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Main Forum => General Computer Support => Topic started by: kdent on August 21, 2019, 02:17:29 PM

Title: SFC Scannow
Post by: kdent on August 21, 2019, 02:17:29 PM
It found bad files could not repair them .Try re install 10 with media  boot  could not find it on my thumb drive with thur  windows recovery it took about 2 hours to re install i mess with it on the web then checked another scan an it fail just like the one before   ????? Thanks guy for any help.....Scott  I have checked for updates all o k
Title: Re: SFC Scannow
Post by: Boggin on August 22, 2019, 03:46:41 AM
With Win 10 I've found that when a sfc /scannow reports it is unable to repair files, running the cmd dism /online /cleanup-image /restorehealth another sfc /scannow will report that it has found corruption and was able to repair all files.

However, as the sfc /scannnow still reports that after a reinstall, then run a chckdsk /f

To view its log, open Event Viewer ensuring Event Viewer (Local) is highlighted in the left pane - click on it if it isn't and when it has read the data, expand Windows Logs - click on Application/Action/Find and type chkdsk into the Find box.

Cancel the Find box and read the report in the scrollable window below.

You are looking to see if it reports any KBs in bad sectors.

If it does, immediately create a system image onto external media then run a chkdsk /r which will block the bad sectors from being written to and move data to good sectors of the HDD.

If the chkdsk comes back clean, then there is the option of a Reset through the advanced boot options.

This can retain your personal stuff but will remove all installed programs.

After the reset, an icon will appear on the desktop which will list all of the programs it has removed.
Title: Re: SFC Scannow
Post by: kdent on August 22, 2019, 09:57:40 PM
I re in stall windows 10 Pro  thought every thing was ok got your program on it when to SFC scanow and the are bad files it can not repair!!!!!! I just put it in any ideas thanks
Title: Re: SFC Scannow
Post by: Boggin on August 23, 2019, 12:21:15 AM
Have you ran the chkdsk to eliminate your machine as the cause ?

You could create another Win 10 install media from https://www.microsoft.com/en-gb/software-download/windows10 should your install media be corrupt and try a fresh install with that and then see what a sfc /scannow reports.

Was the repair program the only program you had installed after the reinstall of Win 10 ?
Title: Re: SFC Scannow
Post by: kdent on August 23, 2019, 05:56:36 AM
yes I got it to do chkdsk /f  it came back o k on the link you gave me is it to boot off of? If it is I can not boot off of it???? Also try another command on the windows powershell (admin) it would not take it .(it is for my FSX program) it should take it it is the only way I can get to go in.I also ran a alienware thing that checks your computer it came back o k.....
Title: Re: SFC Scannow
Post by: Boggin on August 23, 2019, 08:09:47 AM
I don't know what you mean by -

it came back o k on the link you gave me is it to boot off of? If it is I can not boot off of it

What is a FSX program ?

Try the cmd dism /online /cleanup-image /restorehealth from a Command Prompt (Admin) and then see what a sfc /scannow reports.

If it still reports unable to fix some files then create new install media and perform another clean stall as I've suggested.
Title: Re: SFC Scannow
Post by: kdent on August 23, 2019, 09:13:32 AM
ran that program it change some things came back o k ran sfc scanow it found some bad ones but fixed them...The link you sent me was to download windows media I put it on a thump drive.It is to boot off of ????? The FSX is Microsoft Flight Simulator X They did a whole lot of changes to 10 and it will not load without  some more changes. And one is to go to windows powershell Adimn. and type in resetsldl so far it is not working????
Title: Re: SFC Scannow
Post by: Boggin on August 23, 2019, 09:31:42 AM
Yes, that was to boot off if you needed to reinstall Win 10 but it looks like the dism cmd did the job.

Have a read through this article to see if it helps with installing FSX - the Compatibility Mode could be a solution.

https://answers.microsoft.com/en-us/windows/forum/all/can-not-install-flight-sim-x-on-windows-10/d054f995-4a3f-4b20-b6b7-7015847da0aa

Title: Re: SFC Scannow
Post by: kdent on August 23, 2019, 11:06:55 AM
Thanks for all your help I have done all on that link it is still not working..I have the very first windows 10 on a thump drive how can I get it in the put FSX in the update windows 10????  If you could get back to me with your ideas,Again thanks for all your help and thoughts......Scott PS could you also tell me how to un install it??
Title: Re: SFC Scannow
Post by: Boggin on August 23, 2019, 02:43:06 PM
You'd be able to uninstall it from Programs and Features.

