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Main Forum => General Computer Support => Topic started by: makinero on June 04, 2016, 12:32:16 am

Title: How To Fix Application Error 0xc0000005
Post by: makinero on June 04, 2016, 12:32:16 am
How To Fix Application Error 0xc0000005
Quote
C:\Windows\SysWOW64\msvcrt.dll

ERROR CODE: 0xc0000005 "Access Violation"

Reinstalling all components of Visual nothing helps !!!
sfc /scannow nothing help

(http://s33.postimg.org/6o2div9yn/Screen_Shot_06_04_16_at_09_37_AM_001.jpg)
Title: Re: C:\Windows\SysWOW64\msvcrt.dll How To Fix Application Error 0xc0000005
Post by: Boggin on June 04, 2016, 06:00:04 am
Can you go into Event Viewer as that may tell you which application it is faulting.

Reinstalling the program that dll belongs to may resolve but have you tried your restore points prior to the error ?
Title: Re: C:\Windows\SysWOW64\msvcrt.dll How To Fix Application Error 0xc0000005
Post by: makinero on June 04, 2016, 07:15:39 am
Points restore NEVER, EVER work if is a serious errors.

If there is a more serious errors ALL Restore Point are completely automatically erased due to broken
"This computer did not create any restore point"
I have a lot of problems with their computer when they tried different repair tool Tweaking.
Now I'm trying to fix all the problems in my computer.

Probably this is due to that the applications have elevated permissions (as administrator) and should not be so.


Title: Re: C:\Windows\SysWOW64\msvcrt.dll How To Fix Application Error 0xc0000005
Post by: Boggin on June 04, 2016, 03:11:29 pm
Given all of the problems you are having with your computer, why don't you just back up all of your personal stuff and factory reset it - or if it is a custom built machine - perform either a repair or clean install.
Title: Re: C:\Windows\SysWOW64\msvcrt.dll How To Fix Application Error 0xc0000005
Post by: makinero on June 04, 2016, 10:58:10 pm
For me, nothing is impossible, very, very rarely repairing the system - one for many-many years. Such simple errors do not fix it ?, I do not like time-consuming installation and many other things the installation, it's just a big waste of time.
Title: Re: C:\Windows\SysWOW64\msvcrt.dll How To Fix Application Error 0xc0000005
Post by: Boggin on June 05, 2016, 01:01:39 am
Well how much time have you spent on your current problems - you could have started over afresh with the time you have spent asking for help and then researching.

If I come across a problem that I'm unable to fix and it isn't hardware related, I have no hesitation in factory resetting - fortunately I've been able to resolve such problems so that is always a last resort for me, but I don't seem to be getting the same problems you are.

If your system isn't creating restore points then the reset could resolve that and restore points can resolve a lot of problems.
Title: Re: C:\Windows\SysWOW64\msvcrt.dll How To Fix Application Error 0xc0000005
Post by: makinero on June 05, 2016, 03:54:47 am
This is a read access violation within a call to memcpy.

Title: Re: C:\Windows\SysWOW64\msvcrt.dll How To Fix Application Error 0xc0000005
Post by: Boggin on June 05, 2016, 04:05:53 am
Have you tried reinstalling the program that uses that .dll - it may not be a Windows file and has been installed by the program that uses it.

http://www.file.net/process/msvcrt.dll.html
Title: Re: C:\Windows\SysWOW64\msvcrt.dll How To Fix Application Error 0xc0000005
Post by: makinero on June 11, 2016, 01:21:33 pm

It seems that the service for some reason stops working and closes.


Code: [Select]
FAULTING_IP:
oodag+19ee30
00000001`4019ee30 4c8b91f8000000  mov     r10,qword ptr [rcx+0F8h]

EXCEPTION_RECORD:  ffffffffffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 000000014019ee30 (oodag+0x000000000019ee30)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 00000000000000f8
Attempt to read from address 00000000000000f8

CONTEXT:  0000000000000000 -- (.cxr 0x0;r)
rax=0000000000000218 rbx=00000000000004d0 rcx=0000000015d7d278
rdx=ffffffffec0b8744 rsi=0000000000000005 rdi=00000000028684b8
rip=000000007733c80a rsp=0000000015d7cca8 rbp=0000000015d7dcc0
 r8=000000000000001c  r9=000000000000090c r10=0000000000000000
r11=0000000015d7d260 r12=00000000028683f8 r13=0000000019690080
r14=00000000800704c7 r15=0000000000100000
iopl=0         nv up ei pl nz na pe nc
cs=0033  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00000202
ntdll!NtGetContextThread+0xa:
00000000`7733c80a c3              ret

DEFAULT_BUCKET_ID:  WRONG_SYMBOLS

PROCESS_NAME:  oodag.exe

ADDITIONAL_DEBUG_TEXT:
You can run '.symfix; .reload' to try to fix the symbol path and load symbols.

