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Main Forum => General Computer Support => Topic started by: jackva929 on May 14, 2018, 03:51:39 pm

Title: ‘An error occurred’
Post by: jackva929 on May 14, 2018, 03:51:39 pm

Hello, i am new to the forum.
There’s a outlook ost file that I could open in Dell Inspiron laptop on Windows 8. However, after the Windows 10 update, I suddenly can’t open it anymore. It gives the following message, ‘Sorry. an error occurred’.
I am hoping someone in this community could provide me with some answers. Thanks very much in advance for all your help.

Title: Re: ‘An error occurred’
Post by: Boggin on May 15, 2018, 12:49:02 am

As this is a Win 10 update problem then it would be best to contact MS - I don't use or know Outlook.

There may be some answers in https://support.office.com/en-ie/article/get-help-with-outlook-com-40676ad0-c831-45ac-a023-5be633be798d or you can use this article to contact MS - https://support.microsoft.com/en-gb/contactus/