Go Start - type appwiz.cpl and press enter when it comes up.

Find FSX in the list of programs - right click on it and select Uninstall.

See if you can reinstall it in Safe Mode with Networking to eliminate any other program on your machine that may be blocking it.
Title: Re: SFC Scannow
Post by: kdent on August 23, 2019, 02:46:33 PM
I'am sorry I need to know how to remove this version of windows 10 and replace it with a older version 10. FSX is out the other day sorry about that
Title: Re: SFC Scannow
Post by: Boggin on August 23, 2019, 02:51:24 PM
I think the only way you would be able to do that is with a clean install, but it wouldn't be long before updates began arriving, although a number of older versions are no longer supported and would not get updates.
Title: Re: SFC Scannow
Post by: Boggin on August 27, 2019, 02:21:48 AM
Just as an update to this, while a Google had a number of links for Win 10 versions EOL, this one should give you some info on what you intend to install as to whether it will get any further support in updates.

https://blog.juriba.com/windows-10-feature-versions-eol-dates-updated
Title: Re: SFC Scannow
Post by: kdent on August 27, 2019, 10:44:08 AM
Thanks for the heads up I'am having trouble with Net Framework ran the repair tool no go I can not adjust my graphics card it will not save it and and Error"unhandled exception has occurred in your application" is the start of it here is the details in the attach Thanks again for any help.....Scott  PS I did up date the driver,also ran a SCF Scannow scan came back o k I have an file that is called dot netfix35 setup but will not open or run I when to safe mode and try it no go ....Help Microsoft page said to go to remove page I did no net framework listed at all can not repair it here????
Title: Re: SFC Scannow
Post by: Boggin on August 27, 2019, 01:29:51 PM
I don't really understand that log or know how to use JIT Debugger but that dot netfix35 seems to relate to .NET Framework 3.5 which is part of Windows.

Turning it off, rebooting and turning it back on may reinstate it.

Go Start - type appwiz.cpl and press enter when it comes up.

In the left pane click on Turn Windows features on or off and uncheck the 3.5 box - OK then reboot.

Go back in and recheck its box - OK then see if you still get that error or if you are able to access your graphics settings.

Were you getting the graphics problem before or after updating the driver ?
Title: Re: SFC Scannow
Post by: kdent on August 27, 2019, 01:35:33 PM
It had to be before I did not try to put the driver in today...
Title: Re: SFC Scannow
Post by: Boggin on August 27, 2019, 01:39:43 PM
I thought I'd ask as new drivers can sometimes cause problems.

How are you getting on with turning 3.5 off ?
Title: Re: SFC Scannow
Post by: kdent on August 27, 2019, 02:06:50 PM
I turn it off and when I turn it back on it downloaded some parts I needed,but no help
Title: Re: SFC Scannow
Post by: Boggin on August 27, 2019, 02:09:38 PM
Does Event Viewer record anything for what you have just tried ?

Reliability history will tell you what it has just downloaded.
Title: Re: SFC Scannow
Post by: kdent on August 27, 2019, 02:46:10 PM
not munch but here it is
Title: Re: SFC Scannow
Post by: Boggin on August 27, 2019, 02:59:13 PM
Was that in Reliability history ?

What does Event Viewer record ?

When Event Viewer opens, ensure Event Viewer (Local) is highlighted in the left pane - if it isn't then just click on it.

When it has read the data, click on Error and then on View All Instances of This Event in the lower right pane and look for date and time stamped errors for when you had the problems.

If there are any, clicking on any will give a few more details in the lower pane.

If you want to copy any into the reply box, after clicking one, click on Copy/Copy details as text in the lower right pane - right click in the reply box and select Paste.

