Tweaking.com Support Forums

Main Forum => Tweaking.com Support & Help => Topic started by: kkicker on April 21, 2015, 10:34:24 pm

Title: No Confirmation e-mail
Post by: kkicker on April 21, 2015, 10:34:24 pm

Last night I signed  up for the Pro version 3.1.3.  It has been 24 hrs, but I haven't received a confirmation e-mail.  The order # is below:

Dear Customer,

We are in the process of verifying your order. Our apologies in advance for this short delay.
You will receive a confirmation email shortly.
If you have not received notification within 24 hours, please contact our customer service department for assistance.

For reference, your order id is 3CME6XR-A8MPBK.

Title: Re: No Confirmation e-mail
Post by: Shane on April 22, 2015, 10:09:35 am

Looks like my shopping cart is having trouble right now as I cant pull up any reports to find out what is going on with it.

I did email them though asking about it :wink:

Contact me directly at shane at tweaking.com, that way no personal info will be here on the forums :-)

Shane

Title: Re: No Confirmation e-mail
Post by: Shane on April 22, 2015, 10:42:11 am

I got an answer, look like paypal refused it.

Quote

The order 3CME6XR-A8MPBK was declined through PayPal and the last
message we received was Failed 10422.  The customer would need to
contact PayPal to determine the cause.

Shane