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Main Forum => General Computer Support => Topic started by: lionel15 on November 06, 2015, 07:29:24 am

Title: Repair Windows updates
Post by: lionel15 on November 06, 2015, 07:29:24 am

I have problems with Windows Updates.  Tweaking.com repairs has reported, it seems, several missing files. I have looked up NET HELPMSG 3521 and can find nothing that refers to Windows 8 (My computer won't update to 8.1). Is it possible to download C:\ProgramData\Microsoft\Network\Downloader\qmgr*.dat and install it and the various deleted files?


[SC] ChangeServiceConfig SUCCESS
[SC] ChangeServiceConfig SUCCESS
[SC] ChangeServiceConfig SUCCESS
[SC] ChangeServiceConfig SUCCESS
The Cryptographic Services service is stopping..
The Cryptographic Services service was stopped successfully.

The Background Intelligent Transfer Service service is not started.

More help is available by typing NET HELPMSG 3521.

The Windows Update service is not started.

More help is available by typing NET HELPMSG 3521.



The Windows Modules Installer service is not started.

More help is available by typing NET HELPMSG 3521.

The system cannot find the file specified.
The system cannot find the file specified.
Could Not Find C:\ProgramData\Microsoft\Network\Downloader\qmgr*.dat
Deleted file - C:\WINDOWS\SoftwareDistribution\ReportingEvents.log
Deleted file - C:\WINDOWS\SoftwareDistribution\AuthCabs\117cab2d-82b1-4b5a-a08c-4d62dbee7782\117cab2d-82b1-4b5a-a08c-4d62dbee7782.cab
Deleted file - C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\117cab2d-82b1-4b5a-a08c-4d62dbee7782.cab

and many more!

Title: Re: Repair Windows updates
Post by: Julian on November 06, 2015, 01:32:30 pm

did the pre scan show anything wrong? and the qmgr.dat will rebuild it self when re checking for updates.

Title: Re: Repair Windows updates
Post by: lionel15 on November 07, 2015, 10:02:19 am

Thanks for replying Julian.

The qmgr.dat, whatever that is, does not rebuild itself. My computer keeps downloading the same updates, reports a configuration error and then spends ages undoing whatever it has done. I have checked the updates and tried to install them manually and I get the message that they dont apply  to my version of windows.

I have run the pre scan several times and always have the same missing reparse points. I can't get permission to access the relevant files and this is what the log reports:

Running Repair on C:\Users\Germa_000\AppData\Local\Microsoft\Windows\Temporary Internet Files

   

• Command to Run: Create Default Reparse Point (This Is A Default Windows Reparse Point, Lets Put It Back The Way It Should Be)
• Calling Checking If Link Folder Exists
• Link Folder Does Exist, We need to remove it as we can't make Reparse Points for exisiting folders.
• Setting Owner On Folder (So We Have A Better Chance For Permission To Remove It).
• Calling RemoveDirectoryW (Only Removes Empty Folders, Just In Case)
• RemoveDirectoryW Returned An Error, Error: 0 - The directory is not empty.
• Even Though We Got An Error, Lets Keep Going.
• Type is JUNCTION, Calling: mklink /J "C:\Users\Germa_000\AppData\Local\Microsoft\Windows\Temporary Internet Files" "C:\Users\Germa_000\AppData\Local\Microsoft\Windows\INetCache"
• Setting Owner To System And Everyone Read Access To Denied (This Is The Default) To The Link Folder: C:\Users\Germa_000\AppData\Local\Microsoft\Windows\Temporary Internet Files

Running Repair on C:\Users\Germa_000\AppData\Local\Microsoft\Windows\INetCache\Content.IE5

   

• Command to Run: Create Default Reparse Point (This Is A Default Windows Reparse Point, Lets Put It Back The Way It Should Be)
• Calling Checking If Link Folder Exists
• Calling SHCreateDirectoryExW To Create Target Folder: C:\Users\Germa_000\AppData\Local\Microsoft\Windows\INetCache\IE
• Create Target Path/Folder Done.
• Type is JUNCTION, Calling: mklink /J "C:\Users\Germa_000\AppData\Local\Microsoft\Windows\INetCache\Content.IE5" "C:\Users\Germa_000\AppData\Local\Microsoft\Windows\INetCache\IE"
• Setting Owner To System And Everyone Read Access To Denied (This Is The Default) To The Link Folder: C:\Users\Germa_000\AppData\Local\Microsoft\Windows\INetCache\Content.IE5