I'll be going to bed shortly as it's getting on for 11:00pm here in the UK and I'm feeling tired.
Title: Re: SFC Scannow
Post by: kdent on August 27, 2019, 03:12:31 PM
Here are two more they are about my net framework reset tool see you soon thanks for the help
Title: Re: SFC Scannow
Post by: kdent on August 27, 2019, 04:24:27 PM
When I first ran the Net FixRepair tool it put an fold on my desk top called FixDot Net it is extract it will not open ???? It has many files in it will not copy
Title: Re: SFC Scannow
Post by: Boggin on August 28, 2019, 01:07:40 AM
Can you go into Update & Security to check the update history to see if there are any failed updates.

The following article is a bit lengthy because it also covers earlier versions of Windows, but it may have steps to resolve your problem with dotnet.

http://www.ctimls.com/Support/KB/Error%20Fixes/Fix_DotNet_Framework.htm
Title: Re: SFC Scannow
Post by: kdent on August 28, 2019, 06:29:49 AM
Boy o Boy you are the man for information!!!! I will get on that see what comes up and you did see when I ran that automated repair it left an folder on my desktop it is called Fix DotNet 2   again thanks which one or the one you thing I should try first???  Should I run your program to repair it???
Title: Re: SFC Scannow
Post by: Boggin on August 28, 2019, 09:40:33 AM
I'm not sure the repair program can do anything for .NET Framework - Shane has previously advised uninstalling all of .NET Framework and then reinstalling but you can't do that with Win 10 as they are all built in.

I'd try the article.
Title: Re: SFC Scannow
Post by: kdent on August 28, 2019, 10:03:09 AM
Got net frame work 1.1 and a update to go in but no help,also I was looking on your forms page under Net Framewoks Errors in Windows 10 vs 1903??? On that page you sent to me is really good for every thing but Windows 10  most of the links do not work or are empty....But it was worth the try I think I'am going have to re install????
Title: Re: SFC Scannow
Post by: Boggin on August 28, 2019, 12:30:50 PM
Sorry that the article didn't work out, but think the reinstall now would be the best option.

Are you going to perform a Reset that keeps your personal stuff ?
Title: Re: SFC Scannow
Post by: kdent on August 28, 2019, 12:33:45 PM
Ya guy I think we have fought this about hard we can it just isn't going to get well doing it this way I'am going to keep my stuff but I'am going to back it up anyway.Thanks for all your help
Title: Re: SFC Scannow
Post by: Boggin on August 28, 2019, 12:37:16 PM
What will you do about FSX - if it uses .NET Framework it should install it or check that it's there.
Title: Re: SFC Scannow
Post by: kdent on August 28, 2019, 12:40:22 PM
Yes I know I will just have to put it back in but first I going to go fly for a few days thanks for asking it took two days to get everything back in it and I just got it in...
Title: Re: SFC Scannow
Post by: Boggin on August 28, 2019, 12:44:15 PM
Good Luck :)
Title: Re: SFC Scannow
Post by: kdent on August 28, 2019, 08:42:29 PM
Can not believe this crap just got windows 10 in put in a few things keep seeing errors but they would go away before i could get any details.Ran a SFC Sannow and it fail!!!!!! Should I do another in stall ??? Also I have an media thump drive should I boot up from that or just go thur the recovery page???  Hell bells man I have the same problem I had before I put it back in can you Help?????? Sorry guy I got it I will go at download it off of my thumb drive
Title: Re: SFC Scannow
Post by: Boggin on August 29, 2019, 12:51:51 AM
What sort of things have you put in as they may be the cause of the corruption.

If you are going to reinstall, then run a sfc /scannow after each of what you put back in to see if either are the cause of the corruption.

Title: Re: SFC Scannow
Post by: kdent on August 29, 2019, 05:52:56 AM
I had ani malware put in it is ok the problem I'am having is it will not boot up in F12 or F2  don,t know what to do!!! Can you give me an idea???  I got it to run and install thanks
Title: Re: SFC Scannow
Post by: Boggin on August 29, 2019, 08:07:55 AM
I wonder if a cold boot might sort it.

Remove all power sources then hold the power button in for ~30secs then reconnect and try F2 or F12.

