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Main Forum => General Computer Support => Topic started by: rhuffman on August 16, 2016, 11:48:55 am

Title: Windows 7 Home Ultimate stuck on windows update
Post by: rhuffman on August 16, 2016, 11:48:55 am
Hi shane working on a friends computer and it will not do the updates. I have ran your tweaking program and Microsoft fixit and numerious other programs to no avail. How do I fix this? I am trying system restore right now and that is taking forever. Also he has a SATA Seagate Barracuda LP hard drive and it is making a beed noise on power up, am thinking the armature is stuck and I need to take the drive apart and set the arm back to the home position. Any suggestions? Also where do I go to download Windows OEM disk to do a system repair.
Title: Re: Windows 7 Home Ultimate stuck on windows update
Post by: Boggin on August 16, 2016, 03:38:30 pm
You could download SeaTools for Windows to see what it makes of the HDD, but not sure if it would snag a stuck armature - and I'll leave any mechanical repairs to you.

http://www.seagate.com/gb/en/support/downloads/item/seatools-win-master/

Read the download instructions.

As for the updates, download WSUS Offline Updater which should sort your updates problem.

I didn't create a new folder and used Client as it says in the tutorial when I had the same update problem following a factory reset of a Win 7 laptop.

http://www.wsusoffline.net/docs/

http://download.wsusoffline.net/
Title: Re: Windows 7 Home Ultimate stuck on windows update
Post by: rhuffman on August 16, 2016, 04:09:41 pm
I am doing the WSUS offline right now. The hard drive does not even be seen in the bios, it is a 4 year old hard drive, just watched a youtube video of a guy taking the hd apart with the same problem. My friend is ok to take it apart, if we wreak it it will be a bookend.
Title: Re: Windows 7 Home Ultimate stuck on windows update
Post by: Boggin on August 16, 2016, 11:54:14 pm
Does it show up in Disk Management with a drive letter ?
Title: Re: Windows 7 Home Ultimate stuck on windows update
Post by: rhuffman on August 17, 2016, 12:08:17 am
How can it show in disk management if the bios does not even see it. It beeps as soon as the power is turned on. Also is it common for the WSUS to take an extreamily long time. It says listing id's of missing updates, been almost 2 hours. When I run the windows update it says the updates have never been run, but when I check which updates have been installed there is a ton of them. Does WSUS fix the update program in windows 7 Home Premium OEM, this is on a Compaq system.
Title: Re: Windows 7 Home Ultimate stuck on windows update
Post by: Boggin on August 17, 2016, 12:20:56 am
Do any of the beep errors match these codes - http://www.bioscentral.com/beepcodes/compaqbeep.htm

When I used WSUS it initially looked like it was downloading 271 updates but when it came to install them, it only installed 142 which took a while..

Just as when there are a lot of updates it can take a few hours to download and install, the same is for WSUS, although I don't remember it listing any missing updates on mine as that machine had just been factory reset - so it wouldn't have had any other than what gets installed during the reset.

When it installs them, you will be able to see its progress as it counts them off with some taking longer to install than others.
Title: Re: Windows 7 Home Ultimate stuck on windows update
Post by: rhuffman on August 17, 2016, 09:32:39 am
No the beep noise is coming from the hard drive not the Compaq computer, one beep reapeating.
Title: Re: Windows 7 Home Ultimate stuck on windows update
Post by: Boggin on August 17, 2016, 09:57:45 am
SeaTools for DOS does an acoustic check, but not sure how you determine what the noise means.

