on April 01, 2012, 02:53:55 pm
The Ubuntu file you download should have been the iso file. You select that file :wink:

Shane
Title: Re: No Idea What is Wrong With My Comp
Post by: Arum206 on April 01, 2012, 09:46:02 pm
Oh My God! The Ubuntu operating system is installing. You are amazing. I have wanted this computer fixed since last year about this time. Thank you so much for talking me through this.  :cheesy: :cheesy: :cheesy:
Title: Re: No Idea What is Wrong With My Comp
Post by: Shane on April 02, 2012, 12:48:35 pm
Once you have Ubuntu up and since you are running it off the usb you can access your hard drive and run some repairs on it :-)

Ubuntu has some built in repairs for it.

http://www.howtogeek.com/howto/37659/the-beginners-guide-to-linux-disk-utilities/

Shane