Have you removed the thumb drive before trying to access F2 or F12 ?

Does sfc /scannow come back clean now ?
Title: Re: SFC Scannow
Post by: kdent on August 29, 2019, 09:07:38 AM
The thing did not pass the sfc scan found some unable to fix I will send you CBS log it is a long one may be you can find it wants wrong,the only thing I have put in is my printer ,google internet downloaader,adobe PDF reader and I have updated it  I ran a DISM it change some things now waiting on windows get ready it has been at least 45 mins.   Just ran other scan it fail   ran my thump drive again but repair coputor then ran an BCDEDIT program it just pulled up a screen ?? Going to run another later    HELP!!!!!!  When I ran the BCDEDIT it never ask about what drive  ??
Title: Re: SFC Scannow
Post by: Boggin on August 29, 2019, 03:26:10 PM
The files it can't repair all seem to relate to Windows Defender although I don't know what it means by being unable to find those other files.

See if performing a cold boot as I've described will clear that bcdedit and then if you are able to boot up with the thumb drive to perform another reinstall, run another sfc /scannow before you install anything else.

If that still reports unable to repair some files, then copy & paste this cmd to the cmd prompt -

findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log > %userprofile%\Desktop\sfcdetails.txt

This will put an icon onto the desktop which when double clicked on will display the CBS log in an abbreviated form with what it can and cannot repair.

You can right click on the icon and zip it up to attach to your post.

I assume you are now able to access F2 and F12 ?

Title: Re: SFC Scannow
Post by: kdent on August 29, 2019, 05:04:08 PM
going to run a sfc scan but in my device screen it says I need a driver for my Serial ATA Controller I went to Dell they ran a scan and said everything ok   ?? Do you want to run that scan thur windows or safe mode with your program?? It fail here is the page off of desk top
Title: Re: SFC Scannow
Post by: kdent on August 29, 2019, 05:25:01 PM
Sorry her it is   I will go ahead an reinstall from thump drive  some them I just found and no idea how but in my C drive I have a file mark windows another one says windows 000 an another that's mark windows 001 ??? still want reinstall off of thump drive ????  I could not get it to boot up on my thump drive went back in and recovered it an right now it pass the SFC Scannow !!!! I'am leaving alone till you tell me want to do .,talk soon
Title: Re: SFC Scannow
Post by: Boggin on August 30, 2019, 01:19:18 AM
While I've come across a Windows.old folder after a repair install, I've never seen those .00/.01 folders.

From a Google I found this answer from a MS tech on another forum, so it looks like you can delete those.

"The found.00% folders contain recovered clusters by Scandisk or Chkdsk in the event of a corruption in the filesystem, you can view their contents if there is any data that is still recoverable, otherwise if access permits it, you may delete them"

Did you try the cold boot to see if it resolved the F2 or F12 problem ?

I wonder if turning off fast start up may allow you to get into F2 and F12.

You haven't said if you are using a laptop or a desktop machine.

Go Start - type powercfg.cpl and press enter when it comes up.

With a desktop machine you would click on Choose what the power buttons do but on a laptop it's Choose what closing the lid does.

Click on Change settings that are currently unavailable which will activate the boxes below for fast startup and hibernate to uncheck.

Click on Save and then shutdown and try F2 or F12 again.

As you reinstall each program, run another sfc /scannow to see if any produce those errors that sfc /scannow is popping up with.

Which antivirus program are you using because any 3rd party AV program should disable Windows Defender.

I've recently changed from Norton Security to Kaspersky Total Security and subsequent sfc /scannows have come back clean except for on one machine.
Title: Re: SFC Scannow
Post by: kdent on August 30, 2019, 05:25:17 AM
Ran that came back balanced power setting everything seams ok but still can not find a driver for Serial ATA Controller?? I have been to Dell the scan it said it find but back in my device manage it still needs a driver???  I just put in your program it ask if I wanted to up date I say yes it came back can not find files update to a newer version ???  Should I stop or go ahead??
Title: Re: SFC Scannow
Post by: Boggin on August 30, 2019, 05:44:27 AM
I recently cam across this driver updater program which found a number of drivers me for an old Win 7 laptop, although I don't normally recommend these sort of programs.

