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Main Forum => General Computer Support => Topic started by: wingingit2 on September 29, 2018, 11:01:27 am

Title: Conflicts
Post by: wingingit2 on September 29, 2018, 11:01:27 am: I have an Asus X550CA Lap Top. It does not have bluetooth. I purchased an Asus Bluetooth Adapter and it has a conflict wit the keyboard, some keys don't work. Device manger shows it working properly. Device manger also shows only coms 3 &4 in use for bluetooth. No mention of other com ports. When trying to connect to my bluetooth OBD II it gets an error no network found. I don't think it is the interface software or hardware becaust it works on a different laptop.

Any Suggestions??

Thanks in advance
Glenn Blohm

7 4
Title: Re: Conflicts
Post by: Boggin on September 29, 2018, 03:37:00 pm: Does Event Viewer show any errors for when you have this adapter plugged in ?

Open a Command Prompt and enter netsh interface ipv4 show interfaces to see if the Bluetooth shows up as connected.

I don't know what an OBD II is.
Title: Re: Conflicts
Post by: Boggin on September 30, 2018, 06:23:46 am: If this is a Win 10 machine you are using then do a manual check for updates which should find KB4458469 which addresses a Bluetooth issue, but not sure if it will apply to your problem.

https://support.microsoft.com/en-gb/help/4458469/windows-10-update-kb4458469
Title: Re: Conflicts
Post by: wingingit2 on October 01, 2018, 07:48:26 am: I seem to have a few conflicts going on so I am doing a recovery that re-installs a new copy of Win 10. This lap top always seemed slow from day one.
Title: Re: Conflicts
Post by: Boggin on October 01, 2018, 07:56:52 am: If you do a Reset then your personal stuff will be retained so you will just have to reinstall any programs afresh, which should clean things up.
Title: Re: Conflicts
Post by: wingingit2 on October 01, 2018, 08:08:59 am: I believe that is what I'm doing. I did it once and loaded the proprietary drivers from the mfg and things immediately slowed down. So now I have done it again, the proprietary drivers, and it is running like I think it should. Now to install my programs.
Title: Re: Conflicts
Post by: Boggin on October 01, 2018, 08:23:48 am: Good - I wasn't sure if you meant you were going to do a clean install which is why I pointed that out that recovery method.
Title: Re: Conflicts
Post by: wingingit2 on October 01, 2018, 08:27:47 am: A clean install is what it said in Recovery, for the second try, but my files are still there. The first try was a reset and said many windows setting would not change.
Title: Re: Conflicts
Post by: Boggin on October 01, 2018, 08:52:07 am: A clean install is when you boot up with install media and install afresh, but a full reset which removes everything is the equivalent of that.

The other option is to keep your personal stuff.
Title: Re: Conflicts
Post by: wingingit2 on October 01, 2018, 09:48:59 am: Not sure then. All my files are here and machine is running like never before. Maybe problem solved! Now to install program that started all of this.