Tweaking.com Support Forums
Main Forum => General Computer Support => Topic started by: Rick on May 21, 2015, 02:30:26 am
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Once computer goes into sleep mode, it wont restart, a hard reset, resets the bios too
happened twice already.
MSFT didn't catch the event
Only thing new, a new problem...
Where did it come from?
( http://xfactact.com/ )
replaced the battery; sometimes it still won't come out of sleep mode without a hard reset, at least the bios don't reset anymore.
but why MSFT dont alarm me or catch the event?
Ideas?
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Virus? Sounds like a dying CMOS battery.
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It is a couple of things actually.
When a system doesnt come out of sleep mode it is normally driver related, updating all the drivers normally fixes it. Of course the bios also has the sleep settings it supports as well and a dead cmos battery might affect it as well, not sure if it does or not though.
As for the bios resetting, the cmos battery on the board is used to let the bios remember its settings, if the battery is bad and you pull the power then all the settings clear. So if that is happening then you will want a new cmos battery, thankfully they are cheap. Otherwise every time the system is without power the bios is going to reset. :wink:
Shane
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It is a couple of things actually.
When a system doesnt come out of sleep mode it is normally driver related, updating all the drivers normally fixes it. Of course the bios also has the sleep settings it supports as well and a dead cmos battery might affect it as well, not sure if it does or not though.
Will look at replacing the battery, but; we have a backup power supply attached, system generally never off... coming out of sleep mode should have nothing to do with a dead CMOS battery...
As for the bios resetting, the cmos battery on the board is used to let the bios remember its settings, if the battery is bad and you pull the power then all the settings clear. So if that is happening then you will want a new cmos battery, thankfully they are cheap. Otherwise every time the system is without power the bios is going to reset. :wink:
system generally never off... coming out of sleep mode should have nothing to do with a dead CMOS battery...
* I Disabled the sleep Suspension Mode...
* I think, it virus related as it should not affect the CMOS as the system is always ON...
* we saw this with win98 version or whenever MSFT had a new system coming out!
But, I will run out to buy a new CMOS battery, hmm? Or wait, should I go out to buy a new mother board, hmmm?
** perhaps a new more powerful mother board with the new dual WIFI chip that allows us to be monitored no has found yet...
Shane
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How old is your machine as CMOS li-ion batteries are expected to last about 5yrs but before you go rushing out to buy a CR2032, you should check to see what is fitted in your machine as some have their own holders which plug into the motherboard rather than just slotting the coin shaped battery in.
As for xfactact.com - VirusTotal.com doesn't have anything definitive on it - saw it had already been checked yesterday - was that you Rick ?
Have you downloaded anything recently where you could have picked up a PuP ?
AdwCleaner and Junkware Removal Tool are programs specifically designed for rooting out such programs, so letting those have a look at your system could be worthwhile.
The JRT link is lower down the AdwCleaner page. http://www.bleepingcomputer.com/download/adwcleaner/
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(hmmmm) if you open command prompt with admin privileges type in this command "powercfg -a"
I want to see what supported sleep states you have. Plus if you have a dead battery the bios power management settings may set to default.
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(hmmmm) if you open command prompt with admin privileges type in this command "powercfg -a"
I want to see what supported sleep states you have. Plus if you have a dead battery the bios power management settings may set to default.
Already new battery.
See file attached;
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in your bios under the power management do you have it set for s1 and s3? I usually only use s3. Try setting it to s3 only in the bios and start your computer up and put it in sleep mode and hit the space bar after it goes to sleep to see if it turns back on. and let me know the results.
Edit:
sorry forgot to put that in for you.
this will show all the devices on your system that support waking it up on S3 sleep state
powercfg /devicequery wake_from_s3_supported
this will show all the devices on your system that support waking it up on S1 sleep state
powercfg /devicequery wake_from_s1_supported
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Once computer goes into sleep mode, it wont restart, a hard reset, resets the bios too
happened twice already.
MSFT didn't catch the event
Only thing new, a new problem...
Where did it come from?
( http://xfactact.com/ )
replaced the battery; sometimes it still won't come out of sleep mode without a hard reset, at least the bios don't reset anymore.
but why MSFT dont alarm me or catch the event?