Anyway, give it a go - it's free - https://www.drvhub.net/

Did turning off fast startup resolve the F2 and F12 problem @
Title: Re: SFC Scannow
Post by: kdent on August 30, 2019, 06:26:30 AM
I ran that program it found a lot of missing drivers and when it got done,blue screen says “pc ran into a problem we collecting some error info we will restart got you that’s has been 20 mins.  Showing 0 complete yes F12 is working.Can I go ahead an restart it
Title: Re: SFC Scannow
Post by: Boggin on August 30, 2019, 06:40:45 AM
Oh - it sounds like it's downloaded a wrong driver.

This is one of the reasons why I don't usually recommend these type of programs, but it worked well for my Win 7 machine.

My Win 7 laptop recently had the motherboard replaced and it was slightly different to the original, but one of the drivers was for a SATA Controller and it had managed to dig out a wireless driver update that I had been unable to source myself.

Let me know how that BSOD progresses.

I'm not sure if it would be safe to shut it down then boot up with the thumb drive to use your restore points.
Title: Re: SFC Scannow
Post by: kdent on August 30, 2019, 07:05:54 AM
I don’t know what’s wrong but it seems to be locked up it has been well over an hour..?? It still showing 0 completed?? Tell me what to do sorry don’t known about
Title: Re: SFC Scannow
Post by: Boggin on August 30, 2019, 07:08:53 AM
If this was mine then I would risk power shutting it down and booting up with the thumb drive to navigate to the advanced boot options to select System Restore.

That program will have created restore points you can try.
Title: Re: SFC Scannow
Post by: kdent on August 30, 2019, 07:11:45 AM
I don’t know about BSOD??An to shut it down I will have to pull the plug I try the power button no go do that or wait
Title: Re: SFC Scannow
Post by: Boggin on August 30, 2019, 07:17:32 AM
You could give it another hour but it could be a case of damned if you do and damned if you don't.

The choice is yours but for after waiting an hour, I'd be tempted to pull the plug but Windows is a funny system and it may take that long for it to sort it out, but if it's having trouble with a driver that has been installed then I doubt there's very little it can do to resolve the situation.
Title: Re: SFC Scannow
Post by: kdent on August 30, 2019, 07:26:33 AM
Ok guy that is what I do, I will give some more time,I will let you know what’s happens,Thanks
Title: Re: SFC Scannow
Post by: Boggin on August 30, 2019, 07:39:24 AM
Okay.
Title: Re: SFC Scannow
Post by: kdent on August 30, 2019, 08:47:27 AM
man oh man it booted just fine all on its no f 12,I going to run a sfc scan I checked and the driver we needed is fix.What about running that driver program again??
Title: Re: SFC Scannow
Post by: Boggin on August 30, 2019, 08:56:29 AM
Do you know which driver it was ?
Title: Re: SFC Scannow
Post by: Boggin on August 30, 2019, 09:04:37 AM
What told you that your SATA Controller driver needed updating ?

Does your computer have Dell Driver Diagnostics installed ?

You could try updating it in Device Manager by right clicking on it and selecting Update Software - Search online...
Title: Re: SFC Scannow
Post by: kdent on August 30, 2019, 09:28:02 AM
Did that could not find it on the web yes I have that in it said every thing is ok  the device manager open it their it is big old yellow flag on it,but right now it is fix
Title: Re: SFC Scannow
Post by: Boggin on August 30, 2019, 09:35:08 AM
Well that sounds like a result.

Did you use you restore points to get back in after the BSOD ?
Title: Re: SFC Scannow
Post by: kdent on August 30, 2019, 09:38:38 AM
First I did use the power button it shut down I unplug it hale down power button for 1 min . plug it back in and away it booted up just fine.
Title: Re: SFC Scannow
Post by: Boggin on August 30, 2019, 09:43:09 AM
That's great news.