Create the bootable disk and see what it finds.

http://knowledge.seagate.com/articles/en_US/FAQ/201271en

Have you tried booting up with the RAM removed to see if you get a different beep ?
Title: Re: Windows 7 Home Ultimate stuck on windows update
Post by: Julian on August 19, 2016, 09:17:22 am
Ouch not good back up your hdd ASAP. Never wanna hear a beeping noise..
Title: Re: Windows 7 Home Ultimate stuck on windows update
Post by: rhuffman on August 19, 2016, 07:31:36 pm
No can do bios does not see the drive I cannot access it, going to try it on a few of my computers to see what happens. Have come to the conclusion that sea gate drives are crap, I have had 3 die on me over the last year, including a new 5 tb drive which I had for less than a week. Just copying files to it and it died.
Title: Re: Windows 7 Home Ultimate stuck on windows update
Post by: Boggin on August 20, 2016, 02:03:22 am
Did you RMA those - I know Seagate have a 3 year warranty on their external HDDs.
Title: Re: Windows 7 Home Ultimate stuck on windows update
Post by: rhuffman on August 20, 2016, 12:45:31 pm
It is an internal drive and it is over 4 years old
Title: Re: Windows 7 Home Ultimate stuck on windows update
Post by: rhuffman on August 23, 2016, 11:42:06 am
If I download sea tools for dos and make the bootable cd, will it be able to see the hard drive even though the bios does not see it?
Title: Re: Windows 7 Home Ultimate stuck on windows update
Post by: Boggin on August 23, 2016, 03:35:08 pm
It may do.

I have a former Win 7 laptop upgraded to Win 10 after a motherboard replacement and SeaTools for DOS doesn't find anything on that one but does on a Win 7 laptop.

Was it recognised when you connected to the other machines as you said you were going to ?

SeaTools for DOS can only be used on internal drives so you can only use it on the affected computer.
Title: Re: Windows 7 Home Ultimate stuck on windows update
Post by: rhuffman on August 23, 2016, 04:38:13 pm
I connected the drive to my i7 PC and same thing, bios does not see it and getting the beep noise which is coming from the drive and not from computer speaker. I was watching youtube videos about the armature not in home position and how to fix that and also there was a few on putting the hard drive in the freezer for a few hours. I will probley try the dos boot cd and if that does not work I will take the drive apart, have 2 dragster USB externals that are out of war rent and making click noises, they are totally useless, cannot access them so will perform surgery on them as well.
Title: Re: Windows 7 Home Ultimate stuck on windows update
Post by: Boggin on August 23, 2016, 04:46:43 pm
While I've heard of HDDs clicking, I've never heard of them beeping before - guess it must be down to the make.

SeaTools for Windows may see it when you have it hooked to another computer, but as you say their BIOS doesn't see it then it may only be a longshot

SeaTools for Windows installs onto the computer and can be used to check out external HDDs, but the Fix all option will only work on Seagate drives.
Title: Re: Windows 7 Home Ultimate stuck on windows update
Post by: rhuffman on August 30, 2016, 01:45:11 pm
I have another question - I have a local drive h: i cannot rename it and it does not show up in disk management and i cannot change the drive letter. I also have a drive q: which has been made by Office 2010. What is this local drive for and how do i change or delete it?
Title: Re: Windows 7 Home Ultimate stuck on windows update
Post by: Boggin on August 30, 2016, 03:35:22 pm
Do you have a card reader or does Drive h: show up when you plug an external drive in ?
Title: Re: Windows 7 Home Ultimate stuck on windows update
Post by: rhuffman on August 30, 2016, 03:56:48 pm
With all hard drives unplugged i see this. There are 3 card readers on the tower and their drive letters are n o p.
Title: Re: Windows 7 Home Ultimate stuck on windows update
Post by: Boggin on August 30, 2016, 04:15:09 pm
Where do you see this Drive h: show up ?
Title: Re: Windows 7 Home Ultimate stuck on windows update
Post by: rhuffman on August 30, 2016, 04:17:59 pm
In windows explorer, but it does not show up using windows disk management.
Title: Re: Windows 7 Home Ultimate stuck on windows update
Post by: Boggin on August 30, 2016, 04:22:06 pm
When you right click on it and select Properties, what does it give its Type as ?
Title: Re: Windows 7 Home Ultimate stuck on windows update
Post by: rhuffman on August 30, 2016, 04:30:12 pm
Local Disk
Title: Re: Windows 7 Home Ultimate stuck on windows update
Post by: rhuffman on August 30, 2016, 04:33:02 pm
Capacity is 0 bytes, used space 0 bytes and free space 0 bytes, and if I try to do a chkdsk it says the windows cannot acces the disk
Title: Re: Windows 7 Home Ultimate stuck on windows update
Post by: rhuffman on August 30, 2016, 04:39:06 pm
Just looked again, have 4 card readers drives n o p are called removable disks so I assume drive h would be the 4th card reader. But I do not have cards for all these readers, just have a SD card.
Title: Re: Windows 7 Home Ultimate stuck on windows update
Post by: Boggin on August 30, 2016, 04:47:53 pm
You could uninstall them then plug your SD card in and that should reload the driver, but run a command prompt as an administrator and enter

