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Main Forum => General Computer Support => Topic started by: denis on April 16, 2021, 09:46:09 pm

Title: Issue with windows 10 explorer
Post by: denis on April 16, 2021, 09:46:09 pm

Hi,
After my last effort to fix windows explorer, it got to the point I had to send my PC in for repairs and reinstall windows 10. However, I still seem to have a problem with windows explorer. If I open any file and then right-click, windows explorer freezes and I have to restart it.

I booted my PC in Safe Mode and windows explorer seems to work fine.

Can anyone suggest how I can find out what is causing this issue and rectify it?

Thank you,
Denis

Title: Re: Issue with windows 10 explorer
Post by: Boggin on April 17, 2021, 01:26:14 am

As it works in Safe Mode then that would suggest it is because of something else installed on your computer and a method by which to find what it is, is to perform a clean boot as described in section 6 in this article -

https://windowsreport.com/fix-file-explorer-problems-windows-10/

Title: Re: Issue with windows 10 explorer
Post by: denis on April 18, 2021, 06:24:37 pm

Hi Boggin,
Thanks for your reply. I did a clean boot this morning, but the issue is still there. Very frustrating.

Regards,
Denis

Title: Re: Issue with windows 10 explorer
Post by: Boggin on April 19, 2021, 01:58:54 am

I've found that in a clean boot that an antivirus program will re-enable itself when you click on Apply.

Can you turn off your AV program to see if that makes a difference.