Messages

1

General Computer Support / Re: Help a novice

« on: June 20, 2015, 09:02:30 am »

Hi

Just to say thanks - I seem to have stopped getting the annoying message about Windows Update not working, which is where I started - so it must have worked.

2

General Computer Support / Re: Help a novice

« on: June 19, 2015, 08:31:02 am »

Ok I now have some time to do this properly.
The version on IE is 11 but I guess that does not matter too much.
I've backed up the Registry and looked at the registry components of the zip file. But a question is where in the registry do I add them?  as they seem to go in different folders when I open regedit. (see I said a novice)!

3

General Computer Support / Re: Help a novice

« on: June 18, 2015, 04:14:37 pm »

Thanks I will do that tomorrow and let you know how I get on.

4

General Computer Support / Re: Help a novice

« on: June 18, 2015, 03:49:43 pm »

I use Firefox not IE so not sure what version. I am working from an iPad at present so can't check!

5

General Computer Support / Re: Help a novice

« on: June 18, 2015, 03:35:18 pm »

32 bit

6

General Computer Support / Re: Help a novice

« on: June 18, 2015, 03:04:44 pm »

sorry -it's Windows 7 with SP1. If you need more details please let me know. My system works but this constant reminder that Windows Update won't work is driving me mad.

7

General Computer Support / Help a novice - SOLVED

« on: June 18, 2015, 12:07:43 pm »

Hi

I've been having problems with Windows Update and I was pointed to you.
The resulting message was :
These Files Are Possibly Corrupt (Bad Digital Signature): (Total: 1)
C:\Windows\servicing\Packages\Package_39_for_KB3021952~31bf3856ad364e35~x86~~11.2.1.0.mum

Problems were found with the packages files, these files need to be replaced (These mainly only effect installing Windows Updates.)
The SFC (System File Checker) doesn't scan and replace some of these files, so you may need to replace them manually.
So what do I do now? And remember I'm a novice so detailed pointers might help!