Running Repair on C:\Users\Lionel_2\AppData\Local\Microsoft\Windows\Temporary Internet Files

   

• Command to Run: Create Default Reparse Point (This Is A Default Windows Reparse Point, Lets Put It Back The Way It Should Be)
• Calling Checking If Link Folder Exists
• Link Folder Does Exist, We need to remove it as we can't make Reparse Points for exisiting folders.
• Setting Owner On Folder (So We Have A Better Chance For Permission To Remove It).
• Calling RemoveDirectoryW (Only Removes Empty Folders, Just In Case)
• RemoveDirectoryW Returned An Error, Error: 0 - The directory is not empty.
• Even Though We Got An Error, Lets Keep Going.
• Type is JUNCTION, Calling: mklink /J "C:\Users\Lionel_2\AppData\Local\Microsoft\Windows\Temporary Internet Files" "C:\Users\Lionel_2\AppData\Local\Microsoft\Windows\INetCache"
• Setting Owner To System And Everyone Read Access To Denied (This Is The Default) To The Link Folder: C:\Users\Lionel_2\AppData\Local\Microsoft\Windows\Temporary Internet Files

Running Repair on C:\Users\lione_000\AppData\Local\Microsoft\Windows\Temporary Internet Files

   

• Command to Run: Create Default Reparse Point (This Is A Default Windows Reparse Point, Lets Put It Back The Way It Should Be)
• Calling Checking If Link Folder Exists
• Link Folder Does Exist, We need to remove it as we can't make Reparse Points for exisiting folders.
• Setting Owner On Folder (So We Have A Better Chance For Permission To Remove It).
• Calling RemoveDirectoryW (Only Removes Empty Folders, Just In Case)
• RemoveDirectoryW Returned An Error, Error: 0 - The directory is not empty.
• Even Though We Got An Error, Lets Keep Going.
• Type is JUNCTION, Calling: mklink /J "C:\Users\lione_000\AppData\Local\Microsoft\Windows\Temporary Internet Files" "C:\Users\lione_000\AppData\Local\Microsoft\Windows\INetCache"
• Setting Owner To System And Everyone Read Access To Denied (This Is The Default) To The Link Folder: C:\Users\lione_000\AppData\Local\Microsoft\Windows\Temporary Internet Files

Running Repair on C:\Users\lione_000\AppData\Local\Microsoft\Windows\INetCache\Content.IE5

   

• Command to Run: Create Default Reparse Point (This Is A Default Windows Reparse Point, Lets Put It Back The Way It Should Be)
• Calling Checking If Link Folder Exists
• Link Folder Does Exist, We need to remove it as we can't make Reparse Points for exisiting folders.
• Setting Owner On Folder (So We Have A Better Chance For Permission To Remove It).
• Calling RemoveDirectoryW (Only Removes Empty Folders, Just In Case)
• RemoveDirectoryW Returned An Error, Error: 0 - The directory is not empty.
• Even Though We Got An Error, Lets Keep Going.
• Type is JUNCTION, Calling: mklink /J "C:\Users\lione_000\AppData\Local\Microsoft\Windows\INetCache\Content.IE5" "C:\Users\lione_000\AppData\Local\Microsoft\Windows\INetCache\IE"
• Setting Owner To System And Everyone Read Access To Denied (This Is The Default) To The Link Folder: C:\Users\lione_000\AppData\Local\Microsoft\Windows\INetCache\Content.IE5

Running Repair on C:\Users\lione_000\Local Settings

   

• Command to Run: Create Default Reparse Point (This Is A Default Windows Reparse Point, Lets Put It Back The Way It Should Be)
• Calling Checking If Link Folder Exists
• Link Folder Does Exist, We need to remove it as we can't make Reparse Points for exisiting folders.
• Setting Owner On Folder (So We Have A Better Chance For Permission To Remove It).
• Calling RemoveDirectoryW (Only Removes Empty Folders, Just In Case)
• RemoveDirectoryW Returned An Error, Error: 0 - The directory is not empty.
• Even Though We Got An Error, Lets Keep Going.
• Type is JUNCTION, Calling: mklink /J "C:\Users\lione_000\Local Settings" "C:\Users\lione_000\AppData\Local"
• Setting Owner To System And Everyone Read Access To Denied (This Is The Default) To The Link Folder: C:\Users\lione_000\Local Settings