diskpart

list disk

If you just have the one HDD then that will display Disk 0

select disk 0

list partition

and see what that displays.

Enter exit twice to close the cmd prompt, but if you want to post the cmd window output, right click in the text area - click on Select all and press enter where you'll be able to right click in the reply box and select Paste.
Title: Re: Windows 7 Home Ultimate stuck on windows update
Post by: rhuffman on August 30, 2016, 04:54:01 pm
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>diskpart

Microsoft DiskPart version 6.1.7601
Copyright (C) 1999-2008 Microsoft Corporation.
On computer: RICHARD-HP

DISKPART> list disk

  Disk ###  Status         Size     Free     Dyn  Gpt
  --------  -------------  -------  -------  ---  ---
  Disk 0    Online         1863 GB  1024 KB
  Disk 1    Online         1863 GB  7168 KB
  Disk 2    Online         1863 GB  7168 KB
  Disk 3    No Media           0 B      0 B
  Disk 4    No Media           0 B      0 B
  Disk 5    No Media           0 B      0 B
  Disk 6    No Media           0 B      0 B
  Disk 7    Online         1862 GB      0 B
  Disk 8    Online          465 GB  1024 KB
  Disk 9    Online          931 GB      0 B
  Disk 10   Online         4657 GB  7168 KB

DISKPART>
Title: Re: Windows 7 Home Ultimate stuck on windows update
Post by: Boggin on August 30, 2016, 05:00:03 pm
Just what the hell do you have in there :)

This is all I have on mine -

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>diskpart

Microsoft DiskPart version 6.1.7601
Copyright (C) 1999-2008 Microsoft Corporation.
On computer: TOM26-TOSH

DISKPART> list disk

  Disk ###  Status         Size     Free     Dyn  Gpt
  --------  -------------  -------  -------  ---  ---
  Disk 0    Online          232 GB      0 B

DISKPART> select disk 0

Disk 0 is now the selected disk.

DISKPART> list partition

  Partition ###  Type              Size     Offset
  -------------  ----------------  -------  -------
  Partition 1    Recovery           400 MB  1024 KB
  Partition 2    Primary            116 GB   401 MB
  Partition 3    Primary            116 GB   116 GB

DISKPART>
Title: Re: Windows 7 Home Ultimate stuck on windows update
Post by: rhuffman on August 30, 2016, 05:04:28 pm
A 5 tb drive, 3 x 2 tb drives, a 1 tb drive, a 500 GIG drive. (Also have a 4 tb and a 3 tb drive not conneted - ran out of usb connections - using a uhb powered hub. and the internal drive 2 tb drive :) Im a Space Junkie :):):):):):)
Title: Re: Windows 7 Home Ultimate stuck on windows update
Post by: rhuffman on August 30, 2016, 05:09:44 pm
I need to buy a server cage to hold 4 - 8 8 tb drives :)
Title: Re: Windows 7 Home Ultimate stuck on windows update
Post by: Boggin on August 30, 2016, 05:24:13 pm
I think a wheelbarrow would be better :D

Have you tried uninstalling those card readers and then plugged your SD back in - you could always create a restore point first.
Title: Re: Windows 7 Home Ultimate stuck on windows update
Post by: rhuffman on August 30, 2016, 05:27:26 pm
That's my next step but have to figure out which ones they are in the device manager.