Ideas?
Well, it just happened again, no doubt it a virus...
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in your bios under the power management do you have it set for s1 and s3? I usually only use s3. Try setting it to s3 only in the bios and start your computer up and put it in sleep mode and hit the space bar after it goes to sleep to see if it turns back on. and let me know the results.
Edit:
sorry forgot to put that in for you.
this will show all the devices on your system that support waking it up on S3 sleep state
powercfg /devicequery wake_from_s3_supported
this will show all the devices on your system that support waking it up on S1 sleep state
powercfg /devicequery wake_from_s1_supported
thank you for your replies;
however, been using this system 4 years or more already, have Plug N play setup in bios. I suspect, its a new virus that is related to resetting system bios so it is easier to hack into systems...
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in your bios under the power management do you have it set for s1 and s3? I usually only use s3. Try setting it to s3 only in the bios and start your computer up and put it in sleep mode and hit the space bar after it goes to sleep to see if it turns back on. and let me know the results.
Edit:
sorry forgot to put that in for you.
this will show all the devices on your system that support waking it up on S3 sleep state
powercfg /devicequery wake_from_s3_supported
this will show all the devices on your system that support waking it up on S1 sleep state
powercfg /devicequery wake_from_s1_supported
thank you for your replies;
however, been using this system 4 years or more already, have Plug N play setup in bios. I suspect, its a new virus that is related to resetting system bios so it is easier to hack into systems...
Please refer to event log when it started.
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in your bios under the power management do you have it set for s1 and s3? I usually only use s3. Try setting it to s3 only in the bios and start your computer up and put it in sleep mode and hit the space bar after it goes to sleep to see if it turns back on. and let me know the results.
Edit:
sorry forgot to put that in for you.
this will show all the devices on your system that support waking it up on S3 sleep state
powercfg /devicequery wake_from_s3_supported
this will show all the devices on your system that support waking it up on S1 sleep state
powercfg /devicequery wake_from_s1_supported
thank you for your replies;
however, been using this system 4 years or more already, have Plug N play setup in bios. I suspect, its a new virus that is related to resetting system bios so it is easier to hack into systems...
Images attached;
Please refer to event log as to when it started.
Please refer to your command quote;
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thank you for your replies;
however, been using this system 4 years or more already, have Plug N play setup in bios. I suspect, its a new virus that is related to resetting system bios so it is easier to hack into systems...
Huh? According to your ammended first post, now that you have replaced the CMOS battery, the BIOS is "not resetting anymore".
replaced the battery; sometimes it still won't come out of sleep mode without a hard reset, at least the bios don't reset anymore.
but why MSFT dont alarm me or catch the event?
Ideas?
Kernel power events suggest either a driver problem or a failing PSU.
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I agree with Samson. Maybe drivers or a dying cpu.
Here is a useful program I use for drivers http://m.download.cnet.com/Driver-Booster-2/3000-18513_4-75992725.html
And hw monitor
http://www.cpuid.com/softwares/hwmonitor.html
Edit: hw monitor for watching power levels but an actual meter is better :wink: http://m.newegg.com/Product/index?itemnumber=N82E16899261023
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thank you for your replies;
however, been using this system 4 years or more already, have Plug N play setup in bios. I suspect, its a new virus that is related to resetting system bios so it is easier to hack into systems...
Huh? According to your ammended first post, now that you have replaced the CMOS battery, the BIOS is "not resetting anymore".
It happened again, better to say, it happened again
replaced the battery; sometimes it still won't come out of sleep mode without a hard reset, at least the bios don't reset anymore.
but why MSFT dont alarm me or catch the event?
Ideas?
Kernel power events suggest either a driver problem or a failing PSU.
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I agree with Samson. Maybe drivers or a dying cpu.
Here is a useful program I use for drivers http://m.download.cnet.com/Driver-Booster-2/3000-18513_4-75992725.html
And hw monitor
http://www.cpuid.com/softwares/hwmonitor.html
Edit: hw monitor for watching power levels but an actual meter is better :wink: http://m.newegg.com/Product/index?itemnumber=N82E16899261023
bought a new PSU last year, added a power supply last year too.
