Tweaking.com Support Forums
Main Forum => General Computer Support => Topic started by: George on May 02, 2016, 10:54:31 pm
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Hi,
Dism.exe /Online /Cleanup-Image /Restorehealth failed with the error message:
error 0x800f0906
The source files could not be downloaded. Use the "source" option...go.microsoft.com/fwlink/?LinkId=243077
Alas, I couldn't make out anything from the given link.
I enabled connection to windows updates directly, via gpedit.msc, as sugested here
http://www.eightforums.com/performance-maintenance/48368-restorehealth-error-0x800f0906.html
It didn't help.
Per http://www.thewindowsclub.com/repair-corrupt-windows-image-error-0x800f0906 I also tried this:
elevated cmd
net stop wuauserv
cd %systemroot%\SoftwareDistribution
ren Download Download.old
net start wuauserv
net stop bits
net start bits
net stop cryptsvc
cd %systemroot%\system32
ren catroot2 catroot2old
net start cryptsvc
then reboot
No success.
sfc/scannow reported it'd found corrupted files but couldn't fix them.
Of course, I wanted to try Shane's program but couldn't find which repair option to run.
What should I do?
Many thanks,
George
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Running SFCFix.exe should show you just what files sfc /scannow is unable to repair and give a more concise report and in some cases can fix them.
http://www.majorgeeks.com/files/details/sfcfix.html
You could also try a Refresh - I assume you are using Win 8.1 ?
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SFCFix.exe gave me the same error message as Dism.exe /Online /Cleanup-Image /Restorehealth, please find enclosed the screenshot.
Earlier, for another issue, I tried Refresh, it took most of my customization, I have a lot, while it didn't solve my problem.
Yes, I run Windows 8.1, 64 bit.
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Have you tried the /restorehealth cmd with your antivirus program disabled or in a clean boot with all start up items and non-MS services unchecked in msconfig ?
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I'm reluctant to turn off all protection I'm afraid though I need to. I'm going to try it.
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Sometimes an AV program can be responsible for blocking and the safest way to eliminate it normally would be to boot up into Safe Mode with or without Networking.
While you can run a sfc /scannow or a chkdsk /f or /r in that mode, you may also be able to run the /restorehealth cmd as well.
You would need to have Safe Mode with Networking for it to access the store.
If you get a red cross on the WiFi icon then wire up as I believe wireless doesn't work in that mode in Win 8/8.1.
Windows Firewall kicks in when in that mode when a 3rd party AV program is in normal use as that is not loaded or are any other 3rd party applications.
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In safe mode restorehealth finished with the same error message.
Bad enough but way worse was to come.
When I tried to reboot in normal mode, I got error 0xc0000225. According to the message winload.exe was missing or erroneous. Enter to retry, F8 for Startup Setting.
Neither Enter nor F8 did anything. The system was completely dead. I had to restore a recovery image.
What on Earth could cause this? Earlier I had run safe mode then normal ode again with no problem.
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When it continues to boot up into Safe Mode then go Start (or whatever in Win 8.1) type msconfig and press enter then under the Boot tab uncheck the boxes (if any) under Safe boot then uncheck the Safe boot box - Apply - OK and reboot.
Not sure why that should have hung up though, although it has been known to do so when using the Safe Boot option in WR.
There is also an elevated cmd you can use and that is bcdedit /deletevalue {current} safeboot but looking at this article, more has been going on for some reason -
http://answers.microsoft.com/en-us/windows/forum/windows8_1-update/error-0xc0000225-windows-81-pro-64-bit/46cdeae9-aa32-4c51-9c9b-aa7576545b19?auth=1
I think a Refresh or Reset is looking more like the only options to repair your installation, but when choosing which repair to run in WR, it's best to run the lot and any that don't apply, it will skip over those.
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Thank you.
I still seek a miracle for a while, if I can't find any, I resort to refresh.
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I'd forgotten that you hadn't run WR - while Shane admits that it can't fix everything, although he's working hard to achieve that - WR may just be the miracle you are looking for.
There is the non-destructive repair install you could also try rather than the final solution of the Refresh or Reset should WR not do it for you.
https://www.winhelp.us/non-destructive-reinstall-of-windows-8-and-8-1.html
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Yes, I hope Shane's program could help but can't find which repair option to choose. Could you advise?
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Just let the lot run.
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Do you mean all the options at once?
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Yes, not forgetting to work your way through the Options as advised in the program.
The repair programs will run by default unless you uncheck any -
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I thought I should only check on the suspicious elements, but then I will try the whole lot. Thanks again.
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When I've tried the program out on my Win 7 I've just run the lot and seen the ones for Win 10 skipped by the program.
While some of the repairs may not seem relevant, they perhaps can have an impact on others being successful, but I'm not as deep into the machinations of Windows as Shane is.
Don't forget to run the program a second time after the reboot as recommended.
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I've just run WR. Right after that I got the 'blue death', of course that could be an accident. I'll try to find out if my system is repaired or not.