That means that Reliability history will have recorded which drivers were downloaded and installed.
Title: Re: SFC Scannow
Post by: kdent on August 30, 2019, 09:51:10 AM
here they are all of the other that I did not copy was installing drivers here are the errors   also it installed 27 drivers the one that was missing Silicon Iamge Version 1.0.15.6
Title: Re: SFC Scannow
Post by: Boggin on August 30, 2019, 10:06:11 AM
I haven't been able to find anything constructive on that except a number of people have reported that in Reliability history after monthly updates but without any adverse effect.

To see if anything else was responsible for the BSOD, download Blue Screen View which can read your mini dump files and ID the driver concerned.

Use the second download link at the bottom of this article - https://www.nirsoft.net/utils/blue_screen_view.html
Title: Re: SFC Scannow
Post by: kdent on August 30, 2019, 10:20:11 AM
Sorry guy it found nothing ??
Title: Re: SFC Scannow
Post by: Boggin on August 30, 2019, 10:21:24 AM
Perhaps it was just that then.

Are you all fixed up now ?
Title: Re: SFC Scannow
Post by: kdent on August 30, 2019, 10:23:09 AM
I guess it did not pass this last scan that I did???
Title: Re: SFC Scannow
Post by: Boggin on August 30, 2019, 10:24:44 AM
Is that a sfc /scannow ?

Which antivirus program do you use ?
Title: Re: SFC Scannow
Post by: kdent on August 30, 2019, 10:29:39 AM
yes I have not put anything put yours,Google,DriverHub thats it
Title: Re: SFC Scannow
Post by: Boggin on August 30, 2019, 10:32:15 AM
Did you have an antivirus program installed when sfc /scannow reported problems and when did you last run a sfc /scannow ?
Title: Re: SFC Scannow
Post by: kdent on August 30, 2019, 10:33:02 AM
no
Title: Re: SFC Scannow
Post by: Boggin on August 30, 2019, 10:37:23 AM
I was just trying to figure out why it was snagging Windows Defender files.

Can you run another sfc /scannow ?

I'll be shoving off in about 15mins to sort out my evening meal and then I'll be watching the telly for a couple of hours, providing I don't doze off - I'm of that age :)
Title: Re: SFC Scannow
Post by: kdent on August 30, 2019, 10:42:51 AM
man it fail big time it cane up with all kinds of stuff saying it can not be repair!!! re install ??
Title: Re: SFC Scannow
Post by: Boggin on August 30, 2019, 10:49:36 AM
Can you copy & paste this cmd to the cmd prompt and then attach what the CBS icon log reports to your post.

I'll have to go shortly but will have a look at it later, but in the meantime, open a Command Prompt (Admin) and enter -

dism /online/cleanup-image /restorehealth and then see what a sfc /scannow reports.

I don't understand why you are getting this corruption after a clean install.
Title: Re: SFC Scannow
Post by: kdent on August 30, 2019, 10:51:51 AM
Yes I will try like I said it is very long  sorry guy it would not run that program it option unknow?? here comes the log
Title: Re: SFC Scannow
Post by: Boggin on August 30, 2019, 10:57:43 AM
That's strange - it normally executes as I have that icon saved on my desktop.

I'll try it later to see if 1903 is the cause.

Can you attach the full log then - I'm off now.
Title: Re: SFC Scannow
Post by: kdent on August 30, 2019, 11:03:22 AM
here it is thanks talk soon
Title: Re: SFC Scannow
Post by: Boggin on August 30, 2019, 03:28:45 PM
It took me ages to work my way through that.

Have you downloaded all of the Windows Updates since the reinstall ?

Mine is fully up to date and shows as 1903 (OS Build 18362.295)

You can find what you have by going Start - type winver and press enter when it comes up.
Title: Re: SFC Scannow
Post by: kdent on August 30, 2019, 03:50:55 PM
I guess I'am one up on you I have 18362.329 I ran that driver program it put in 13 more drivers.Reboot did make it got it up ran up dates.When it got done I shut it down for about 2 hours when I booted pack up it took 2 hours or longer,it boot up ok I'am going to run a sfc scan I will let you know.
Title: Re: SFC Scannow
Post by: kdent on August 30, 2019, 04:12:53 PM
Just ran sfc scannow it fail  I have save the last two scans here they are mam I don't know about you but this getting to the sucking stage??
Title: Re: SFC Scannow
Post by: kdent on August 30, 2019, 06:33:52 PM
Sorry man this is getting to munch I was putting in my printer lookup and the blue screen!!! so I'am going to try to get it boot up off of my thump drive if not I will go thur windows and reset back new install.Thanks for all of you time Well that did not work at all no boot up went reset in windows it took every thing put windows in got the part where name English click next no keyboard no mouse!,!Sorry can believe this that is all it will do turn it off it reboots up this same page.I guess go get me a new hard drive and put it in??? About ready to take a club to it!!
Title: Re: SFC Scannow
Post by: Boggin on August 31, 2019, 12:23:25 AM
I must admit that it looks like your HDD to me but you said the chkdsk didn't show any KBs in bad sectors.