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:shocked: my last post I typed a typo not cpu meant psu.... :cheesy:
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in your bios under the power management do you have it set for s1 and s3? I usually only use s3. Try setting it to s3 only in the bios and start your computer up and put it in sleep mode and hit the space bar after it goes to sleep to see if it turns back on. and let me know the results.
Edit:
sorry forgot to put that in for you.
this will show all the devices on your system that support waking it up on S3 sleep state
powercfg /devicequery wake_from_s3_supported
this will show all the devices on your system that support waking it up on S1 sleep state
powercfg /devicequery wake_from_s1_supported
thank you for your replies;
however, been using this system 4 years or more already, have Plug N play setup in bios. I suspect, its a new virus that is related to resetting system bios so it is easier to hack into systems...
Images attached;
Please refer to event log as to when it started.
Please refer to your command quote;
Have left the HP Laserjet 3050 printer off; no problems lately...
Note; had checked in the device section, there is nothing related to power options. ?
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:shocked: my last post I typed a typo not cpu meant psu.... :cheesy:
is there some way can run a program to determine the right power supply should has?
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is there some way can run a program to determine the right power supply should has?
http://bfy.tw/Gj0
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Hi, Samson, if i click the link a new search engine probably a browser hijacker site is redirecting google
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Hi, Samson, if i click the link a new search engine probably a browser hijacker site is redirecting google
No it is n't. It is "Let Me Google That For You". I was trying to let Rick know that Google is your friend :wink:
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Hi, I do not know about it. Is it different from google search engine. Normally, if you use other engines, the search results would only be few, as Google regular is the best engine.
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Hi, I do not know about it. Is it different from google search engine. Normally, if you use other engines, the search results would only be few, as Google regular is the best engine.
It is using Google, but doing the search for those too lazy or incapable of doing it themselves :wink:
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I would advise you choosing these kind of search engines. They will spam and would be a nuisance PUP to get rid of . Did not you hear babylon tool, mysearch engine, which forcibly dent to your registry and it would be difficult to get rid off totally. In registry, you have to find atleast 49 items to kill the processes. That too , it will be found in different names. Pl beware of suspicious search engines. Pl use only google . It has capacity to find anything. Google has also has voice search engines.
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I would advise you choosing these kind of search engines. They will spam and would be a nuisance PUP to get rid of . Did not you hear babylon tool, mysearch engine, which forcibly dent to your registry and it would be difficult to get rid off totally. In registry, you have to find atleast 49 items to kill the processes. That too , it will be found in different names. Pl beware of suspicious search engines. Pl use only google . It has capacity to find anything. Google has also has voice search engines.
It IS using Google. It is a website, no install, no spam, no PUP, no registry entries.
http://lmgtfy.com/
If anything Google is dangerous, spying, tracking and collecting data, personally I use https://duckduckgo.com/ (https://duckduckgo.com/) as my default, but hey ho! Others are available.
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Hi, Samson, if i click the link a new search engine probably a browser hijacker site is redirecting google
No it is n't. It is "Let Me Google That For You". I was trying to let Rick know that Google is your friend :wink:
No, I dont think google is my friend, google play services for example keep getting outdated and other services like majic jack that depend on google will not work properly...
just my experience MAJIC JACK, hope you fix that, why you need google maintain your subscribers anyway?
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I would advise you choosing these kind of search engines. They will spam and would be a nuisance PUP to get rid of . Did not you hear babylon tool, mysearch engine, which forcibly dent to your registry and it would be difficult to get rid off totally. In registry, you have to find atleast 49 items to kill the processes. That too , it will be found in different names. Pl beware of suspicious search engines. Pl use only google . It has capacity to find anything. Google has also has voice search engines.
It IS using Google. It is a website, no install, no spam, no PUP, no registry entries.
http://lmgtfy.com/
If anything Google is dangerous, spying, tracking and collecting data, personally I use https://duckduckgo.com/ (https://duckduckgo.com/) as my default, but hey ho! Others are available.
duckduckgo-com is browser hijacker http://www.rescuemybrowser.com/duckduckgo-com-virus-removal
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even i suspect the link. It is not google regular. Some take suggestions and other do not. Let them experience the PUP and then they will decide.