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Not necessarily if it gave you a BSOD :D
Download Blue Screen View which will analyse the Memory Dump file and show you what failed.
http://www.nirsoft.net/utils/blue_screen_view.html
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I can't see anything from this, can you?
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I don't think that's anything to worry about unless it keeps happening.
You could run WR again to see if it reoccurs and a second run may nail down the repairs of the first, but how is your computer performing now ?
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It's been less than an hour. Apart from this blue death I've only experienced difficulty with yahoo mail on Blue Moon browser, it wouldn't load saying that cookies are rejected while other sites obviously with cookies load readily. This might be a separate issue though.
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It could be linked.
Open a Command Prompt (Admin) and enter -
netsh winsock reset
exit
then reboot and see if that is available then.
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Right after reboot blue death again.
After next reboot everything seems OK, except for yahoo mail in Blue Moon.
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....then blue death again.
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Sod it - Boot up into Safe Mode again and use the registry restore option to before you first run WR then use that link I'd posted to guide you through a non-destructive reinstall and that way you won't have to reinstall your programs.
The registry restore has a dropdown to select the earliest back up.
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Thanks, I will try that.
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I'd meant the registry restore option in the WR program.
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So, I should start WR,
first restore registry to the state before I ran it firs time
run WR again
then run the non-destructive reinstall?
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No, don't run WR again - just restore to prior the first run then do the non-destructive reinstall.
Something is obviously conflicting with what WR has repaired or tried to repair and the condition of your system.
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Let me know if you have any problems with WR's registry restore as I'm going to have to shove off shortly.
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Thanks, I had no problem with WR registry restore.
This nondestructive reinstall though seems rather sensitive to the actual Windows version. I run the Enterprise edition, will it work with it?
I can use my system with minor difficulties, so I may wait a while more, possibly some other way opens up.
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The principle would appear to be the same, but do you have a Win 8.1 Enterprise disk ?
http://www.eightforums.com/tutorials/26095-repair-install-windows-8-a.html
If you don't then you may have to go with a Refresh or Reset as I don't think you would be able to use a created Win 8.1 Pro disk as it wouldn't match your version - but I suppose you could try it first if need be.
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Just as an after thought, do you have MBAM and Bitdefender installed as there have been occurrences when these two have been installed have caused the same type of BSOD because of a compatibility problem.
Conflicts with security programs can cause a myriad of problems that can manifest in different ways.
However, since you still get the /restorehealth problem in Safe Mode where all 3rd party programs are isolated, then Windows Firewall could also be getting in the way, as it isn't always infallible and sometimes exclusions need to be made in its settings.
If the repair install isn't an option then I'd go for the Refresh or Reset options.
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Yes, I run Bitdefender and MBAM, as you pointed out though, they can't interfere in safe mode.
I'm not in a case of emergency, so I run a few more turns, if no better I resort to the brute methods.
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If you uninstall MBAM it will probably stop the BSODs.
This uninstaller will remove all bits -https://support.malwarebytes.org/customer/portal/articles/1835311?b_id=6438
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Sorry, I can't follow. Didn't you say in safe mode it's all the same?
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No, in Safe Mode no 3rd party programs are loaded but where an AV program will disable Windows Firewall if it doesn't use aspects of it, Windows Firewall will be activated in Safe Mode.
Is that what you meant ?
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You suggested to uninstall MBAM. I understand it may interfere when it's turned on, i.e. in normal mode.
In safe mode though, what does it matter if MBAM is or is not installed?
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If you are also getting your BSODs in Safe Mode then uninstalling it won't have any effect - but your BSODs are occurring in normal mode - aren't they ?
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I have these two programs for years. BSOD occurs recently only, and apparently random. Lately, I had some problems with VPN, so I tried afc and restorehealth, both failed. That's why I turned to this forum, and these failures also occur in safe mode.
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Security programs go through a transition because of their Definition updates.
At one time there was a conflict between Norton 360 and MBAM and both had to come to a compromise.
I appreciate /restorehealth isn't working in Safe Mode either, but do the BSODs also occur in Safe Mode ?
If not then uninstall MBAM and then see if anything works any better.
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I use safe mode for specific purpose, a few minutes only, so I don't know if BSOD would occur.
Now it hasn't for nearly a day in normal mode. If it returns, I will try to uninstall MBAM.
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Okay - are you going to proceed with the non-destructive install or the Refresh/Reset ?
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I hope I can find something else. I'm afraid of recovering all my personalization, as settings, preferences, background pictures, etc. Also, my problems are not preventing me from using the system. At the moment I look and see. If the situation is worsening, I will try the non-destructive method first, possibly refresh in the second round.
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Okay, but I'm not sure what else you can find.
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You're not not sure, I'm obviously way less. I only wait and hope.
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Without going back through the thread, have you tried creating another admin account to see if you get the same problems ?
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Not yet. I'm not sure how I installed Bitdefender and MBAM, for my account only or for everybody.
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MBAM won't be a problem as you can always reinstall that - I can't remember if it has an all users option but AV programs protect the computer regardless of users as far as I know as that is what is licensed.
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Thanks, I will try that.