Tweaking.com Support Forums
Main Forum => Tweaking.com Support & Help => Topic started by: pratomorone on April 19, 2016, 07:50:37 am
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First, I followed the instructions for pre-scans to the letter. Nothing was found.
Then, I ran Windows Repair twice under safe mode with network enabled. Obviously, it found some things and fixed them but I am still having problems with windows update. The updates fail and are reset after the computer restart. I then get into a complete loop with the system trying to reload them on each shut down.
I have read through half of Mr. Softy's website trying their suggestions but have no luck with their solutions.
I am at the point of refreshing the Windows 7 installation to see if that will help but I am afraid I will have to do a complete reload of the OS.
Any further assistance would be appreciated. It is supposed to rain on Saturday so that might be the day I sit in front of the computer and do my reload.
Thanx!! I think it is really a great program. It just does not address a problem that I see many people having.
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Not knowing just what you have tried, have you tried resetting the Windows Update Components, the System Update Readiness Tool (SURT) or a sfc /scannow from a command prompt run as an admin ?
https://support.microsoft.com/en-gb/kb/971058
http://windows.microsoft.com/en-gb/windows7/what-is-the-system-update-readiness-tool
http://www.thewindowsclub.com/how-to-run-system-file-checker-analyze-its-logs-in-windows-7-vista
If your Win 7 install disk includes SP1 then you could perform a repair install, unless you can uninstall SP1 as the install disk has to match the current version.
This will negate the need to start from scratch.
http://www.sevenforums.com/tutorials/3413-repair-install.html
It's also advised to back up your drivers to something like an USB Flash drive.
There are usually three folders and they can be found at C:\Windows\System32 and then you can drag & drop them back in after the repair.
EDIT- Have you tried the updates with your anti virus program disabled ?
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Thank you, Boggin! I have been fighting this for so long, I forget what I have and have not run. So, I will do what you suggest in the order you suggest when I leave work today and finish tomorrow (probably).
Thanx again, will report back as to the outcome!
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SURT is a 500MB download and can take a while to download and run, but you can view its report via C:\Windows\Logs - I can't remember if it is in the open there or bundled in the CBS folder, but double click on the Checksur one and that will open in Notepad.
Before you get into the heavy stuff, see if they will install with your anti virus program disabled.
In Windows Update/View update history, look for any failed updates.
Right click on them then select View Details and that will give the error code for that particular fail.
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well, I am making progress (BTW, I am just a bit down the continent from you in Italy). Anyway, I have an error that seems to be associated with .Net 3.5 which is not installed on the computer according to Revo Uninstaller. The actual message is "Windows Update Error 0x800F081F" followed by the current date and the note "not resolved". However, when I go into the details of the run (reference: https://support.microsoft.com/en-gb/kb/971058), it says resolved.
Searching for a fix for this, I find nothing that is really relevant to the problem. Any suggestions? I will try to run a few updates tonight and hope when I turn the computer on tomorrow, it does not tell me that everything was cancelled.
Thanx!
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For that error, MS suggests running SURT and if that doesn't fix it, then you would need to do a repair install.
http://windows.microsoft.com/en-gb/windows7/windows-update-error-800f081f
I haven't come across anything that relates to .NET Framework v3.5 for this update error code.
Do you have an URL link where this error relates to v3.5 ?
You won't find that .NET version in Programs and Features as it is part of Windows.
You can find it via Programs and Features/Turn Windows features on or off.
That reset Fix it may very well have done what it is supposed to do but that didn't turn out to be the problem.
Run SURT and see what that has to report, but if it can't, then you are back to either a clean install or a repair install.
That article has refreshed my memory in that the Checksur log is bundled within the CBS folder.
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hello...I will go ahead and download and run SURT. I have run sfc /scannow in the past.
as to the .Net 3.5 reference, it turns out that it concerns win 8 not 7. I just read the headline in the search. http://www.askvg.com/fix-0x800f0906-and-0x800f081f-error-messages-while-installing-net-framework-3-5-in-windows-8/
thanx
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I wasn't aware 3.5 wasn't default installed in Win 8/8.1 as it appears to be in Win 7.