If you are able to, perform a chkdsk /r which will move data from any bad sectors it finds and will block those sectors from being written.

You didn't answer if you had downloaded and installed all of the Windows Updates since reinstalling.
Title: Re: SFC Scannow
Post by: kdent on August 31, 2019, 05:24:11 AM
I can’t do any thing it is frozen on the page and no keyboard or mouse??
Title: Re: SFC Scannow
Post by: Boggin on August 31, 2019, 07:44:47 AM
Can you power shut it down to perform a cold boot ?

You may need to pull the plug again and then hold the power button in for ~30secs and then see what you have.

How old is the machine ?
Title: Re: SFC Scannow
Post by: kdent on August 31, 2019, 08:35:39 AM
Did that no change my unit is 8 years old and there is nothing wrong with it. Thanks for advice but I’am taking it guy to fix it
Title: Re: SFC Scannow
Post by: Boggin on August 31, 2019, 08:50:38 AM
That was going to be my next to take in to a reputable repair shop.

I think you have a hardware problem on there which could be your motherboard.
Title: Re: SFC Scannow
Post by: kdent on September 02, 2019, 12:10:59 PM
I. Can’t believe this got my machine back 1st thing I did was go to device manager and there it was big old yellow flag on my serial ATA Contoller.So went to the store and they told me I did need that working to fly FSX??Got home but it first 2 disk went great number3 not so well got error on .It reboot got the blue screen.Got re install again.Any idea where I can get that driver,the program that you suggested I think has a lot of malware because my malbwarebyes,and I have used them before an had a lot of problems.Thanks for any hep.....Scott
Title: Re: SFC Scannow
Post by: Boggin on September 02, 2019, 01:45:39 PM
Just how much did that repair shop check as I don't think that would be why you kept getting sfc /scannow finding corruption after a clean install.

Did you tell them that ?

Is it the SATA Controller driver you need ?

I would contact your computer support for that driver.

Alternatively you could try https://www.driverscape.com/ and while I've never used this site, I did put my make & model of laptop in and while it listed the wrong graphics driver, it did list a SATA Controller driver, but I'd create a system image and the means to recover from it before installing it.
Title: Re: SFC Scannow
Post by: kdent on September 02, 2019, 03:45:31 PM
I just ran and SFC scan it fail I going do this one more time after that I'am done,I try that site and my malware had fith over it it said that I needed 27 need to replace?? Plus they want $30.00 to fix it for you    Just got re installed ran sfc scan it pass still missing that driver
Title: Re: SFC Scannow
Post by: Boggin on September 03, 2019, 01:35:00 AM
Sorry, I wasn't aware it was a paid for program.

If you can't get that driver from your computer support site then you could try this free driver update program - https://slimware.com/driverupdate/1?utm_source=google&utm_medium=cpc&utm_campaign=DU_SR_ENG_Generic_Revised_SW2xdm866&p2=^SW2^xdm866&tid3=RSA&gclid=EAIaIQobChMIu4bg-5205AIVg7TtCh3sGwEMEAAYASAAEgLOGPD_BwE

I used this years ago but stopped when it said it had found an updated driver for my wireless but was just installing one for the same date I already had.

You don't have to install every updated driver it finds but create restore points before any updates.
Title: Re: SFC Scannow
Post by: kdent on September 03, 2019, 06:10:26 AM
sorry guy I took out my malware it only found two drivers they both for my mouse!!Hey I have one I paid money for found 27 drivers to replace so I did and ran a sfc scan it pass but the still have found the one I need!!
Title: Re: SFC Scannow
Post by: Boggin on September 03, 2019, 06:43:58 AM
Did it not show which drivers it found before you had to pay ?

