Tweaking.com Support Forums

Main Forum => Tweaking.com Support & Help => Topic started by: The Face of Bo on June 04, 2012, 07:17:33 PM

Title: Still Not Fixed
Post by: The Face of Bo on June 04, 2012, 07:17:33 PM
I found your program online because of this issue: "windows update cannot currently check for updates because updates on this computer are controlled by your system administrator". Well, hell, I AM the system administrator!! It's my laptop and I'm the only one who uses it!! Sorry, anyways, you wanted to know if your program did not fix a problem, and it did not. Nice program, and I think it helped my laptop. I am running Windows 7, 64 bit.
Title: Re: Still Not Fixed
Post by: Shane on June 04, 2012, 07:28:41 PM
That error sounds more like a system policy has been enabled that is causing the program. My repair doesnt mess with those since admins on networks some times set them.

Give this a try and let me know :wink:
http://social.technet.microsoft.com/Forums/en/w7itprosecurity/thread/bc52a083-27e6-4184-9f58-9f5e0c0e6714

Shane
Title: Re: Still Not Fixed
Post by: The Face of Bo on June 04, 2012, 08:40:19 PM
Thank you, Shane.

I am sure that some setting somewhere is messed up. I tried what you suggested, but when is typed in gpedit.msc, Windows told me that it couldn't find it.
Title: Re: Still Not Fixed
Post by: Shane on June 04, 2012, 08:43:41 PM
Check here
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\

look for policy and/or group policy.

What do you have?

Shane
Title: Re: Still Not Fixed
Post by: The Face of Bo on June 04, 2012, 09:36:42 PM
Shane,
This is what I have (see attached)
Phil
Title: Re: Still Not Fixed
Post by: Shane on June 05, 2012, 08:55:43 AM
Did some more research, try this location :wink:

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate

Shane
Title: Re: Still Not Fixed
Post by: The Face of Bo on June 05, 2012, 11:19:34 AM
Hello Shane,

Well, that might explain things. As you can see, there is no "Windows Update" key.

Philip
Title: Re: Still Not Fixed
Post by: Shane on June 05, 2012, 04:00:57 PM
OK good, I don't have any there either and we don't want any.

So it looks like it isn't a policy that is doing it. So lets keep trying a few other things  :cheesy:

Give this one a try and let me know. :wink:
http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/i-keep-getting-an-error-windows-update-cannot/98057eb8-f0ec-4b26-9f6d-2bd03a4d0b96

Shane
Title: Re: Still Not Fixed
Post by: The Face of Bo on June 05, 2012, 05:39:34 PM
O.K., so this is typical of Microsoft and Windows, I guess. I ran the tests and the photos are included, then I restarted the computer. When I go to the Control Panel and click on Check for Updates, Windows tells me that I don't have Admin Privileges. But when I check if updates have been installed, the log shows that some updates have been installed recently. Weird, huh? So I don't know what the issue is!
Thank you so much for your continued help!!
Title: Re: Still Not Fixed
Post by: Shane on June 05, 2012, 07:34:48 PM
There has got to be some policy in place that is blocking it.

I did find this
http://windows.microsoft.com/en-us/windows-vista/Windows-Update-error-8024402C

Quote
If your computer is managed by WSUS, you will see You receive updates: Managed by your system administrator near the bottom of the page.

Have you had your system connected to any domains or other networks at all?

This is WSUS
http://technet.microsoft.com/en-us/windowsserver/bb332157.aspx

Shane
Title: Re: Still Not Fixed
Post by: The Face of Bo on June 05, 2012, 07:45:37 PM
My laptop has always been connected to my internet connection from home, usually wirelessly. It hardly ever leaves the house.
Title: Re: Still Not Fixed
Post by: Shane on June 05, 2012, 07:47:34 PM
Lets cover all the bases, open the uninstall programs and have it show windows updates.

Check if you have Windows Server Update Services installed. :wink:

Shane
Title: Re: Still Not Fixed
Post by: The Face of Bo on June 05, 2012, 08:42:33 PM
I do not see Windows Server Update Services in the list of Installed Updates
Title: Re: Still Not Fixed
Post by: Shane on June 05, 2012, 08:52:40 PM
OK lets check the local user section :wink:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\WindowsUpdate

Shane
Title: Re: Still Not Fixed
Post by: The Face of Bo on June 05, 2012, 09:01:21 PM
  :thinking: no WindowsUpdate in that section.
Title: Re: Still Not Fixed
Post by: Shane on June 05, 2012, 09:03:24 PM
What the crap LOL

do a search in the reg for "policy" and check everything it finds and let me know if you find anything with windows update :wink:

Shane
Title: Re: Still Not Fixed
Post by: The Face of Bo on June 05, 2012, 10:15:43 PM
That was FUN!  :sarcastic: Sorry, that was a LONG search. Nope, no luck at all.
Title: Re: Still Not Fixed
Post by: Shane on June 06, 2012, 09:41:44 AM
Very odd. Everything I look up on that error says it has to do with a policy. But you have none of those policies set!

I did find this
http://it.slashdot.org/story/12/06/05/1638228/flame-malware-hijacks-windows-update

This new malware hijacks the Windows update. But doesn't say anything about the error you get.

Here is something we can try. Create a new user account, just as a test. Then login with that new account and try Windows updates. Does it work?

If it does then it is something with your profile. If it still fails with a new account then it is something under the system as a whole. :wink:

Shane
Title: Fixed!!!!
Post by: The Face of Bo on June 06, 2012, 02:01:43 PM
 :smiley: Wow. You da MAN!! Thank you, thank you!! I created a new profile, and Poof! Updates were installed. I will now restart the computer and see what happens.
So, when I restarted my laptop, it went straight to my profile. When I log off, then I can see the other profiles on this machine. Anywho, after my profile loaded up, the computer informed me that Windows was updated and happy. I still can't run updates on my profile, but it works on the new profile. "If it ain't broke. . ." My laptop is happy and right as rain.
 Thank you so much, I will recommend your forum!!  :cheesy:
Title: Re: Still Not Fixed
Post by: Shane on June 06, 2012, 04:24:43 PM
Glad that worked :-)

I wish we could have found out what was different in your profile so I could add it to the repair.

For now what you can do is create a new profile with a name of your choice and then transfer all your data from the old profile to the new. Then you can delete your old profile :wink:

Shane
Title: It's Fixed!!
Post by: The Face of Bo on June 06, 2012, 08:00:33 PM
 :smiley:  :smiley: Thank you, Shane. I will do move everything to the new profile, I am grateful for your help!
Philip
Title: Re: Still Not Fixed
Post by: Shane on June 06, 2012, 08:05:41 PM
Since your all set I will lock this thread :wink:

And as always...
If your happy with my work. Then all I ask in return is you simply let others know about my site and programs. I help with anything computer or network related :-)
Also always feel free to make a post in the feedback forum.
And a facebook like at the top of the page of my site is nice as well. ;)

Shane