Tweaking.com Support Forums

Main Forum => Tweaking.com Support & Help => Topic started by: dan1965 on May 05, 2017, 06:50:03 pm

Title: latest update
Post by: dan1965 on May 05, 2017, 06:50:03 pm

tried to install it wiped out my program computer froze :sad:

Title: Re: latest update
Post by: Boggin on May 06, 2017, 05:08:31 am

Can you give us some more details and which version of Windows are you using - also which antivirus program are you using ?

Title: Re: latest update
Post by: dan1965 on May 06, 2017, 08:27:28 pm

windows 10 new version antivirus is avg

Title: Re: latest update
Post by: Boggin on May 07, 2017, 12:20:34 am

I was wanting to know what exactly happened when you tried to install Windows Repair.

Can you try the install in Safe Mode with Networking ?

Title: Re: latest update
Post by: dan1965 on May 07, 2017, 05:15:08 pm

I had windows repair  pro  but when I tried to install the update windows froze and wiped out my program had to restart I will try again in safe mode

 

Title: Re: latest update
Post by: dan1965 on May 07, 2017, 05:48:25 pm

I tried again with window safe mode with networking no go it froze again while trying to open computer froze

Title: Re: latest update
Post by: Boggin on May 08, 2017, 12:45:18 am

Can you go into Event Viewer to see if you are getting any Side by Side errors or anything else with a time stamp for when you tried to update ?

If you come across any, you can post them clicking on them then on Copy/Copy details as text in the lower right pane - right click in the reply box and select Paste.

It's difficult to know what it's conflicting with because in Safe Mode all 3rd party programs are isolated from loading.