Even genuine search engines and downloads inject custom tool bar etc while installing. What to tell suggesting suspicious websites , and using the same and telling others that it is not . Just type and you get what you want in regular google. I promise that there is no search engine like google because of its wide range of supports.
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what may we don’t know is google is spying on us so don’t use google software anymore
here a great software Against Google https://www.abelssoft.net/apps/googleclean/
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Beginning to wish I had not started this :shocked:
@ Gamez, Duck Duck Go is NOT a virus. Given your history, would you recognise one anyway?
@Jraju, "let Me Google That For You" is NOT a search engine, it is a website that generates a link to a short video for a Google search, for those either too lazy or incapable of using Google themselves to search.
@ Both, Google is working for "The Man", tracking, spying etc.
Topic has gone way off The OP's problem. If you wish to debate the merits or otherwise of LMGTFY or DDG, then open a new thread and I will be happy to debate with you there :wink:
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@Gamez
@jraju
@Samson
:wink:
http://www.tweaking.com/forums/index.php/topic,3199.0.html
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is there some way can run a program to determine the right power supply should has?
http://bfy.tw/Gj0
found this one, but it is more complicated than checking my internal hardware already
http://extreme.outervision.com/PSUEngine
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How about some of the others on that list that I provided In the LMGTFY link?
Like.....
http://www.coolermaster.outervision.com/
http://powersupplycalculator.net/
http://images10.newegg.com/BizIntell/tool/psucalc/index.html?name=Power-Supply-Wattage-Calculator
Some look a bit simpler, as to accuracy? Well that's anyones' guess.
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The free version of HWMonitor will tell you the voltages the computer is using but I'm not competent to tell you if yours are correct.
The values are dynamic so you could leave it running to monitor if there's a drop from when it's running normal.
Post a Snip and someone should know if your values are about where they should be.
http://www.cpuid.com/softwares/hwmonitor.html - the download link is in the lower left pane.
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How about some of the others on that list that I provided In the LMGTFY link?
Like.....
http://www.coolermaster.outervision.com/
http://powersupplycalculator.net/
http://images10.newegg.com/BizIntell/tool/psucalc/index.html?name=Power-Supply-Wattage-Calculator
Some look a bit simpler, as to accuracy? Well that's anyones' guess.
thanks everyone for your replies, seems we need a 520watt power supply, what have now, who knows, next step is to look...
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I agree with Samson. Maybe drivers or a dying cpu.
Here is a useful program I use for drivers http://m.download.cnet.com/Driver-Booster-2/3000-18513_4-75992725.html
And hw monitor
http://www.cpuid.com/softwares/hwmonitor.html
Edit: hw monitor for watching power levels but an actual meter is better :wink: http://m.newegg.com/Product/index?itemnumber=N82E16899261023
bought a new PSU last year, added a power supply last year too.
Have you tried?
http://www.drivethelife.com/
I don't want buy driver booster
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Have you tried?
http://www.drivethelife.com/
I don't want buy driver booster
I would n't recommend third party driver software, It is always best to get them from the hardware manufactrer's site.
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I have added this event to this category as it may help us to find the route cause...
So far, leaving the HP printer off has had no reset Bios Event.
for reference; my PSU is only operating at 240w
I will remove the DVD, DVD draw power even if not in use right?
I had upgraded my hard drive after last failure to a T, one would be wise to note to increase their wattage until we can make them more energy efficient too PSU 440w or higher for stable system operations
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I don't want buy driver booster
Buy??? I got the free version :D
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Th Fun Continues : just happened again...
Checked Firwall settings
Removed, re-installed MSE and doing FS now.
Modified Bios setting to S3
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The Fun Continues;
Sometimes, when in sleep mode or hybernation, it wont wake up when I click the mouse or keyboard...
I disabled the DVD, unplugged the old hard drive no in use to conserve all the power possible.
Set Bios to SV3 as suggested
I will run out to buy a new power supply with twice as many watts or server quality...
Happy 2015 4th of July
How to reset Sleep Mode and Hibernation modes to default settings?
