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Main Forum => Tweaking.com Support & Help => Topic started by: Theodore Wood on July 24, 2018, 09:01:27 am

Title: tweaking envelope printer
Post by: Theodore Wood on July 24, 2018, 09:01:27 am
For some reason my printer says that number 10 envelopes are not supported always get a paper mismatch message,I have used it before and it worked with same envelopes,but had tried to print to a different size envelope which started this now always getting this message any ideas?
 
Title: Re: tweaking envelope printer
Post by: Boggin on July 24, 2018, 12:00:16 pm
Can you see if uninstalling and then reinstalling the printer will clear anything that has become pre-set.
Title: Re: tweaking envelope printer
Post by: Theodore Wood on July 24, 2018, 01:23:46 pm
will try I thought same thing but had to leave for awhile
Title: Re: tweaking envelope printer
Post by: Boggin on July 24, 2018, 01:35:16 pm
If it still prints text then it won't be the print queue, but something seems to have gotten hung up somewhere.
Title: Re: tweaking envelope printer
Post by: Theodore Wood on July 24, 2018, 02:20:53 pm
its printing now,just cannot find the right size everyone I have tried have given me mismatched paper the size I am trying to do is 4 !/8 X 9 1/2   10.4 cm x 24.1  I used to be able toi get it I believe using US custom 10 but that is not working
also was trying to do a envelope 3 5/8 x 6 1/2 it all started after trying this one

Title: Re: tweaking envelope printer
Post by: Boggin on July 24, 2018, 02:28:13 pm
May be best to start with a clean slate of an uninstall/reinstall then.
Title: Re: tweaking envelope printer
Post by: Theodore Wood on July 24, 2018, 02:28:52 pm
ok,I for now just printed to one of my other printers,for some reason it just decided it didnt like the other.Probably something simple

Title: Re: tweaking envelope printer
Post by: Boggin on July 25, 2018, 12:08:25 am
So did that one accept the envelope size ?
Title: Re: tweaking envelope printer
Post by: Theodore Wood on July 25, 2018, 05:50:21 am
yes it worked,so its not the appI didnt think itwas ,just posted for some ideas.
Title: Re: tweaking envelope printer
Post by: Boggin on July 25, 2018, 08:38:30 am
So that still points to something getting hung up in that other printer.

I think I'd still go for an uninstall, reboot and reinstall of that printer as a start.