Tweaking.com Support Forums

Main Forum => Tweaking.com Support & Help => Topic started by: dark00monkey on March 09, 2018, 10:39:54 am

Title: Cannot authenticate registration key on LAN
Post by: dark00monkey on March 09, 2018, 10:39:54 am

 there is something preventing me from validating my registration while connected to my work LAN or WLAN, but once I connect to my iPhone hotspot it goes through fine.

Is there a firewall exception or something I need to apply to get around this annoyance?

Title: Re: Cannot authenticate registration key on LAN
Post by: Boggin on March 09, 2018, 01:18:01 pm

Are you talking about registering the Pro version of Windows Repair ?

It is machine specific and one key - one machine.

What did you originally register it on ?

Title: Re: Cannot authenticate registration key on LAN
Post by: dark00monkey on March 12, 2018, 05:21:21 am

I have the pro Tech license, and when I start the application while connected to my work LAN I get this message (https://imgur.com/a/swtfu) When I connected to my iPhone Hotspot or take a machine home, I get this message (https://imgur.com/a/19XUg)

this applies to any machine I try it on. I assume its just that I need to allow the app through the firewall, I just need to know what to enter in for the exception.

Title: Re: Cannot authenticate registration key on LAN
Post by: Boggin on March 12, 2018, 06:46:03 am

I wouldn't have thought that a different Internet connection would make any difference as long as you are using the machine(s) the Pro licence is registered on - but I've asked for clarification on this with my Support.

I only have my home connection so I'm unable to check this out.

Have you declined the updates for the program as I see you are still using 4.0.12 when 4.0.14 is the latest version.

Title: Re: Cannot authenticate registration key on LAN
Post by: jpm on March 12, 2018, 08:02:30 am

99% certain you need to speak to whoever is in charge of your firewall at work and have then allow Tweaking.com as a site.