MODULE_NAME: oodag

FAULTING_MODULE: 00000000772f0000 ntdll

DEBUG_FLR_IMAGE_TIMESTAMP:  56c201e8

ERROR_CODE: (NTSTATUS) 0xc0000005 - Instrukcja spod 0x%08lx odwo

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - Instrukcja spod 0x%08lx odwo

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  00000000000000f8

READ_ADDRESS:  00000000000000f8

FOLLOWUP_IP:
oodag+19ee30
00000001`4019ee30 4c8b91f8000000  mov     r10,qword ptr [rcx+0F8h]

APP:  oodag.exe

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

PRIMARY_PROBLEM_CLASS:  WRONG_SYMBOLS

BUGCHECK_STR:  APPLICATION_FAULT_WRONG_SYMBOLS

LAST_CONTROL_TRANSFER:  from 000000014000778d to 000000014019ee30

STACK_TEXT:
00000000`15d7f4b8 00000001`4000778d : 00000000`00000004 00000000`00000000 00000000`01005c90 00000000`00000031 : oodag+0x19ee30
00000000`15d7f4c0 00000001`400088d5 : 00000000`10b72150 00000000`00000008 00000000`1093f520 00000000`00000000 : oodag+0x778d
00000000`15d7f4f0 00000001`40012d22 : 00000000`15d7f740 00000000`1093f520 00000000`1093f520 00000000`10930520 : oodag+0x88d5
00000000`15d7f590 00000001`400131c9 : 00000000`00000014 00000000`10b82590 00000000`109305c8 00000000`10930520 : oodag+0x12d22
00000000`15d7f5d0 00000001`40013495 : 00000000`10930520 00000000`00000005 00000000`00000006 00000000`15d7f860 : oodag+0x131c9
00000000`15d7f730 00000001`40008543 : 00000000`10930520 00000000`00000006 00000000`00000000 00000000`10930520 : oodag+0x13495
00000000`15d7f760 00000001`4002534b : 00000000`00000000 00000000`10bb32e0 00000000`00000000 00000000`00000000 : oodag+0x8543
00000000`15d7ff00 00000001`400253df : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : oodag+0x2534b
00000000`15d7ff30 00000000`771e59bd : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : oodag+0x253df
00000000`15d7ff60 00000000`7731a2e1 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0xd
00000000`15d7ff90 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x21


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  oodag+19ee30

FOLLOWUP_NAME:  MachineOwner

IMAGE_NAME:  oodag.exe

STACK_COMMAND:  ~14s; .ecxr ; kb

BUCKET_ID:  WRONG_SYMBOLS

FAILURE_BUCKET_ID:  WRONG_SYMBOLS_c0000005_oodag.exe!Unknown

ANALYSIS_SOURCE:  UM

FAILURE_ID_HASH_STRING:  um:wrong_symbols_c0000005_oodag.exe!unknown

FAILURE_ID_HASH:  {c0f37705-bd26-7eb8-1ead-02bbb4af2eb2}

Followup: MachineOwner
---------
Title: Re: How To Fix Application Error 0xc0000005
Post by: Boggin on June 11, 2016, 04:23:45 pm
Do you have this defrag program installed - http://www.file.net/process/oodag.exe.html

If so then I would suggest either uninstalling/reinstalling the program or contact the vendor.
Title: Re: How To Fix Application Error 0xc0000005
Post by: makinero on June 12, 2016, 12:59:37 am
Do you have this defrag program installed - http://www.file.net/process/oodag.exe.html

If so then I would suggest either uninstalling/reinstalling the program or contact the vendor.

It will not help, but I know what is causing the problem.

I'm trying to stop some of the multi-threads.