Thanks for the link - something else I've learned :)
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well, the checksur log had no errors. I guess I am stuck doing the repair install.
any idea how long it might take? any guess would help to me decide when to do it.
thanx, you really have been a great help.
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I'm not sure if it could take a couple of hours ?
Have you tried Windows Update since SURT even though it didn't find anything ?
Did you check the update history for any failed updates then right click on them to View Details to see if that gives a different error code ?
Event Viewer may also have something recorded, but to get a recent recorded error, check it after retrying the updates if they are still not installing.
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Aha,
I have been having very similar issues on April 19, 2016, my OS is win7 x64 sp1
First I found my win update took forever to find any updates(it failed), after I cleaned some win update backups files, I got into an infinite configure windows 35% loop at login. Couldn't get into my system.
All system restore failed. Had to use DoS to recover.
Then I used Tweaking.com's repair to fix win update, afterwards it could find updates.
However, after successfully installing 30+ updates, I'm stucked with 4 failed updates:
1. An IE 11 update, but I have already got latest version, that's why it failed to update with error 9C48. From the log, I see "A newer version of Internet Explorer is already installed on the system". SURT and Windows Repair could not fix this problem. I guess the only solution is to reinstall IE 11.
2. KB2574819 successfully installed, but it reverts back after each restart... I ran SURT, after 3 hours, this problem was fixed.
3. The Feb 2016 security updates KB3126593 and KB3126587 failed with error code 80070490: error not found. SURT didn't fix this problem, nor did Windows Repair.
Microsoft Fix It never fixed any of the above issues...
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I'm not sure if it could take a couple of hours ?
Have you tried Windows Update since SURT even though it didn't find anything ?
Did you check the update history for any failed updates then right click on them to View Details to see if that gives a different error code ?
Event Viewer may also have something recorded, but to get a recent recorded error, check it after retrying the updates if they are still not installing.
hi again...
I have not tried update since SURT. Thought it might be useless so I will try again.
all the failed updates have the same error code 80070005.
so, Saturday, I will do some updates to see if they fail. if they do, I will run the repair install and report back sometime next week as to what happened with that after trying updates after that install.
thanx!
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That is an Access Denied error and is to do with Permissions.
Run the Windows Repair program once or twice again to see if that will resolve that - it looks like SURT must have shifted something.
This is the MS Fix so running WR may be easier - https://support.microsoft.com/en-gb/kb/968003
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actually, this problem has been going on for at least six months, long before I ran SURL.
I will try to load updates this evening before I run (if necessary) WR on Saturday and before I run the repair install (if necessary).
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That wasn't the original update error code you said you were getting.
When did it change to the Access Denied one ?
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The access code I sent today was from the updates (right click) that did not go. The other code was from one of the MS programs you suggested I run.
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The Access Denied is different to what the Fix it to reset update components reported - I take it that was where 0x800f081F came from ?
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Yes, the first code I sent was from FixIt. Your suggestion as to what my actions and in what order should be to tried to alleviate the problem?
thanx!
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As the Access Denied error code is a Permissions issue, run Windows Repair a couple of times in Safe Mode and then retry the updates.
Going back to your original error code and MS's solution to be either to run SURT and in the event of that not being able to fix, then a repair install is the next which may be the quickest solution.
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Since there were no indications that SURT found anything, if there is no difference in the Windows Updates that I will run overnight, I will run WR again and then, if necessary, run the repair update.
Rain is still forecast for tomorrow, Saturday, so I will have plenty of time.
Thanx!
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Good luck.
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thanx again
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Regretfully, even the repair installed failed. It ran for some time with the bar moving indicating a download in progress of updates needed for the repair. Then, after a few hours, it just stopped and sat there for a few hours more. When I tried to exit out of the screen (CTRL-ALT-DEL), it took me to the main screen where I saw that there was 17 updates to install. I let it try to install but, of course, it failed and reinstalled the older ones when the computer was restarted.
