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Main Forum => Tweaking.com Support & Help => Topic started by: metaguy on October 21, 2021, 05:51:15 PM

Title: Missing File:
Post by: metaguy on October 21, 2021, 05:51:15 PM
Got this during checking files:
Missing File: CleanMgrScripts\Google Chrome Cache 1 (For Each User Profile).dat
Missing File: CleanMgrScripts\Google Chrome Cache 2 (For Each User Profile).dat
Missing File: CleanMgrScripts\Google Chrome Cache 3 (For Each User Profile).dat

I neither use nor want Chrome on my system. Period.  Couldn't find an uninstall.  I've taken steps to remove anything with Chrome through search.  Presently, is shows only in Bitdefender, though system recreated an ibd folder and metadata file.

This happened in safe mode also.  Please advise so I can run the app.  Thanks.

Title: Re: Missing File:
Post by: Boggin on October 22, 2021, 02:20:25 AM
Can you try reinstalling Windows Repair in Safe Mode with Networking to eliminate Bitdefender from corrupting the install.

These are the responses to an earlier thread -

https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=&cad=rja&uact=8&ved=2ahUKEwjpi4WG2N3zAhVxolwKHZclDMQQFnoECAUQAQ&url=https%3A%2F%2Fwww.tweaking.com%2Fforums%2Findex.php%3Ftopic%3D3756.0&usg=AOvVaw3qYEFoz4vIyngmWic4P0mP
Title: Re: Missing File:
Post by: metaguy on October 25, 2021, 01:27:33 PM
I know there were 3 responses, but only see the 1 below from Boggin.  The only "repair" showing after F8 is Startup Repair.  I do not have a Win7 disk.  Drive E: on hdd is the Windows sys.  Did a restore but Tweaking gave same errors.  I hate it when I screw up.  What would you suggest?  Sorry gentlemen.
Title: Re: Missing File:
Post by: Boggin on October 25, 2021, 01:44:12 PM
Can you run Command Prompt as an administrator and enter sfc scannow to see if it resolves the start up settings.

To run a cmd prompt as an admin in Win 7, go Start - type cmd then right click on it and select Run as administrator and follow the prompts.

Check F8 again when it has completed - the sfc /scannow may report that it has found and repaired all corruption.

If necessary, I can send you a couple of Win 7 install disks - just need to know the version you are using and for you to PM me your address.
Title: Re: Missing File:
Post by: metaguy on October 25, 2021, 01:53:39 PM
Shane, Boggin, Julian - I know I must be dense, but I can't even figure out how to get around on the forum.  No login screen or box comes up first time.  How to I find my topic without going down the long list?  The layout is beyond me (not all replies show).  How am I suppose to ask questions like this without starting a new topic?  I'll understand if you just give up on me, but I do like to app.  Okay, have at me.
Title: Re: Missing File:
Post by: metaguy on October 25, 2021, 01:56:09 PM
Thanks Boggin, will do sfc.
Title: Re: Missing File:
Post by: Boggin on October 25, 2021, 02:03:36 PM
You should get an email notification of any reply but of late, they have been going into the Spam folder.

However, clicking on the section where you posted will show your thread with a new reply.
Title: Re: Missing File:
Post by: metaguy on October 25, 2021, 02:27:19 PM
Windows Resource Protection found corrupt files but was unable to fix some of them. attached.  Using Windows 7 Ultimate, Serv. Pack 1.  What is meant by PM, for sending disks?
Title: Re: Missing File:
Post by: Boggin on October 25, 2021, 03:35:57 PM
Sorry, I won't be able to help you with install disks as mine only go up to Pro.

However, this looks like you can download the English ISO for either 32 or 64 bit Ultimate -

https://tech-latest.com/download-windows-7-iso/?nowprocket=1

Select Save on the download.

You can also download this tool to create a bootable USB from the ISO -

https://www.techspot.com/downloads/4911-windows-7-usb-dvd-download-tool.html

You will need to use an USB because of the size of the file as it will be too big for a DVD.

