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Main Forum => General Computer Support => Topic started by: Julian on July 09, 2015, 10:25:48 am

Title: pc settings in windows 8.1
Post by: Julian on July 09, 2015, 10:25:48 am

Alright this is my first post ever for asking for help  :wink: I'm not looking for help really I just need clarification.
So I used to like windows 8.1 till yesterday. after a nasty malware infected my sisters computer I Cleaned it up perfectly then after all the cleanups I ran the repair tool and fixed the corrupted .cat and .mum files and then I faced the chkdsk it pulled orphaned files and corrupted the ntuser.dat now i'm usually good at fixing corrupted profiles but this one was a pain in my you know what. so long story short i had to activate admin account and recreate a new profile. the pc settings was not opening it would open then minimize and just hang there I ran the repair tool twice. in safe mode still it acted up pc settings would just minimize. so i opened cmd  made a profile with these two commands

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net user /add temp

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net localgroup administrators /add temp I wanted to see if another account would do the same thing and sure enough it did. so I was stumped i needed pc settings to work. So I started to think and looked at each individual repairs on the repair program and unchecked all repairs and check marked just 2 repairs. (28.02) repair windows 8 app store (completely reset app store)  and repair 29 repair windows 8 component store. and it fixed the issue but just with that user. Now here is what i need clarification on obviously i need to run these two repairs at the moment on each user but is there a permanent solution to where this issue no longer occurs?

Os= windows 8.1 x64 version 6.3 (build 9600)

Title: Re: pc settings in windows 8.1
Post by: Shane on July 10, 2015, 12:46:14 pm

I will send you a message about what those repairs do so you can dig into it more :-)

Shane

Title: Re: pc settings in windows 8.1
Post by: Julian on July 10, 2015, 06:57:59 pm

Thank you Shane perfect answer!

Title: Re: pc settings in windows 8.1
Post by: wael-fawzy on July 11, 2015, 08:59:29 am

Quote from: Shane on July 10, 2015, 12:46:14 pm

I will send you a message about what those repairs do so you can dig into it more :-) hello shane same problem here plz send me the solution also

Shane

Title: Re: pc settings in windows 8.1
Post by: Julian on July 13, 2015, 03:47:37 pm

Quote from: wael-fawzy on July 11, 2015, 08:59:29 am

Quote from: Shane on July 10, 2015, 12:46:14 pm

I will send you a message about what those repairs do so you can dig into it more :-) hello shane same problem here plz send me the solution also

Shane

Working on a solution at the moment give me a bit okay  :wink: