Tweaking.com Support Forums
Main Forum => Tweaking.com Support & Help => Topic started by: rayburke30 on October 25, 2019, 09:06:44 pm
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:sarcastic:
Tweaking.com Forums-Windows repair
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I recently downloaded Windows repair tool
for Tweaking.com and installed on my dual-boot
system Kubuntu 14.04/Win7Ultimate, but when
installed on the Win7 Ultimate and tried
to boot into Safe mode to run anything, it failed
to boot back to Safe Mode, so what would be
the problem(doesn't like dual boot systems?
Ray
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This was resolved in WR v4.5.5 but go Start - type services.msc and press enter when it comes up.
Scroll down to Credentials Manager and check its status.
It can be Manual or Automatic but should be showing as Started.
If it isn't then click on it then on Start/Restart in the left pane.
If that doesn't get you out of Safe Mode then run a Command Prompt as an admin by going Start - type cmd then right click on cmd and select Run as administrator
Type bcdedit and press enter.
Check to see to see what the Identifier is under Windows Boot Loader - it can either be current or default then enter this cmd - I'm using current in my example.
bcdedit /deletevalue {current} safeboot
Press enter then enter exit to close the cmd window and restart.
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:cheesy:
Tom,
I used the current tweaking.com/window repair 4.6!
Next time I boot up my dual-boot in Win7 I will give it a go,
but I restored back prior to installing it, so will have to
.exe it again, and then try what you said and let you know how it went OK?
Ray
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I used the program to boot into Safe Mode on my Win 10 and it restarted back to normal mode okay.
I haven't tried it on my Win 7 machine yet as that has just been recently factory reset and I haven't reinstalled any programs yet.
I've mentioned it to Shane in an email though.
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I've tried this on my Win 7 machine and it rebooted back to normal mode okay, so not sure what is happening with yours.
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:artist:
Tom,
I sent this yesterday- (also are you using dual-boot, as I have Kubuntu 14.94/Win7)
Scroll down to Credentials Manager and check its status.
It can be Manual or Automatic but should be showing as Started. (already manual-local system)
If it isn't then click on it then on Start/Restart in the left pane.
If that doesn't get you out of Safe Mode then run a Command Prompt as an admin by going Start - type cmd then right click on cmd and select Run as administrator
Type bcdedit and press enter.
Check to see to see what the Identifier is under Windows Boot Loader - it can either be current or default then enter this cmd - I'm using current in my example.
bcdedit /deletevalue {current} safeboot -(not sure what you mean (current) as can't find "bcdedit" and attached is copy of "system msconfig 27-10-2019" as can't tick safe boot?
Press enter then enter exit to close the cmd window and restart.
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This is what I get when I enter bcdedit in my Win 7 x64 Home Premium -
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>bcdedit
Windows Boot Manager
--------------------
identifier {bootmgr}
device partition=\Device\HarddiskVolume1
description Windows Boot Manager
locale en-US
inherit {globalsettings}
default {current}
resumeobject {0c45bb05-9d51-11de-adee-00235af6ca1e}
displayorder {current}
toolsdisplayorder {memdiag}
timeout 30
Windows Boot Loader
-------------------
identifier {current}
device partition=C:
path \Windows\system32\winload.exe
description Windows 7
locale en-US
inherit {bootloadersettings}
recoverysequence {0c45bb07-9d51-11de-adee-00235af6ca1e}
recoveryenabled Yes
osdevice partition=C:
systemroot \Windows
resumeobject {0c45bb05-9d51-11de-adee-00235af6ca1e}
nx OptIn
C:\Windows\system32>
Can you perform a sfc /scannow to see what it reports ?
I don't dual boot.
I have two Win 10 upgraded laptops and an older one on Win 7.
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:artist:
Tom,
I thought that you did dual-boot, as this may be the problem?
When I am next into Win7 I will run sfc /scannow to see what it shows, and make
a copy and send to you, so we can establish what is happening OK
Ray
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I was wondering if it could have been because you are dual booting but as you were in Win 7 then that is what should have been rebooted to normal mode.
When you do go back into Win 7 and then Safe Mode through the repair program, check the status of the Credentials Manager before rebooting back to normal mode.
I have some concerns as to why you got that error for bcdedit.
As you have Win 7 Ultimate, do you have an install disk and product key and if so, does it include SP1 ?
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:artist:
Tom 29/10/2019,
Did sfc /scannow in Win7 found no errors then bcdedit but again couldn't find see attachment "scannow-cmd 29/10/2019.bvmp"
ray
PS Win7 Ultimate has SP1
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It may be worth performing a repair install as you have an install disk and product key.
This won't affect your personal stuff or installed programs.
To perform this, go Start - Computer - insert the install disk and when Autoplay starts, click on Setup.exe which will start the process.
At some point during the process you will be prompted to enter the product key.
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I forgot to add that prior to performing the repair install, it's advised that you back up the drivers folders onto something like an USB.
The drivers folders can be found in C:\Windows\System32 where you can drag & drop them back into System32 after the install if required.
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:artist:
Tom 29/10/2019,
Only problem with win install is that you loose all your updates(KB's), have I have gone
thru this procedure years ago and I had to re-install the KB's?
The pressing of the F8 key when its rebooting works(only after several attempts at it),
So what if I install the tweaking.com window repair while in safe mode then doing all
the start up program features, then seeing if when re-booting it goes back in to
safe mode?
Ray
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It's true that you have to reinstall all of the updates again and ensure that get KB4490628 and KB4474419 installed as they deal with the change of SHA 1 to SHA 2.
I recently factory reset my Win 7 machine and had problems with the updates until I found a download to manually download/install the first of those KBs - I'd already got the second of those through Windows Update but the error code of 80092004 pointed to a SHA problem and to ensure both of those KBs were installed.
You could do as you suggest in booting into Safe Mode first, but that may not tell you if the program is starting the Credentials Manager service.
I always create a system image as well before I test run new versions of the repair program should things go awry as I don't trust restore points.
The repair program may fix whatever is wrong with your system, but the bcd not being found and occasional problems with F8 could be related and as a sfc /scannow came back clean, then I would favour a repair install.
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:omg:
TOM 30/10/2019,
t's true that you have to reinstall all of the updates again and ensure that get KB4490628 and KB4474419 installed as they deal with the change of SHA 1 to SHA 2. ( neither of these are installed on my win7 and what is SHA 1 to SHA 2)
I recently factory reset my Win 7 machine and had problems with the updates until I found a download to manually download/install the first of those KBs - I'd already got the second of those through Windows Update but the error code of 80092004 pointed to a SHA problem and to ensure both of those KBs were installed.
You could do as you suggest in booting into Safe Mode first, but that may not tell you if the program is starting the Credentials Manager service.
(I did the install of w.r 4.6 in safe mode, but still won't boot back into safe mode, so I restored back prior to of the install)
I always create a system image as well before I test run new versions of the repair program should things go awry as I don't trust restore points.
The repair program may fix whatever is wrong with your system, but the bcd not being found and occasional problems with F8 could be related and as a sfc /scannow came back clean, then I would favour a repair install.
Ray,
PS I see when I go to Microsoft download centre the following-
https://windowsreport.com/Windows Report › kb4474419-kb4490628-kb4484071
Download Windows 7 KB4474419, KB4490628, and ...
Mar 14, 2019 - If you want to receive future security patches on your Windows 7 machines, you really need to install KB4474419, KB4490628, and KB4484071 ...
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That Windows Report link doesn't give me anything.
This article is more informative - https://support.microsoft.com/en-gb/help/4472027/2019-sha-2-code-signing-support-requirement-for-windows-and-wsus
As you can see from this article that if those updates aren't installed, a Win 7 machine will not get any updates after July 2019.
While minor updates succeeded for me, the Cumulative ones would always fail until I downloaded and installed KB4490628.
When you were in Safe Mode did you check the status of the Credentials Manager service ?
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:artist:
Tom,
No I didn't check, how do I do that checking in safe mode again in "cmd" window under administrator bcdedit?
Ray
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To check the status of the Credentials Manager service, go Start - type services.msc and press enter when it comes up.
If it isn't showing as Started, click on it then on Start or Restart in the left pane.
Once you have started it and you want to return to normal mode, click on File/Exit to close the Services window and reboot to see if that gets you normal mode.
If it doesn't then go Start - type bcdedit then under Windows Boot Loader check to see what it gives for the identifier and then use that in the cmd as I've previously described.
If it still gives that path not found error then do the bcdedit /deletevalue { } safeboot cmd using both current and default.
Enter exit after both current and default to close the cmd window then reboot to see if either gets you back to normal mode.
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:artist:
Tom 31/10/2019,
***************************************************
To check the status of the Credentials Manager service, go Start - type services.msc and press enter when it comes up.
If it isn't showing as Started, click on it then on Start or Restart in the left pane.
Once you have started it and you want to return to normal mode, click on File/Exit to close the Services window and reboot to see if that gets you normal mode.
If it doesn't then go Start - type bcdedit then under Windows Boot Loader check to see what it gives for the identifier and then use that in the cmd as I've previously described.
If it still gives that path not found error then do the bcdedit /deletevalue { } safeboot cmd using both current and default.(what do you mean current
and default? as asked before, does it mean between the { } put current and default eg. {current} and {default}?
Enter exit after both current and default to close the cmd window then reboot to see if either gets you back to normal mode.
**************************************************************************************************
Ray
PS to check both within Safe and Normal Mode?
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Yes, you enter either current or default within those brackets in the cmd and you would need to do this in Safe Mode to see that it works if with Credentials Manager started, does not get you back to normal mode.
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:artist:
Tom 1/11/2019,
OK thanks tom will attempt to try out next time in safe mode in Win7, do I have to install Windows repair?
Ray
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Yes, you will need to reinstall the repair program as the whole idea is to see if it starts the Credentials Manager service as it is designed to do so that on the restart, you are returned to normal mode.
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:artist:
Tom 1/11/2019 before I read last forum message- dated
(Posted by: Boggin
« on: Today at 02:43:39 PM »)
Done the above in Safe Mode in Win7 before install
of Windows Repair 4.6 and see the result with attachment
"crendials manager 1-11-2019".
So I tried while still in Safe Mode i9n cms window as admin
bcdedit /deletevalue {current} safeboot cmd but still
could not find bcdedit?.
I did notice that when loacted manually either in
normal/safe mode in c/windows/system32/bcdedit.exec was
there as a application 289kbs?
So will attempt to re-install Windows Repair 4.6 again , then check credentials manager
in safe mode?
Ray
PS forgot to mention that F8 when booting win7 will put into Safe Mode
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I've just checked the status of Credentials Manager on my Win 7 and it's showing as Started/Automatic.
Right click on yours and select Properties then use the dropdown to change its status to Automatic.
Click on Start/Apply/OK - File/Exit and reboot.
Install the repair program and use it to boot into Safe Mode with Networking where you should now find that a restart will return you to normal mode.
Even though you couldn't manually start Credentials Manager in that mode, Windows must be able to do something to return you to normal mode after the restart.
Shane had set the repair program to start the Credentials Manager service as in some versions of Windows that service is set to Manual and not started as it is in my Win 10.
I don't know why you are getting that error for bcdedit but tapping F8 while switching on will give you a number of options.
One of those options is for Repair your computer.
Click on that and navigate to the Recovery Environment (RE) to select Command Prompt and try bcdedit to see what it returns in that cmd prompt.
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:artist:
Tom 2/11/2019,
Below what you sent with response in Red-
I've just checked the status of Credentials Manager on my Win 7 and it's showing as Started/Automatic.
Right click on yours and select Properties then use the dropdown to change its status to Automatic.
Click on Start/Apply/OK - File/Exit and reboot.
(I done the above and the Credential Manager reset to Automatic?)
Install the repair program and use it to boot into Safe Mode with Networking where you should now find that a restart will return you to normal mode.
Even though you couldn't manually start Credentials Manager in that mode, Windows must be able to do something to return you to normal mode after the restart.
Shane had set the repair program to start the Credentials Manager service as in some versions of Windows that service is set to Manual and not started as it is in my Win 10.
I don't know why you are getting that error for bcdedit but tapping F8 while switching on will give you a number of options.
One of those options is for Repair your computer.
Click on that and navigate to the Recovery Environment (RE) to select Command Prompt and try bcdedit to see what it returns in that cmd prompt.
I then rebooted to normal mode and ran Windows Repair,
selected jump to Safe Mode/ but it failed to go there.
So rebooted selecting F8 key then select repair tab
and finally jump to the CMD prompt entered bcdedit-
"The boot configuration data store could not be opened
The system cannot find the file specified"
So with all this I decided to do a restore prior
to installing Windows Repair.
What suggestions if any do you have, and if can't find
any, looks like I wont use Windows repair, as I feel
cause I dual boot with Kubuntu 14.04/Win7, and this is why
it won't work?
Ray
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I'll ask Shane if the dual boot could cause a problem, but I'm sure other members who dual boot have also used the program okay.
In normal mode can you try the bcdedit cmd again and then go Start - type eventvwr and press enter when it comes up.
When Event Viewer has read the data, click on Error then on View All Instances of This Event in the lower right pane.
Look for date and timed stamped errors that coincide with your attempt at that cmd - clicking on any will give more info in the pane below.
If there are any can you let me know what they are.
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:artist:
Tom 3/11/2019,
Below what you sent with response in Red
I'll ask Shane if the dual boot could cause a problem,
but I'm sure other members who dual boot have also
used the program okay.
In normal mode can you try the bcdedit CMD again and then go Start - type eventvwr and press enter when it comes up.
(done this in normal mode about 7.50am 3/11/2019)
When Event Viewer has read the data, click on Error then on View All Instances of This Event in the lower right pane.
(I can't find read the data tab see attached "event viewer (local)3-11-2019)
Look for date and timed stamped errors that coincide with your attempt
at that CMD
- clicking on any will give more info in the pane below.
If there are any can you let me know what they are
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The wording is a bit different in yours but click on View events in this log in the lower right pane and then you will be able to view the date and time stamped errors.
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:wink:
Tom 4/11/2019,
OK will attempt to do so and let you know of results?
Ray
PS your replied-
« on: Today at 01:58:35 AM »
The wording is a bit different in yours but click on View events in this log in the lower right pane and then you will be able to view the date and time stamped errors. (I think I did it the right way see attached "Event Viewer 4-11-2019")
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Given what that reports, for me, suggests you will need to perform a repair install and ensure you get KB4490628 and KB4474419 so that updates will continue after July 2019.
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:artist:
Tom 4/11/2019,
OK thanks I have to seriously think about?
Ray
PS I decided to install on me laptop which has Win 7 pro, and it works!
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By that do I take it that the repair program will now boot you into Safe Mode with Networking and the bcdedit cmd produces the same output as it does on my machines ?
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:artist:
Tom 5/11/2019,
I meant that although, I can't get it to run properly on my desktop Win7 ultimate dual-boot with Kubuntu 14.04,
without probably doing a complete repair, I decided to install onto my laptop that has single boot to Win7 pro
and it works fine to Safe Mode on on the laptop ?
Ray
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That would definitely tend to point to the dual boot being the cause.
Do you select which system you boot from via msconfig/Boot ?
Does the bcdedit cmd work on that laptop ?
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:sleep:
Tom 6/11/2019,
you wrote and response in Red-
Posted by: Boggin
« on: November 04, 2019, 03:13:31 PM »
That would definitely tend to point to the dual boot being the cause.
Do you select which system you boot from via msconfig/Boot ? (No opensouce Grub 1.94 see attached "grub 1.98")
Does the bcdedit cmd work on that laptop ? (yes see attached "CMD-bcdedit" for laptop)
is this helpful?
Ray
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So do you also have XP installed as well ?
Are you able to boot into Windows without going through Grub ?
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:artist:
Tom 7/11/2019,
Posted by: Boggin
« on: Today at 12:25:57 AM »
Insert Quote
So do you also have XP installed as well ? (yes, when I connect thew sata cable to XP Pro and disconnect to Win7)
Are you able to boot into Windows without going through Grub ? (yes when I do the above, and also disconnect K14.04, but
being connected to either XP Pro or Win7)
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Have you tried the repair program when you connect to Windows that way ?
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:artist:
Tom 8/11/2019,
Posted by: Boggin
« on: Today at 12:47:17 AM »
Have you tried the repair program when you connect to Windows that way ?(No,but if its done that way I loose my dual boot, so whats the use of
having it, who wants to keep changing sata cables, what about copying the bcdedit.exe file from my Win7 pro Laptop to my desktop Win7 alt?)
Ray
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You need to confirm if things work as they should when just booted into Windows.
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:artist:
Tom 9/11/2019,
What about installing Windows repair on my desktop Win7 Ult in normal mode and because when
I click the tab under windows repair to jump to safe mode(that doesn't work), but when I do a restart
I use the F8 key that jumps to Safe Mode(it works like I said before), and then do the repairs in
Safe mode, by checking the repairs tab and see if one repair is to fix Safe Mode?
What your think?
Ray
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Yes, there is a repair for Safe Mode, although I don't know what it does.
If it doesn't resolve then you will have to just boot up into Windows and see if the repair program will work as it's supposed to in just that mode.
Going back to what you said about not being able to select Safe Mode in msconfig, is Windows 7 highlighted or does the Safe Mode box become active when you click on Windows 7 ?
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:artist:
Tom 10/11/2019,
Posted by: Boggin
« on: Today at 05:21:19 AM »
Yes, there is a repair for Safe Mode, although I don't know what it does.
If it doesn't resolve then you will have to just boot up into Windows and see if the repair program will work as it's supposed to in just that mode.
Going back to what you said about not being able to select Safe Mode in msconfig, is Windows 7 highlighted or does the Safe Mode box become active when you click on Windows 7 ?(in Win7 safe/normal mode the msconfig window is greyed out, cannot enter anything)
( Also. I mean when I boot up for Win7 I always get the Grub 1.99 screen, where I select the O/S-Win7, I click on to then
immediately press the F8 screen and it comes up with Win7 Safe Mode , so maybe this is a way around it?)
Ray
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When the program prompts you to reboot after the repairs, I assume you will decline that and use Windows own Restart to get you back to normal mode ?
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:thinking:
Tom 11/11/2019,
Posted by: Boggin
« on: Today at 01:23:05 AM »
When the program prompts you to reboot after the repairs, I assume you will decline that and use Windows own Restart to get you back to normal mode ?(thats what I think I should do, but what you think?)
Ray
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It's what I would do to ensure the machine booted back to normal mode.
As it can't now boot you into Safe Mode either, I would create a system image onto external media before running the repairs.
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:wink:
Tom 12/11/2019,
Posted by: Boggin
« on: Today at 12:46:00 AM »
It's what I would do to ensure the machine booted back to normal mode.(OK will give a go)
As it can't now boot you into Safe Mode either, I would create a system image onto external media before running the repairs.
(I do have a clone copy to my Bkup Dual boot Drive)
Ray
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Okay - see how it goes, but I would have performed the repair install by now.
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:wink:
Tom 12/11/2019,
Posted by: Boggin
« on: Today at 03:01:26 PM »
Okay - see how it goes, but I would have performed the repair install by now.(what mean " performed the repair install by now"?)
(Can't do this for about a week, but will let you know how it goes?)
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When I come across a reported fault as was reported in your Event Viewer, I would have performed the repair install then, but any boot problems would have had me doing the same.
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:cheesy:
Tom 18/11/2019,
I am finally back and will attempt to install window repair on th Win7 desktop,
then jump into safe mode with f8 key when booting and try the repairs?
Ray
PS yesterday 19/11 I installed the W.R 4.6 on the desktop Win7, then I rebooted to safe mode via f8 key, and while in safe
mode done the check of the system and could not find a repair for No23 safe mode repair, so I then rebooted
to test out when in normal mode thru W.R 4.6 reboot to safe mode but did not do it, dont know why, but
still presume I go thru the O/S grub 1.99 to boot up?
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Yes, it's looking like you still have to go through Grub and I'm still waiting for a reply from Shane on that.
I'm not sure what you mean when you say you couldn't find Repair 23 for Safe Mode.
BTW - The latest version is now 4.7.0
.
It was only by chance that I saw your edit to this post as I didn't get a notification.
When you need to add something to an older post, it would be best to make a new post.
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:smiley:
Tom 21/11/2019,
I got details of Windows repair from APC mag July 2019 on page 79 (how to -experts solve your computing problems),
and it states within window repairs under repairs(All repairs (46) item 11-repair start menu icons removed by infections),
sorry I thought it was item 23 repair safe mode?
Ray
PS yes will start a new post?
PPS is the newer version 4.7 better and if so when can I get it and where
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Click on the Direct Download button and then on Run to get 4.7.0
https://www.tweaking.com/content/page/windows_repair_all_in_one.html
The repairs are the same but the program needed updating to stay current with the new Permissions that MS updates with any new Windows Update.