Code: [Select]
APPLICATION_HANG_BusyHang_cfffffff_oodag.exe!Unknown

Deadlock occurs when a process or thread enters a waiting state because a requested system resource is held by another waiting process, which in turn is waiting for another resource held by another waiting process. If a process is unable to change its state indefinitely because the resources requested by it are being used by another waiting process, then the system is said to be in a deadlock.
Title: Re: How To Fix Application Error 0xc0000005
Post by: Boggin on June 12, 2016, 05:20:49 am
Is this you - http://forum.oo-software.de/viewtopic.php?t=3935
Title: Re: How To Fix Application Error 0xc0000005
Post by: makinero on June 12, 2016, 06:17:52 am
No, it's not me .. I do not create accounts on the German forums.
but I've seen the same copy/paste error so I wrote here
Title: Re: How To Fix Application Error 0xc0000005
Post by: Boggin on June 12, 2016, 08:43:42 am
So I assume you are using a 3rd party defragger or is it one of their other programs ?

I have been getting the same error code when Adblock Plus has been crashing my IE 11.

I've uninstalled/reinstalled it and will see how it goes from there, but as your original post was regarding a dll, resolving those is usually done by reinstalling the program that uses it.
Title: Re: How To Fix Application Error 0xc0000005
Post by: makinero on June 12, 2016, 09:12:32 am
I would like to show you on the screen as you could theoretically solve the problem (workaround) with the exception of Service , but my system has an interface Polish.

Recovery:
The first, or second or third error:
Restart the Service


(http://s33.postimg.org/cee2au9qn/Screen_Shot_06_12_16_at_06_10_PM.jpg)

Edit:

Service O & O Defrag terminated unexpectedly. It has done this: 1. Within the 60,000 milliseconds will be taken following corrective action: Restart the service.
Title: Re: How To Fix Application Error 0xc0000005
Post by: makinero on June 12, 2016, 09:45:16 am
Update:

Code: [Select]
[Window Title]
Program Compatibility Assistant

[Main Instruction]
Windows has detected that this program does not work properly.

[Close]

[Footer]
applied settings

New Test:
It does not solve the problem.
Other error.
Code: [Select]
0xc0000005c C:\Program Files\OO Software\Defrag\oodpeo.ocx
 C:\Program Files\OO Software\Defrag\oodpeo.exe

Can not stop multiple threads at the same time.
Title: Re: How To Fix Application Error 0xc0000005
Post by: Boggin on June 12, 2016, 10:19:02 am
Has this program ever worked on your computer ?
Title: Re: How To Fix Application Error 0xc0000005
Post by: makinero on June 12, 2016, 10:23:18 am
The program works, but I have a problem with multithreaded.
This option will not work correctly.


Code: [Select]
Drives:

Enabled: Task may optimize multiple physical drives in parralel
Title: Re: How To Fix Application Error 0xc0000005
Post by: makinero on June 12, 2016, 10:29:49 am
Caused by: INVALID_POINTER_READ_c0000005_oodpeo.ocx!CSplashUpControl::SetModule

application crashed for memory access violation
Title: Re: How To Fix Application Error 0xc0000005
Post by: Boggin on June 12, 2016, 10:35:36 am
What else do you have open when you try to run the program ?
Title: Re: How To Fix Application Error 0xc0000005
Post by: makinero on June 12, 2016, 11:08:36 am
What else do you have open when you try to run the program ?

How to set it up for my PC:

(https://www.oo-software.com/oocontent/uploads/products/tut/ood155rc/03-en.png)
Title: Re: How To Fix Application Error 0xc0000005
Post by: Boggin on June 12, 2016, 04:23:12 pm
I just can't understand why you are chewing on like this.

What's so difficult that you can't just run Windows own defrag on whichever computer you want to do.
Title: Re: How To Fix Application Error 0xc0000005
Post by: makinero on June 12, 2016, 04:38:21 pm
If for some reason the service is stop critical, so stop defragment files during defragmentation.
Is it dangerous during defragmentation (eg. It's file transfer) ?

Debugging and get the information:


(http://s33.postimg.org/y3ebu81of/Screen_Shot_06_13_16_at_01_37_AM.jpg)

and:

Code: [Select]
Probably caused by : oodpeo.ocx ( oodpeo!CSplashUpControl::SetModule+34bd90 )
Container
oodpeo.ocx

PATH: C:\Program Files\OO Software\Defrag\oodpeo.ocx
Title: Re: How To Fix Application Error 0xc0000005
Post by: Boggin on June 13, 2016, 12:37:14 am
I would suggest that you direct your enquiries about setting up this program at one of these venues -

https://www.oo-software.com/en/support
Title: Re: How To Fix Application Error 0xc0000005
Post by: makinero on June 13, 2016, 12:50:57 am

I sent logs to support,
Currently I am waiting 3 years for the solution of this issue.
As for the other type of error 'Unknown"
developer does not know how to reproduce a simple error, so again I had to do everything alone, but they "ignore such issue" (1 person only reported this unique error ^^)


Title: Re: How To Fix Application Error 0xc0000005
Post by: Boggin on June 13, 2016, 04:00:21 am
Well, Windows has already told you that this program doesn't work properly.

I'd give anyone credit for persevering with a problem, but if it remains unsolvable after three years then I think it's time to kick the program into touch as not being compatible with your system.

It may be because of what you have installed on your machines and perhaps seeing if you have any better luck by trying what you want to achieve in a clean boot will produce better results - that will be for you to pursue.

It may be firewalls - I don't know.....

Title: Re: How To Fix Application Error 0xc0000005
Post by: makinero on June 13, 2016, 05:54:14 am
The application works correctly if not manipulate anything in the process of analyzing, defragmenting or erase free space.
Title: Re: How To Fix Application Error 0xc0000005
Post by: Boggin on June 13, 2016, 05:57:25 am
You don't normally try to do anything else when you are defragging a HDD - but what about your remote failure and that .dll error - what brought about the .dll error ?
Title: Re: How To Fix Application Error 0xc0000005
Post by: makinero on June 13, 2016, 06:21:58 am
https://docs.oo-software.com/en/oodefrag17/settings/work-within-the-network&prev=search

Use ESET SMART SECURITY 8 (Not use Windows Firewall)



Why the "Network" ? I use only local disks.

TCP error code 10061: No connection could be made because the target machine actively refused it.

(http://s32.postimg.org/ewwy3ze51/Screen_Shot_06_13_16_at_03_17_PM.jpg)

Boggin - A lot of users have the same problem.

Google:
connection attempt failed O & O Defrag









Title: Re: How To Fix Application Error 0xc0000005
Post by: Boggin on June 13, 2016, 10:49:42 am
I've just gotten 404 error on that link you've posted.

Would this article help you to unblock the port - http://support.eset.com/kb3112/?locale=en_US
Title: Re: How To Fix Application Error 0xc0000005
Post by: makinero on June 13, 2016, 11:08:53 am
http://support.eset.com/kb3112/?locale=en_US

I have an old version 8.
A completely different interface.
Title: Re: How To Fix Application Error 0xc0000005
Post by: Boggin on June 13, 2016, 11:28:33 am
I'm not sure if this would do it if you set the target computer with this http://www.microcentertech.com/tech_center/DB/read_article.php?faqid=./HowTos/HOW5004712B.htm

What year is ESS 8 - the earliest Google link I've found is for 2012 which is this YT video -

https://www.youtube.com/watch?v=WLxvvExqXaU
Title: Re: How To Fix Application Error 0xc0000005
Post by: makinero on June 13, 2016, 01:26:48 pm
I'm not sure if this would do it if you set the target computer with this http://www.microcentertech.com/tech_center/DB/read_article.php?faqid=./HowTos/HOW5004712B.htm

1. I set the Firewall.
2. I tested the START / STOP - task.
3. Now it does not show the error, but cannot connect to the service.

(http://s31.postimg.org/51wgv10h7/Screen_Shot_06_13_16_at_10_23_PM.jpg)
Title: Re: How To Fix Application Error 0xc0000005
Post by: Boggin on June 13, 2016, 01:30:51 pm
I wonder if this is why - https://www.oo-software.com/en/products/oodefrag/remote-control

Seems like a bit of a con.
Title: Re: How To Fix Application Error 0xc0000005
Post by: makinero on June 13, 2016, 01:34:42 pm
New WARNING / Error


Code: [Select]
Błąd 1053: Usługa nie odpowiada na sygnał uruchomienia lub sygnał sterujący w oczekiwanym czasie.

Code: [Select]
Error 1053: The service did not respond to the start or control request in a timely fashion.
Google:
https://support.microsoft.com/en-us/kb/839174
Title: Re: How To Fix Application Error 0xc0000005
Post by: Boggin on June 13, 2016, 01:42:31 pm
If you don't have a licensed copy on both machines then it won't connect and would produce an error.
Title: Re: How To Fix Application Error 0xc0000005
Post by: makinero on June 13, 2016, 01:49:09 pm
What?!
I do not use any network drives !, etc.
I do not use both machines !.
I only use one computer with the local disks.
I have no idea what's going on with the "Network"
It is completely fake  & false information

Boggin
-

Quote
Timeout (30000 milliseconds) while waiting for a transaction response from the service OODefragAgent.

