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Main Forum => General Computer Support => Topic started by: Racco on March 11, 2016, 03:54:20 PM

Title: Cannot Uninstall Skype
Post by: Racco on March 11, 2016, 03:54:20 PM
When I try to Uninstall, it gives me the message attached to this note.
Has anyone seen this and what do I need to do to uninstall it?
Thanks
Title: Re: Cannot Uninstall Skype
Post by: Still_Game on March 12, 2016, 12:29:22 AM
You don't say which version of Windows you're running, but searching for "the installed product does not match the application source" in Google search led me to this Microsoft tool - hope it helps..........

https://support.microsoft.com/en-gb/mats/program_install_and_uninstall/en
Title: Re: Cannot Uninstall Skype
Post by: Racco on March 12, 2016, 06:44:13 AM
Sorry, I did forget.  It is W10, when I tried, the link it came back saying that "Fix it" does not support W10.
Title: Re: Cannot Uninstall Skype
Post by: Still_Game on March 12, 2016, 07:16:53 AM
Sorry, my experience of W10 is pitifully small, but is this link any help to you?

http://answers.microsoft.com/en-us/windows/forum/windows_10-performance/win-10-64-bit-installing-skype-failed-code-1603/90f4f7dc-07e3-46c5-9bb0-db1a3e14155b?auth=1
Title: Re: Cannot Uninstall Skype
Post by: Racco on March 14, 2016, 06:50:29 AM
Thanks ALL.  I got into the Skype forum and was given this tool that does work in Windows 10
Run the following removal tool:
SRT (.NET 4.0 version) [pcdust.com - latest]
 http://www.pcdust.com/Downloads/SRT/SRTa.exe

Thanks Again :smiley: