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Main Forum => General Computer Support => Topic started by: Owens11 on April 21, 2018, 11:02:12 am

Title: Attached document
Post by: Owens11 on April 21, 2018, 11:02:12 am

I have a Lenovo Ideapad 520S and all of a sudden I cannot open pdf document that is attached to gmail. My friend has exactly same notebook and she can open the file. Any ideas?

Title: Re: Attached document
Post by: Boggin on April 21, 2018, 01:40:27 pm

Does this article help - https://support.google.com/mail/answer/30719?co=GENIE.Platform%3DDesktop&hl=en

This isn't a problem I've encountered, either for me or others, but are you able to download and save the pdf to your desktop to see if it will open from there ?

Title: Re: Attached document
Post by: levy on April 30, 2018, 09:21:13 am

Hello,
If you are unable to open a pdf document on your notebook it could be that the format of the file is not supported on the device or the file is corrupted. I suggest that you check the format of the file and see if it is supported by your mobile device. You also may recover pdf file here (http://www.erepairpdf.com/)