You won't be able to perform a repair install if you don't have a valid retail key but you can boot up with the USB and select Repair your computer.

As it's an Ultimate version I would think that booting up with an USB should be an option - my Win 7 Home Premium machine only gives the DVD option.

After booting up with the USB navigate to select Command Prompt and enter these cmds -

bcdedit |find "osdevice"

For clarity, that is a Pipe symbol before find and is the uppercase of \

Using your partition letter instead of the X I have exampled, enter -

sfc /scannow /offbootdir=X:\ /offwindir=X:\Windows

Enter exit to close the cmd window when done, remove the USB and shut down.

You can then see if F8 gives the full start up options.

You can also perform a sfc /scannow in normal mode to see if it still finds corruption it is unable to repair.

PM stands for Private Message.

When you click on my user name you will see the option for sending a PM to me.
Title: Re: Missing File:
Post by: metaguy on October 26, 2021, 12:33:10 AM
- Fantastic.  I  appreciate your patience and clarity.
- Will I lose all data on install?
 - Are you saying FULL Start-up options should include another "repair" option other than Startup repair?
- I'll download and wait for your reply re: data loss, before proceeding.
- Not getting notifications in spite of box being checked, nothing in SPAM, and correct address.  I'll just check back periodically.
Title: Re: Missing File:
Post by: Boggin on October 26, 2021, 01:46:23 AM
When you boot up with install media it takes you to an Install screen but on the bottom left there is an option for Repair your computer.

That is what I want you to click on.
Title: Re: Missing File:
Post by: Boggin on October 26, 2021, 02:32:10 AM
I've had to change the link for the Windows DVD/USB Burner Tool as the one from MS is no longer available.

The new one is from TechSpot
Title: Re: Missing File:
Post by: metaguy on October 26, 2021, 12:58:12 PM
Do you have the TechSpot link?
Title: Re: Missing File:
Post by: Boggin on October 26, 2021, 01:14:39 PM
It's in Reply#8 - I just swapped them over from the MS link.

That one works as I've downloaded it.

Later I'm going to see if the ISO will load onto a DVD even though it's 5.5GB.
Title: Re: Missing File:
Post by: Boggin on October 27, 2021, 02:08:43 AM
I got a message to say there was insufficient space on the disk, so an USB is definitely needed.
Title: Re: Missing File:
Post by: metaguy on October 27, 2021, 11:48:23 AM
Both files successful to thumbdrive.  Also... No go with Recuva app for CleanMgrScripts\Google Chrome Cache 1 (For Each User Profile).dat;  other anomalies... Component Services - Sys Application blinking (attached);  Sys Properties - If F: drive (external HDD) is off, usually it shows OFF (attached); System does not recognize USB extended storage DVD, and won't read disk in D: drive; and more.  Don't remember if I included CBS Log (attached).  Bottom line, I think you are right about a reinstall.  B4 going back to instructions on your October 25, 2021, 03:35:57 PM post, will I lose all data?  This is a fine mess I've gotten myself into.
Title: Re: Missing File:
Post by: metaguy on October 27, 2021, 11:54:27 AM
Just found a disk... GSP1RMCHPXFRER_EN_DVD   3.09 GB from 2011.  It opens, but have not run it.
Title: Re: Missing File:
Post by: Boggin on October 27, 2021, 12:14:13 PM
Is that disk what you installed Ultimate with and if so, does it have a product key ?

If it doesn't then this article will describe how to find it in the registry,

https://www.ionos.co.uk/digitalguide/server/configuration/how-to-find-a-windows-7-product-key/

Make a note of it when you find it then close the registry.

Open Windows Explorer and insert the disk.

Go Start - click on Computer then double click the drive for your disk drive - probably D:

This starts a repair install which won't affect installed programs or personal stuff.

At the end you will be prompted for the product key.

Let me know how you get on.
Title: Re: Missing File:
Post by: Boggin on October 27, 2021, 12:47:43 PM
On re-reading your post, did you also copy the USB/DVD burner program onto the USB ?