I have gotten another update to install KB3145739. That, according to Bleepingcomputer.com should have corrected the problem. Not so.
Unless you have another idea, Boggin, I will plan on spending this weekend doing a clean install.
BTW, I ran a deep cleaning to ensure that there were no worms, bugs, viruses, etc. before running the repair. Nothing was found.
Thanx!
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It's been found that just manually installing KB3145739 on its own isn't enough.
You also have to install KB3138612 at the same time.
See if uninstalling KB3145739 - install KB3138612 and then 5739 will produce any better results.
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thanx! However, I installed 8612 back on the fifth of March. I installed 5739 after waiting for many hours, in fact, about 0200 this morning. Too many days between?
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Don't know - I'm just going by this link that Willy2 posted but anything is worth a try if it negates the need for a clean install.
http://www.infoworld.com/article/3058260/microsoft-windows/heres-how-to-significantly-speed-up-windows-7-scans-for-updates.html
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That's the article I saw last night about 2200 that gave me the idea about the 5739 update. I guess I wonder why that one last night and the one back in March loaded without problems and others do not. I have 16 criticals that will not load and a flock of importants also.
Do you think I should run the repair install again?
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I suppose at this stage you only have time to waste if it doesn't resolve, but at least you will be able to manually install those two updates before embarking upon the rest.
Did the repair install actually complete last time ?
I'm going to shove off for a bit as it's well past my evening meal time.
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Yes, the only thing I would waste would be time watching it and responding when necessary. The two updates are installed now and WU seems to be functioning but getting the final configuration to work is the problem.
No, I became tired of sitting and watching weeds grow so as I said, did the CTRL-ALT-DEL to see what would happen. The 17 downloads installed but were rejected in the configuration stage.
The question I have is that if WR does not work, how would needed updates for the repair install function? Is it possible to bypass that step and still get through the repair?
I suppose I could, during the week, do some individual updates of the critical ones and see if I can get most of them to take before I spend Saturday afternoon and evening watching the weeds grow.
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Give the repair install time to complete and then install those two updates to see if that resolves.
When updates fail, sometimes installing just a few at a time has been known to work so I suppose you could give that a try and give the weeds a miss :)
Really going to have to go now though as my stomach is starting to think my throat is cut :)
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Shoot try running this and restart
net stop cryptsvc
esentutl /p
%systemroot%\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb
rmdir /s /q %systemroot%\system32\catroot2.old
md %systemroot%\system32\catroot2.old
xcopy %systemroot%\system32\catroot2 %systemroot%\system32\catroot2.old /s
del /f /q %systemroot%\system32\catroot2\*.*
net start cryptsvc
Shutdown /r /t 00
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Thank you, Julian...have run your file (twice) and will begin testing after I finish work today. Hopefully, it will accomplish what you think it will.
Thanx again!!
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Hello! Sorry to say, Julian, that the result was the same (failure of updates except for Windows Defender) to work. The three I tried, that failed are, with their failure code are:
kb3139398 80070005
kb3146706 800f0826
kb3124280 800f0826
Nicosia
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Can you try an individual install of each of the latter two as the first one giving a 05 error which is an Access Denied error code, could be generating the code for the latter two.
Sometimes an AV program or Firewall can cause the 05 code as well as a Permissions issue.
While I would think WR already uses this, this is what MS has for the 05 error -
https://support.microsoft.com/en-gb/kb/968003
Trial and error at the moment....
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Boggin, Julian, thanx for all the assistance. I had fully intended on running the repair install on Sunday last but the "technicians" at telecom italia decided to shut down our internet.
I will try Boggin's suggestion as to the last two rejections as soon as possible (probably this evening). Otherwise, I will run the repair install beginning on Saturday evening.