This may help increase the "TimeOut" 40000 ms ???
Title: Re: How To Fix Application Error 0xc0000005
Post by: Boggin on June 13, 2016, 02:51:36 pm
I thought you were trying to run it remotely on another machine which is why you would need to open that port ?

I'd just use a 3rd party uninstaller or its own uninstaller if it has one then reinstall it to clear any changes you have made to it.
Title: Re: How To Fix Application Error 0xc0000005
Post by: makinero on June 14, 2016, 01:48:55 am
I do not use version of the "Server Edition", so I do not know this version of the "Professional" has to do with the network.
  I turned off this option so the more there should be a network.
One can assume that O&O Defrag does not handle Multiple Physical HDD
Title: Re: How To Fix Application Error 0xc0000005
Post by: Boggin on June 14, 2016, 01:59:31 am
I should think there would be a default for which HDD it would defrag, but I'd start from scratch with it to see if you missed anything first time around when you installed it.

It may give you the option to defrag secondary drives.
Title: Re: How To Fix Application Error 0xc0000005
Post by: makinero on June 30, 2016, 06:41:32 am
I have no idea how to solve this problem, I tried a variety of ways.
The service OODefragAgent turned off! Again, "manually" turn on(again run). It is a mega-annoying!  :teeth:

On the Internet, many similar topics
Google: "OO Defrag Agent 0xc0000005"

Quote
Nazwa aplikacji powodującej błąd: oodag.exe, wersja: 19.5.222.0, sygnatura czasowa: 0x56c201e8
Nazwa modułu powodującego błąd: oodag.exe, wersja: 19.5.222.0, sygnatura czasowa: 0x56c201e8
Kod wyjątku: 0xc0000005
Przesunięcie błędu: 0x000000000019ee30
Identyfikator procesu powodującego błąd: 0x8a8
Godzina uruchomienia aplikacji powodującej błąd: 0x01d1d2d1285ffd81
Ścieżka aplikacji powodującej błąd: C:\Program Files\OO Software\Defrag\oodag.exe
Ścieżka modułu powodującego błąd: C:\Program Files\OO Software\Defrag\oodag.exe
Identyfikator raportu: 323ad12b-3ec7-11e6-a0e4-0862662a261f
Title: Re: How To Fix Application Error 0xc0000005
Post by: Boggin on June 30, 2016, 08:26:10 am
I use Norton Security which monitors the status of the HDD's Optimization and when I go to manually run Windows own Defrag, I'm quite often prompted to turn off Norton's settings.

Is your Windows Defrag set to its default 3:00am defrag schedule which may be overriding O&O - but as it seems to be giving you so much trouble, why not just dump it.

I certainly wouldn't have chewed on with a program as long as you have with this one.
Title: Re: How To Fix Application Error 0xc0000005
Post by: makinero on June 30, 2016, 09:07:26 am
1. I do not use any applications Norton

2. I do not use Windows Defrag.

Code: [Select]
[Window Title]
disk Defragmenter

[Main Instruction]
Using Disk Defragmenter is scheduled using another program

[Content]
Disk Defragmenter now uses customized settings created by another program. Before you can modify the schedule, you need to remove the customized settings.

[Delete Settings] [Cancel]


Title: Re: How To Fix Application Error 0xc0000005
Post by: makinero on June 30, 2016, 09:19:50 am
Boggin - Most of the problems is the possible solution, but it requires modifying the registry.
Tested and the service is not stopped now, perhaps the best solution.

#post34

Found Solution:
(http://116.imagebam.com/download/qKaqOWP3ELvWnF7WpoIpUA/49259/492584763/Screen%20Shot%2006-30-16%20at%2006.18%20PM%3D%3D%3D.gif)
Title: Re: How To Fix Application Error 0xc0000005
Post by: makinero on July 05, 2016, 04:31:43 am
AppInit_DLLs is a mechanism that allows an arbitrary list of DLLs to be loaded into each user mode process on the system. Microsoft is modifying the AppInit DLLs facility in Windows 7 and Windows Server 2008 R2 to add a new code-signing requirement. This will help improve the system reliability and performance, as well as improve visibility into the origin of software.

Code: [Select]
Navigate the editor and find entry LoadAppInit_DLLs by viewing the following path:
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_Dlls

fix error code 0xc0000005


Double click LoadAppInit_DLLs and modify its value to 0 from 1 and click OK to confirm the changing.

(http://www.eassos.com/how-to/images/fix-error-code-0xc0000005-03.png)

Windows 7 (but with the specifications of the Server - many files)

Value 1?
Value 0 ?