Tweaking.com Support Forums
Main Forum => General Computer Support => Topic started by: n0spam2003 on June 07, 2021, 12:39:10 pm
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Hi. I cannot complete windows updates, and SFC and DISM is not correcting the issues for me. My pre-scan with Windows Repair identifies 46 missing .cat and .mum files from the service stack KB4586864. I am unable to uninstall or reinstall KB4586864. I have downloaded KB4586864 and would like to unpack it and copy the files into the appropriate directory (C:\windows\servicing\Packages\Package_10_for_KB4586864~31bf3856ad364e35~amd64~~19041.621.1.0.cat etc.). Could anyone point me to instructions on how to proceed with this.
Your assistance is greatly appreciated.
Regards,
n0spam2003
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Open either a Command Prompt (Admin) or Powershell (Admin) and enter this cmd to remove that update.
wusa /uninstall /kb4586864 /quiet /forcerestart
You can copy & paste that cmd to the prompt to avoid typos.
The machine will auto reboot then go to Settings/Update & Security and run a manual check for updates to see if it picks it back up.
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Thank you Boggin. When I run the cmd you suggested (I've tried both Cmd Prompt admin and Powershell admin), I don't get any errors, but a pop up "i" window opens with a glossary of switches for the wusa command. The PC doesn't auto reboot, so I wonder if the cmd ran. I'm going to manually restart now and see if anything has changed. Thanks. I will report if this removed kb4586864.
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You could try the cmd again but without the /quiet and /forcerestart on the end.
wusa /uninstall /kb4586864
Then reboot.
I've found that quiet doesn't work on Win 10 and there was no forcerestart in the wusa help menu.
It looks like the Google article I came across was incorrect - sorry about that.