That should only have the ISO on it otherwise the system won't boot from it.
Title: Re: Missing File:
Post by: metaguy on October 27, 2021, 01:56:39 PM
Both on same thumb drive.  Are you saying I should I put them on separate thumb drives?
7601.24214.180801-1700.win7sp1_ldr_escrow_CLIENT_ULTIMATE_x64FRE_en-us(1)  5.47 GB
Windows7-USB-DVD-Download-Tool-Installer-en-US(1) 2658 KB

Not quite clear on last message.  Use the Installer to boot to E: drive with Win 7, or use the Win 7 disk?

I have the product key. 
Title: Re: Missing File:
Post by: Boggin on October 27, 2021, 02:25:46 PM
The USB/DVD tool is just a program to create either a bootable disk or USB

You could format the USB then use the USB/DVD tool to load just the ISO onto the USB.

That ISO that you downloaded included SP1 whereas the 2011 disk may not.

When you've created the new USB, shutdown, insert the USB then tap F12 as you switch on.

You can then use the cursor keys to select the USB drive then hit enter.

This will take you to the Install screen where you click on Repair your computer.

Navigate to the Command Prompt and enter those cmds I've previously posted, or you can boot the machine up, go Start - click on Computor - insert the USB and double click on its drive.

This will open to its files where you would then double click on Setup Application which will perform the repair install, but you will need to find the product key first.
Title: Re: Missing File:
Post by: metaguy on October 28, 2021, 11:09:42 AM
Stand by.  Need a little time.
Title: Re: Missing File:
Post by: Boggin on October 28, 2021, 11:14:52 AM
Okay - ask if you need any help, but the instructions are pretty clear.
Title: Re: Missing File:
Post by: metaguy on November 10, 2021, 01:42:48 PM
Tom - please excuse the delay in responding.  Not truly wanting to reinstall o/s, I ran some more scans.  Then did a Tweaking reinstall, and it got past opening screen.  Ran in safe mode, w/o battery, and All steps.

Got errors on chkdsk.  On reboot reran with/F.  Also got errors Repair Reparse Points or Repair Environment Variables tools, and ran fixes.  (attached).  Then, on main repair it seemed to stop and reboot to normal b4 I thought it had ended.  As I now have Pro version I was not able to use the last 2 tabs.  What would you recommend checking in Pro tabs?

I am selective on check-marked Service, either because I don't use some services like MS Firewall, or because I don't want some services put back to default (attached).  Please tell me if I'm wrong.

I want you to know that Tweaking.com is so well written for the consumer.  Please share with developer.
Only comment is that "Open in Safe Mode" also shows while already in safe mode.

Regards.  Gary
Title: Re: Missing File:
Post by: Boggin on November 10, 2021, 02:20:04 PM
Hi Gary,

You can get errors when running a chkdsk from within the program as it doesn't run with any parameters..

It's best to run a Command Prompt as an admin and enter chkdsk /f or chkdsk /r

What did the chkdsk /f report ?

WR can act strange if it finds something wrong with the HDD.

I don't understand what you mean by the last two tabs.

WR has a standard UI so it will show to boot into Safe Mode.

Did you boot up with the install USB and run those cmds before running WR ?
Title: Re: Missing File:
Post by: metaguy on November 11, 2021, 03:30:25 PM
Tom -  this is exasperating. Ran chkdsk /F in normal mode:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\GLW>chkdsk /f
The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process.  Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N) N
C:\Users\GLW>exit

Next, ran in Safe mode, not from USB.  See attached, which is a .pf and I can't read.
Advanced tabs (see attached)  What do you advise I run in them?
Thank goodness system is running fine in spite of all this.  Gary
 
Title: Re: Missing File:
Post by: Boggin on November 12, 2021, 02:41:01 AM
That's a normal prompt for a chkdsk.

You type y and press enter then restart where the chkdsk will execute.

