Tweaking.com Support Forums

Main Forum => Tweaking.com Support & Help => Topic started by: softwarecrevillente on August 28, 2019, 12:58:30 AM

Title: Key is banned either because of a refund or abuse
Post by: softwarecrevillente on August 28, 2019, 12:58:30 AM
Hi, I bought a license for your product on 12/19/2017 and now I get this message when I try to activate.

Your KeyCode(s):

Tweaking.com - Windows Repair Pro (For: FRANCISCO JAVIER ALEMA� BAEZA)
------------------------------------------------------------
Registration ID: FRANCISCO JAVIER ALEMA� BAEZA (This can be anything you like)
Registration Key/Code: Key is banned either because of a refund or abuse.
------------------------------------------------------------

Only this code has been used in our company and has never been shared.

What's going on?
Title: Re: Key is banned either because of a refund or abuse
Post by: Boggin on August 28, 2019, 01:17:41 AM
I'll pass this onto jpm who will look into it for you.
Title: Re: Key is banned either because of a refund or abuse
Post by: softwarecrevillente on September 16, 2019, 06:52:44 AM
I am still waiting for an answer
Title: Re: Key is banned either because of a refund or abuse
Post by: Boggin on September 16, 2019, 02:32:56 PM
So am I - I'll pass it on to Shane.
Title: Re: Key is banned either because of a refund or abuse
Post by: Boggin on September 18, 2019, 03:24:43 PM
I've had a reply from Shane.

He has checked and that you had bought the yearly tech licence but hadn't renewed it when it had expired.