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:cheesy:
Tom 21/11/2019,
Thanks for that, when I go to the library I will download version 4.7 and install, then let you know how it goes OK?
Ray
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Okay.
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:wink:
Tom 23/11/2019,
"sorry I thought it was item 23 repair safe mode?"
I installed 4.7 on my desktop Win7 Ult, and tried to jump to safe mode but to no avail,
so I hit the fg8 key and went into safe mode. I then done the repairs and noticed in under all repairs tab
is showed item 23 "repair safe mode", should I do this?
Ray
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It sounds as if you have already done it if you have already run the repairs.
Did it change anything regarding the program booting into Safe Mode ?
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:wink:
Tom 23/11/2019,
No I have not selected item 23 to repair, thats why I am asking you, should I try it?
Ray
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Yes, but I always create a system image before test running any new version - I don't really trust restore points.
BTW - In the UK it's still Friday 22/11/2019 (10:30pm ish)
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:tongue:
Tom 24/11/2019,
I went into safe mode with f8 key in Win7 Ult, and tried to do the repair 23, then rebooted and tried to do the jump to safe mode tab with-
in windows repair 4.7 to no avail, so does look for sure it is the cause of the grub 1.99 that I have to go thru to boot up?
Also I done the fix of repairs Friday and now in Win7 Ult all my description of tabs and windows and within any raised windows
is small in font size, so how do I fix this?
Ray
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I don't think it could have made things smaller than default so perhaps yours wasn't originally set at Default.
I don't have access to my Win 7 laptop at this time, so use these articles to check/change the settings -
https://mcmw.abilitynet.org.uk/windows-7-and-8-making-text-larger
https://mcmw.abilitynet.org.uk/windows-7-changing-fonts
You may also be able to revert any settings by opening the repair program and under Backup Tools click on Restore in the Registry Backup box.
Click on Restore Registry then use the dropdown to select the back up and hit Restore Now.
This is one of the reasons why I create a system image before running the program.
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:undecided:
Tom 25/11/2019,
You mean by system image as a backup of registry or clone of the whole HDD I have Win7 Ult on?
Ray
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I suppose it's sort of a clone of the system while there is a difference between imaging and cloning -
https://blog.storagecraft.com/disk-imaging-vs-disk-cloning/
Win 7 has its own Create a system image which you can find through Control Panel/Back up your computer under System and Security.
I use Macrium Reflect Free to create images of my Win 10 laptops and Windows own Create a system image of my Win 7 laptop.
The disadvantage of using Windows system image though is that it overwrites the previous image.
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:wink:
Tom 26/11/2019,
I would always like to keep a image of my HDD offline, not associated with the main HDD, that's why I use hdclone as
a image I presume takes up space on the main HDD?
Ray
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System images are saved onto external media, usually on an external HDD.
In my earlier days I used DVDs for my Win 7 machine.
However, to restore from external media, you need to boot up with either an install disk/USB or a System repair disk when using Windows own Create a system image, but for Macrium Reflect you need to create either a Macrium WPE disk or USB to boot up with.
When using Windows Create a system image and you boot up with the relevant media, you would navigate to the Windows Recovery Environment to select restoring from a system image.
All images are kept on external media and not on the machine the images are taken from.
Did you read that article I'd linked ?
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:tongue:
Tom 26/11/2019,
I thought they were saved on to the main HDD, but looks like I am wrong, but my cloning does a complete copying of the main HDD, so
if any errors I just boot from the Bkup drive I created, and no I did not get a chance to read the link?
Ray
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A system image is probably more practical for a laptop as it may not be as straight forward on some models to swap out the HDD, but a system image can work equally as well on a desktop machine.
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:thinking:
Tom 27/11/2019,
I have been using HdClone for many years now and so use to it, as I use it on
both desktop and laptop, so will continue to do so?
Ray
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Have you tried the program's registry restore yet to see if it does anything with the font size ?
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:tongue:
Tom 28/11/2019,
No I haven't tried reg restore, as just afraid of fouling the system?
Ray
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There haven't been any reports of it making things worse - the last time I suggested it to someone, it had a good outcome.
You could always create a Manual restore point before trying the program's registry restore as a belt and braces.
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:smiley:
Tom 29/11/2019,
OK will do a create manual restore point and try the programs registry restore and see what happens?
Thanks Ray