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How to reset Sleep Mode and Hibernation modes to default settings?
powercfg -restoredefaultschemes
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Do you really need Hybernate - I have it turned off on my laptops with the elevated cmd powercfg -h off and that freed up about 6GB on the HDDs.
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Do you really need Hybernate - I have it turned off on my laptops with the elevated cmd powercfg -h off and that freed up about 6GB on the HDDs.
If you want hybrid sleep then unfortunatly yes you need hibernate...
hybrid sleep is awesome It will knock the computer almost out cold and if you lose power it will turn on as if it was hibernating unlike the old sleep where if it lost power the ram is gone.
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Do you really need Hybernate - I have it turned off on my laptops with the elevated cmd powercfg -h off and that freed up about 6GB on the HDDs.
If you want hybrid sleep then unfortunatly yes you need hibernate...
hybrid sleep is awesome It will knock the computer almost out cold and if you lose power it will turn on as if it was hibernating unlike the old sleep where if it lost power the ram is gone.
were talking abt desktop in this thread
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Do you really need Hybernate - I have it turned off on my laptops with the elevated cmd powercfg -h off and that freed up about 6GB on the HDDs.
If you want hybrid sleep then unfortunatly yes you need hibernate...
hybrid sleep is awesome It will knock the computer almost out cold and if you lose power it will turn on as if it was hibernating unlike the old sleep where if it lost power the ram is gone.
were talking abt desktop in this thread
Same applies to both laptops and desktops. As Boggin has said, saves GBs. I have it turned off on desktops too.
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okay so what i've said earlier if you want to use hybrid sleep you must have hibernate on if you want to use old school sleep you take of hibernate what happens is if you computer is in sleep mode and the hibernate is off and you lose power to your tower everything would not be saved it would be like an inproper shutdown. now if you had hybrid sleep enabled meaning you have to have hibernate enabled as well. if would put your computer to sleep like the other sleep mode does but if the tower loses power it will reboot as if it was hibernating so it won't have an improper shutdown. so pick your choice do you want to save the gb space or do you want the extra file protection if you lost power.
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okay so what i've said earlier if you want to use hybrid sleep you must have hibernate on if you want to use old school sleep you take of hibernate what happens is if you computer is in sleep mode and the hibernate is off and you lose power to your tower everything would not be saved it would be like an inproper shutdown. now if you had hybrid sleep enabled meaning you have to have hibernate enabled as well. if would put your computer to sleep like the other sleep mode does but if the tower loses power it will reboot as if it was hibernating so it won't have an improper shutdown. so pick your choice do you want to save the gb space or do you want the extra file protection if you lost power.
Thanks, concise explanation.
edit: I am assuming that the HDD space "saved" by turning off hibernate is equal to the amount of RAM on the machine? Is that correct?
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okay so what i've said earlier if you want to use hybrid sleep you must have hibernate on if you want to use old school sleep you take of hibernate what happens is if you computer is in sleep mode and the hibernate is off and you lose power to your tower everything would not be saved it would be like an inproper shutdown. now if you had hybrid sleep enabled meaning you have to have hibernate enabled as well. if would put your computer to sleep like the other sleep mode does but if the tower loses power it will reboot as if it was hibernating so it won't have an improper shutdown. so pick your choice do you want to save the gb space or do you want the extra file protection if you lost power.
Thanks, concise explanation.
edit: I am assuming that the HDD space "saved" by turning off hibernate is equal to the amount of RAM on the machine? Is that correct?
Well, just happened again...
Had Word open, had print a file and run outside, by the time I get back, it happens again...
also had to restore too
No doubt, its a virus, or back door hacker....
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okay so what i've said earlier if you want to use hybrid sleep you must have hibernate on if you want to use old school sleep you take of hibernate what happens is if you computer is in sleep mode and the hibernate is off and you lose power to your tower everything would not be saved it would be like an inproper shutdown. now if you had hybrid sleep enabled meaning you have to have hibernate enabled as well. if would put your computer to sleep like the other sleep mode does but if the tower loses power it will reboot as if it was hibernating so it won't have an improper shutdown. so pick your choice do you want to save the gb space or do you want the extra file protection if you lost power.
