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Main Forum => General Computer Support => Topic started by: booldezer on April 13, 2012, 05:34:35 AM

Title: Windows Application error
Post by: booldezer on April 13, 2012, 05:34:35 AM
Hi all
there is my problem: after windows start up this error appear and says "The exception Illegal Instruction" .i close it and  after a while its appear again.
i try :
1) registry cleaner tools
2) clean boot and safe mode
3)windows repairing tools
 but thats still no chance
i attach the picture if Error messege .
i really sorry for my poor english.

Can anyone help?
Title: Re: Windows Application error
Post by: Shane on April 13, 2012, 10:05:30 PM
The first step is to find out which program it is that is crashing.

What happens when you hit ok, anything at all?

Shane
Title: Re: Windows Application error
Post by: booldezer on April 14, 2012, 01:19:55 AM

apparently when hit ok ,its try to run debug with Dr.watson and error reporting so i disable dr.watson and error reporting service after that the cancel button disappear and there is just ok .
im monitored process with "process monitor" and find out its coming from csrss.exe and try to pinging some address ,then i replace csrss.exe , winsrc.dll and crsrsv.dll in recovery consol but its appear again .
also i scan the windows with node32 SysInspector and findout Crsss.exe have some problem ,but i have no idea to solve the problem.
thanks for your attention
Title: Re: Windows Application error
Post by: Shane on April 14, 2012, 10:43:54 AM
Fist thing we need to do is make sure the system doesnt have some hidden infection.

Have you gave tdsskiller.exe and combofix.exe a run yet?

Shane
Title: Re: Windows Application error
Post by: booldezer on April 15, 2012, 01:57:52 AM
i try tdsskiller.exe and problem solved ,i used a lot of task killer application and i hadn't any chance but tdsskiller.exe was amazing

thanks a lot shane and kaspersky ;) for saving me from reinstalling windows and ...

i wish you best
Title: Re: Windows Application error
Post by: Shane on April 15, 2012, 10:15:01 AM
Glad you got it fixed :-)

Since your all set I will lock this thread. :wink:

And as always...
If your happy with my work. Then all I ask in return is you simply let others know about my site and programs. I help with anything computer or network related :-)
Also always feel free to make a post in the feedback forum.

Shane