Let's see if reinstalling it from the store will resolve.

Go into Device Manager and expand the ATA Controllers and select Update Software - Browse my computer - Let me pick - and check to see which drivers are there.

On my AMD based laptop, I have one for an AMD SATA Controller and one for a standard AHCI controller.

The AMD one is the one that is installed.

I don't know why you are still getting a yellow alert on that but in Device Manager click on View/Show hidden devices to see if you have any other yellow alerts.
Title: Re: SFC Scannow
Post by: kdent on September 03, 2019, 09:16:03 AM
Hey guy this gal on Driver update got that son of gun it took about 30 min.but she was real good they even call me on the phone the BEST SERVICE  an it cost me $6.58 or some like that just great,thanks again for all of your help.Scott
Title: Re: SFC Scannow
Post by: Boggin on September 03, 2019, 09:20:55 AM
Is that the driver update program that your AV kicked out and how did you come to contact them ?

Great news though :)
Title: Re: SFC Scannow
Post by: kdent on September 03, 2019, 09:27:43 AM
Now first took out Malbytes it said no go I think I google it best driver finders but really need to be careful Driver update is the name see you soon
Title: Re: SFC Scannow
Post by: Boggin on September 03, 2019, 09:30:23 AM
Is that the first driver update program I'd pointed you to ?
Title: Re: SFC Scannow
Post by: kdent on September 03, 2019, 09:56:39 AM
Not for sure, you told me about the microsoft one..
Title: Re: SFC Scannow
Post by: Boggin on September 03, 2019, 10:01:05 AM
Can't find it on Google - I'd have to trawl through your thread - no matter.

Anyway, I'm off now and glad that you finally got sorted.
Title: Re: SFC Scannow
Post by: kdent on September 03, 2019, 10:39:17 AM
here it is now like I said it does cost $6.00
Title: Re: SFC Scannow
Post by: kdent on September 03, 2019, 11:28:15 AM
Well I guess Counted my chickens to fast Loaded FSX in it said re boot it came blue screen saying “stop code:'incaccessible boot device.  Any ideas I did run a sfc scan it pass after the driver was in put in.
Title: Re: SFC Scannow
Post by: kdent on September 03, 2019, 11:56:47 AM
I don't know if the last post went of not It re booged back to blue screen it goes go diagnosis page then goes to reset or advance  what do you want me to do???
Title: Re: SFC Scannow
Post by: kdent on September 03, 2019, 12:53:43 PM
got it boot up!! I think it backup reset desktop is different and that darn driver is again is missing but I watch and what drive she use...
Title: Re: SFC Scannow
Post by: kdent on September 03, 2019, 02:36:32 PM
I got it going again I thinking about going a  different way FSX vs FSX Steam I will tell you the driver she used their it is that is the driver she used
Title: Re: SFC Scannow
Post by: Boggin on September 04, 2019, 01:43:57 AM
Before you reinstall FSX can you put the machine into a clean boot mode by disabling all items under Start-up in Task Manager then go Start - type msconfig and press enter when it comes up.

Under Services check the box to Hide all Microsoft services - Disable all - Apply - OK then reboot.

This will eliminate any 3rd party program or non MS service as a possible conflict with FSX.
Title: Re: SFC Scannow
Post by: kdent on September 04, 2019, 07:51:01 AM
Sorry guy I have FSX Stream in an I flew for 2 hours last night an love every minute of it can’t help with doing that right now.
Title: Re: SFC Scannow
Post by: Boggin on September 04, 2019, 08:17:24 AM
That's okay - if it's working fine then just leave it.

What's the difference between just FSX and FSX Stream ?
Title: Re: SFC Scannow
Post by: kdent on September 04, 2019, 08:20:27 AM
Stream uses the web  to fly the other uses your computer....
Title: Re: SFC Scannow
Post by: Boggin on September 04, 2019, 08:22:07 AM
Whatever will they think of next :)