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Gentlemen, I think wonders will never cease. Those two with the 0826 error did load when they were done together with no others.
now I have on three important ones that will not load...KB3110329, 3124001 and 139398. The 14 "important" updates can wait.
Again, I thank you!!
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What error code(s) are you getting for the first two of those three - I assume you are still getting the 05 for the third ?
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hello...kb311029 - 80070005
3124001 - 800f0826
139398 - 80070005
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Will the 4001 install on its own then ?
You could try the other 14 a few or one at a time and make a list of all those that give you the 05 code and then redo the others singly if they fail with the 0826 code.
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In anticipation of your suggestion that I try the update with the 0826 code, I tried and it installed. Now I am trying one of the others that will not install to see if it will do it when alone but it will take a long time to do all the updates one at a time since it is almost time for mr softie to put out a flock more.
there has to be a better way. maybe things will work after I get all of them installed one at a time.
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Sometime that is what it takes, but you may have to follow that article I posted for the 05 error - but at least you seem to be getting there and hopefully you'll be done by the time we get May's updates :D
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have been experimenting...both updates, 3139398 and 3110329 continue to fail. 398 first had a 80240055 which I tried to alleviate by turning off Comodo, antimalwarebytes and the firewall and trying again. continues to fail with the 70005.
329 just fails with the 70005.
both were run individually without the other being downloaded.
I think I am going to have to do the repair install unless either of you come up with something else.
Thanx!
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Have a look at this MS article that I previously posted to see if it resolves the 05 error.
https://support.microsoft.com/en-gb/kb/968003
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ok, I ran it as intended. There were about 30,000 line items that were not changed.
when finished, I ran one update and it failed with the 0005 error. I ran the second and it failed also with the same error.
I am having luck with the important updates. have loaded three or four at this point. more to go.
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Gentlemen...I spent some time after work last evening trying to individually load any updates I could. I had some success but...there were four that would not load with the same 70005 error (access, I believe).
They are: KB3139398, 3110329, 3133977 and 3137061. The first two are critical, the second two, rated important.
Otherwise, I seem to be up to date. The question becomes, I believe, what is the common thread between these four: do the access the same folder, sub-folder and/or file that seems to not be affected by the programs I have run to change the ownership of them?
I am now thinking, unless one of you has a different take on this, to run a program I found to restore all folders, sub-folders and files under the Windows main folder to their respective default permissions.
I will be unavailable until late Saturday afternoon, CET, other than on my phone but welcome comments or suggestions I would be able to read when I was able to.
Thanx!
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Now that you have most of them installed, run WR a couple of more times and then retry the updates.
I'm not sure why you are still getting the 05 error after running that MS batch file though.
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Hello...been a little crazy around here and have not had time to try anything new. Last night was the clincher to the craziness...the updates for May came through so I threw caution to the wind and loaded all 14 of them, unchecking the two that gave the 70005 error. They all loaded with no problem.
I am at a loss for words. I think I will hide the four reported previously with the 70005 error and pretend they do not exist.
Thanx for everything.
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Just try them later - which ones were they ?
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They are: KB3139398, 3110329, 3133977 and 3137061.
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I haven't been able to update this Win 7 laptop yet, although my other one updated without any problems.
Unfortunately, I can't check that one as I've just put it in this morning to be checked out following a number of Display driver stopped responding and recovered errors with it blue screening after the last one.
Give me a few while I Google them to see their import.
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You can decide if you want to install those if you can.
KB3139398 - https://www.pcrisk.com/removal-guides/9807-locky-ransomware#a2
KB3110329 - Looks like an old one - https://support.microsoft.com/en-gb/kb/3110329
KB3133977 - Probably best to stay clear of this one - http://beforeitsnews.com/opinion-liberal/2016/05/technology-microsoft-windows-update-kb3133977-is-deadly-2528214.html
KB3137061 - You probably don't need this one - https://support.microsoft.com/en-gb/kb/3137061
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Thanx, Boggin, I am going to hide all four.
Good luck. Thanx again!!
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That's one way around it :)