Running Repair on C:\Users\lione_000\Start Menu

   

• Command to Run: Create Default Reparse Point (This Is A Default Windows Reparse Point, Lets Put It Back The Way It Should Be)
• Calling Checking If Link Folder Exists
• Link Folder Does Exist, We need to remove it as we can't make Reparse Points for exisiting folders.
• Setting Owner On Folder (So We Have A Better Chance For Permission To Remove It).
• Calling RemoveDirectoryW (Only Removes Empty Folders, Just In Case)
• RemoveDirectoryW Returned An Error, Error: 0 - The directory is not empty.
• Even Though We Got An Error, Lets Keep Going.
• Type is JUNCTION, Calling: mklink /J "C:\Users\lione_000\Start Menu" "C:\Users\lione_000\AppData\Roaming\Microsoft\Windows\Start Menu"
• Setting Owner To System And Everyone Read Access To Denied (This Is The Default) To The Link Folder: C:\Users\lione_000\Start Menu

┌────────────────────────────────┐
│[FINISHED] [07/11/2015 16:57:38]│
└────────────────────────────────┘
┌───────────────────────────────┐
│[STARTED] [07/11/2015 16:58:33]│
└───────────────────────────────┘
Running Repair on C:\Users\Germa_000\AppData\Local\Microsoft\Windows\Temporary Internet Files

   

• Command to Run: Create Default Reparse Point (This Is A Default Windows Reparse Point, Lets Put It Back The Way It Should Be)
• Calling Checking If Link Folder Exists
• Link Folder Does Exist, We need to remove it as we can't make Reparse Points for exisiting folders.
• Setting Owner On Folder (So We Have A Better Chance For Permission To Remove It).
• Calling RemoveDirectoryW (Only Removes Empty Folders, Just In Case)
• RemoveDirectoryW Returned An Error, Error: 0 - The directory is not empty.
• Even Though We Got An Error, Lets Keep Going.
• Type is JUNCTION, Calling: mklink /J "C:\Users\Germa_000\AppData\Local\Microsoft\Windows\Temporary Internet Files" "C:\Users\Germa_000\AppData\Local\Microsoft\Windows\INetCache"
• Setting Owner To System And Everyone Read Access To Denied (This Is The Default) To The Link Folder: C:\Users\Germa_000\AppData\Local\Microsoft\Windows\Temporary Internet Files

Running Repair on C:\Users\Lionel_2\AppData\Local\Microsoft\Windows\Temporary Internet Files

   

• Command to Run: Create Default Reparse Point (This Is A Default Windows Reparse Point, Lets Put It Back The Way It Should Be)
• Calling Checking If Link Folder Exists
• Link Folder Does Exist, We need to remove it as we can't make Reparse Points for exisiting folders.
• Setting Owner On Folder (So We Have A Better Chance For Permission To Remove It).
• Calling RemoveDirectoryW (Only Removes Empty Folders, Just In Case)
• RemoveDirectoryW Returned An Error, Error: 0 - The directory is not empty.
• Even Though We Got An Error, Lets Keep Going.
• Type is JUNCTION, Calling: mklink /J "C:\Users\Lionel_2\AppData\Local\Microsoft\Windows\Temporary Internet Files" "C:\Users\Lionel_2\AppData\Local\Microsoft\Windows\INetCache"
• Setting Owner To System And Everyone Read Access To Denied (This Is The Default) To The Link Folder: C:\Users\Lionel_2\AppData\Local\Microsoft\Windows\Temporary Internet Files

Running Repair on C:\Users\lione_000\AppData\Local\Microsoft\Windows\Temporary Internet Files

   

• Command to Run: Create Default Reparse Point (This Is A Default Windows Reparse Point, Lets Put It Back The Way It Should Be)
• Calling Checking If Link Folder Exists
• Link Folder Does Exist, We need to remove it as we can't make Reparse Points for exisiting folders.
• Setting Owner On Folder (So We Have A Better Chance For Permission To Remove It).
• Calling RemoveDirectoryW (Only Removes Empty Folders, Just In Case)
• RemoveDirectoryW Returned An Error, Error: 0 - The directory is not empty.
• Even Though We Got An Error, Lets Keep Going.
• Type is JUNCTION, Calling: mklink /J "C:\Users\lione_000\AppData\Local\Microsoft\Windows\Temporary Internet Files" "C:\Users\lione_000\AppData\Local\Microsoft\Windows\INetCache"
• Setting Owner To System And Everyone Read Access To Denied (This Is The Default) To The Link Folder: C:\Users\lione_000\AppData\Local\Microsoft\Windows\Temporary Internet Files