When the chkdsk has completed, go Start - type eventvwr and press enter when Event Viewer comes up.

When Event Viewer opens ensure Event Viewer (Local) is highlighted - if it isn't then just click on it.

Expand Windows Logs - click on Application - Action - Find then type chkdsk into the Find box and press enter.

Cancel the Find box to read the log in the pane below.

Primarily you are looking to see if it reports any KBs in bad sectors.

If it does then perform a chkdsk /r and when that has completed, create a system image onto external media and a System Repair disk in preparation for a full HDD failure.

After you have performed the chkdsk, try Windows Repair again to see if it completes successfully and reboot.

I normally create a system image before running WR.

If the sfc /scannow still reports that it cannot repair files, then boot up with the USB and follow the steps to perform those cmds I've posted.
Title: Re: Missing File:
Post by: metaguy on November 15, 2021, 05:42:11 PM
CHKDSK and SCAN NOW both came out OK.  Think I'm good.

WR Advanced tabs (see previous attachment)  What do you advise I run in them?
Title: Re: Missing File:
Post by: Boggin on November 16, 2021, 04:24:00 AM
I still don't understand what you mean about the advanced tabs.

Are they the advanced options in WR ?
Title: Re: Missing File:
Post by: metaguy on November 17, 2021, 09:49:52 AM
Yes, sorry for the different terms.
Title: Re: Missing File:
Post by: Boggin on November 17, 2021, 10:54:55 AM
You just click on whichever you want to use, but I would advise creating a restore point first before each.
Title: Re: Missing File:
Post by: Willy2 on November 19, 2021, 06:17:52 PM
@Metaguy:

You wrote in your 1st post:

"I neither use nor want Chrome on my system. Period.  Couldn't find an uninstall.  I've taken steps to remove anything with Chrome through search."

Does this mean that you installed Windows Repair (WR) and then removed those 3 Chrome related *.dat files ? If so, no wonder you get those errors.

Those 3 files are only used when you want to run the "Enhanced Windows Disk Cleanup" tool in Windows Repair. With this tool you can add or delete rules (incliding these 3 rules) to the program called "Cleanmgr.exe", the disk clean up tool that comes with Windows itself.

Solution:
- Re-install WR.
- Open the file "file-list.txt" and remove the 3 lines that start with

"CleanMgrScripts\Google Chrome Cache 1 (For Each User Profile).dat"
"CleanMgrScripts\Google Chrome Cache 2 (For Each User Profile).dat"
"CleanMgrScripts\Google Chrome Cache 3 (For Each User Profile).dat"

- Save the file. Ready.
- Then these 3 errors shouldn't show up anymore.

Let us know whether or not this has helped.
Title: Re: Missing File:
Post by: Willy2 on November 19, 2021, 06:55:13 PM
@Metaguy:

Aren't you able to exclude these 3 files from Bitdefender ?
Title: Re: Missing File:
Post by: metaguy on November 22, 2021, 01:10:59 PM
First post didn't seem to go through...
App is working fine, now.  FYI: Search found attached.  Notice dates.  I'm going to leave it as is.
Thanks to all.  KUDOS
Close ticket.
Title: Re: Missing File:
Post by: Willy2 on November 22, 2021, 03:25:40 PM
@Metaguy;

Can you give more information about what you did to solve the problem ?

"file-list.txt" (see above) contains the checksums of almost all files (except e.g. for "file-list.txt") that are needed for the WR program. With the content of this file WR checks whether or not a file 1) is missing or/and 2) has been corrupted (e.g. during installation of WR).
Title: Re: Missing File:
Post by: martinsaw01 on November 25, 2021, 03:00:36 AM
I'm going to see if the ISO will load onto a DVD even though it's 5.5GB. 
video streaming (https://get-mobdro.com/home/)
Title: Re: Missing File:
Post by: Boggin on November 25, 2021, 03:32:39 AM
I'm going to see if the ISO will load onto a DVD even though it's 5.5GB.

It won't - I've already tried it.