It's equal to the amount of
Thanks, concise explanation.
edit: I am assuming that the HDD space "saved" by turning off hibernate is equal to the amount of RAM on the machine? Is that correct?
It is by default at 75% of your ram you may adjust it with this command in admin command prompt
PowerCfg.exe /HIBERNATE /SIZE percentagejust change percentage to what ever percent minimum is 50
ex: PowerCfg.exe /HIBERNATE /SIZE 50 that will make it 50 percent.
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It is by default at 75% of your ram you may adjust it with this command in admin command prompt
PowerCfg.exe /HIBERNATE /SIZE percentagejust change percentage to what ever percent minimum is 50
ex: PowerCfg.exe /HIBERNATE /SIZE 50 that will make it 50 percent.
Thank you Julian, That is great. I will try reducing it on my machines that have more RAM and see how it goes.
Incidentally, I checked and the "Disk space required to hibernate" showed up as the same amount of RAM installed on my machines. (XP pro & Home).
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No doubt, its a virus, or back door hacker....
alright so you are saying you have a back door hacker ?
close every application that uses internet give it a couple for it to close next run
netstat
if you see connections still established I want you to run
netstat -b -n we wanna see the application that's open and the connection that has a internet connection.
now if you did not have any connections but you still assume someone is hacking open up command prompt type in
netstat -an -b 20every 20 secconds you will see your internet connections. you can watch the ip addresses you are connecting to.
now if you want something that is more gui friendly than cmd download shane's tool
http://www.tweaking.com/content/page/tweaking_com_technicians_toolbox.html
in fact that network tool is amazing
internet security specialist was my main job for awhile. The program I personally used to analye a lot of network traffic is
https://www.wireshark.org/download.html
you can see everything running all the way down to each packet.
you can even see traffic from your isp provider.
You need to understand the basic's of network computer talking to understand most of what this program sniff's
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No doubt, its a virus, or back door hacker....
alright so you are saying you have a back door hacker ?
close every application that uses internet give it a couple for it to close next run
netstat
if you see connections still established I want you to run
netstat -b -n we wanna see the application that's open and the connection that has a internet connection.
now if you did not have any connections but you still assume someone is hacking open up command prompt type in
netstat -an -b 20every 20 secconds you will see your internet connections. you can watch the ip addresses you are connecting to.
now if you want something that is more gui friendly than cmd download shane's tool
http://www.tweaking.com/content/page/tweaking_com_technicians_toolbox.html
in fact that network tool is amazing
internet security specialist was my main job for awhile. The program I personally used to analye a lot of network traffic is
https://www.wireshark.org/download.html
you can see everything running all the way down to each packet.
you can even see traffic from your isp provider.
You need to understand the basic's of network computer talking to understand most of what this program sniff's
Nope, seems clean, I ran it before closing and after; here's what it found "See text attached"
Have Attached the latest event viewer, Please don't look to consider the excel errors"
Additionally, the problem could be with the ACPI itself
Next update offered should re-install the MSFT version...
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okay what is qq.exe? do you know what this program is and do you trust it?
next up is you have a lot of errors in your event viewer. we need to get these errors resolved.
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okay what is qq.exe? do you know what this program is and do you trust it?
next up is you have a lot of errors in your event viewer. we need to get these errors resolved.
Sure, I trust my QQ; it keeps everyone in China Honest, haha?
its just another way for them to monitor our chat activities. in china, we use itr for life, business, fun, well just about everything
Did you see the nonsense skype errors?
We all seemed to overlook ACPI issues too; MSFT will include updating the ACPI file in the next update...
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asacpi.sys that is an asus driver I have it as well. :D
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asacpi.sys that is an asus driver I have it as well. :D
http://www.bleepingcomputer.com/startups/MT_sensor-25332.html
http://www.file.net/process/asacpi.sys.html
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it seems I had two ACPI files hard at work... crashing my system
I went into the taskbar; removed the tweaking remote function, since then, no problems.
Shane is your remote being hacked?
I also disabled both ACPI and re-installed only one.
will keep us all updated about this issue.
still need a new power too; I have system setup as bare bones without even a DVD loaded; wow
maybe we all need make systems use less power anyway? 400 watts to run a computer?