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Main Forum => General Computer Support => Topic started by: diwe552 on January 12, 2018, 10:01:57 am

Title: errorcode: 1002
Post by: diwe552 on January 12, 2018, 10:01:57 am

I am currently using Excel 2016. May I know has anyone got this errorcode: 1002? What is the errorcode mean?

Appreciate any help here!

Title: Re: errorcode: 1002
Post by: Boggin on January 12, 2018, 12:56:35 pm

Can you see if removing the temporary file cache will resolve this.

With all programs closed, go Start - type %temp% and press enter.

Press CTRL+a to highlight then CTRL+d to delete.

Confirm and check the box to Skip for the remaining items and then see if you still get the same error.

If so, go Start - type appwiz.cpl and press enter then right click on the package that has Excel and select Repair.

You may need to select Change first if there isn't a direct option for Repair.

Title: Re: errorcode: 1002
Post by: tomhen on January 18, 2018, 07:31:33 am

You can actually troubleshoot your Excel problems and error 1002 within the Windows system. To do it, follow the steps below:
- Point your mouse to the Windows Start button and right-click
- In the menu tab, choose Explorer
- Once you get to Explorer, open the directory of C:\Program Files\MSOffice\Office\XLSTART
- Once you open the directory, delete the File named GWXL97.XLA
- Close the Explorer
- Open Excel
- After you open Excel, the program must start and enable you to work without the errors
More information on how to recover Excel file you can find HERE (https://www.fixtoolbox.com/excelfix.html)

Title: Re: errorcode: 1002
Post by: Boggin on January 18, 2018, 08:15:52 am

Quote from: tomhen on January 18, 2018, 07:31:33 am

You can actually troubleshoot your Excel problems and error 1002 within the Windows system. To do it, follow the steps below:
- Point your mouse to the Windows Start button and right-click
- In the menu tab, choose Explorer
- Once you get to Explorer, open the directory of C:\Program Files\MSOffice\Office\XLSTART
- Once you open the directory, delete the File named GWXL97.XLA
- Close the Explorer
- Open Excel
- After you open Excel, the program must start and enable you to work without the errors
More information on how to recover Excel file you can find

I've removed your link as promoting paid for 3rd party programs is classed as Spamming and will get you banned.

By the way - You are not in Washington.

Title: Re: errorcode: 1002
Post by: Boggin on January 19, 2018, 02:43:38 am

@ tomhen - Do I assume you have Smited me for my actions against you ? :)