Running Repair on C:\Users\lione_000\AppData\Local\Microsoft\Windows\INetCache\Content.IE5

   

• Command to Run: Create Default Reparse Point (This Is A Default Windows Reparse Point, Lets Put It Back The Way It Should Be)
• Calling Checking If Link Folder Exists
• Link Folder Does Exist, We need to remove it as we can't make Reparse Points for exisiting folders.
• Setting Owner On Folder (So We Have A Better Chance For Permission To Remove It).
• Calling RemoveDirectoryW (Only Removes Empty Folders, Just In Case)
• RemoveDirectoryW Returned An Error, Error: 0 - The directory is not empty.
• Even Though We Got An Error, Lets Keep Going.
• Type is JUNCTION, Calling: mklink /J "C:\Users\lione_000\AppData\Local\Microsoft\Windows\INetCache\Content.IE5" "C:\Users\lione_000\AppData\Local\Microsoft\Windows\INetCache\IE"
• Setting Owner To System And Everyone Read Access To Denied (This Is The Default) To The Link Folder: C:\Users\lione_000\AppData\Local\Microsoft\Windows\INetCache\Content.IE5

Running Repair on C:\Users\lione_000\Local Settings

   

• Command to Run: Create Default Reparse Point (This Is A Default Windows Reparse Point, Lets Put It Back The Way It Should Be)
• Calling Checking If Link Folder Exists
• Link Folder Does Exist, We need to remove it as we can't make Reparse Points for exisiting folders.
• Setting Owner On Folder (So We Have A Better Chance For Permission To Remove It).
• Calling RemoveDirectoryW (Only Removes Empty Folders, Just In Case)
• RemoveDirectoryW Returned An Error, Error: 0 - The directory is not empty.
• Even Though We Got An Error, Lets Keep Going.
• Type is JUNCTION, Calling: mklink /J "C:\Users\lione_000\Local Settings" "C:\Users\lione_000\AppData\Local"
• Setting Owner To System And Everyone Read Access To Denied (This Is The Default) To The Link Folder: C:\Users\lione_000\Local Settings

Running Repair on C:\Users\lione_000\Start Menu

   

• Command to Run: Create Default Reparse Point (This Is A Default Windows Reparse Point, Lets Put It Back The Way It Should Be)
• Calling Checking If Link Folder Exists
• Link Folder Does Exist, We need to remove it as we can't make Reparse Points for exisiting folders.
• Setting Owner On Folder (So We Have A Better Chance For Permission To Remove It).
• Calling RemoveDirectoryW (Only Removes Empty Folders, Just In Case)
• RemoveDirectoryW Returned An Error, Error: 0 - The directory is not empty.
• Even Though We Got An Error, Lets Keep Going.
• Type is JUNCTION, Calling: mklink /J "C:\Users\lione_000\Start Menu" "C:\Users\lione_000\AppData\Roaming\Microsoft\Windows\Start Menu"
• Setting Owner To System And Everyone Read Access To Denied (This Is The Default) To The Link Folder: C:\Users\lione_000\Start Menu

I have other problems with the computer: Windows 8 apps won't open and I can't update to Windows 8.1

Once again, thanks

Any help would be gladly appreciated

┌────────────────────────────────┐
│[FINISHED] [07/11/2015 16:58:45]│

Title: Re: Repair Windows updates
Post by: Julian on November 08, 2015, 01:00:13 am

Hmmm okay so lets see sounds like you have more than one issue have you tried running all default repairs in safemode with networking? then after running those repairs restart back up in safe mode with networking and start the same default repairs for a second time?

Title: Re: Repair Windows updates
Post by: lionel15 on November 09, 2015, 07:53:33 am

Yes several times. I ran the latest yesterday and am enclosing the logs with errors on them. Most of these concern access denied and missing files.

I used to have IO Bit software on this computer and was advised to deleted it as it is known to cause problems - some files however refuse to delete.

Can you suggest where I should begin to repair this computer and how? I have googled most of the error codes and have in vain tried to resolve them.

Thanks