Messages

1

General Computer Support / Re: Win 10 Unecpected Kernal Mode Trap

« on: March 25, 2016, 09:52:04 am »

I've run both WhoCrashed and BlueScreenView.  Of course, neither found "dump" files because my systems wasn't setup to allow writing them.  I followed WhoCrashed directions and changed my computer settings - then I had WhoCrashed cause a manual crash dump.  It was successful in that a crash dump file was properly written.  Then, I checked every device in Device Manager and clicked on their "Update Driver" item to search my computer and the internet  only to get the response that, "The best driver software for your device is already installed" message.  To my knowledge I have not made any changes except updating certain programs like my HP printer and CCleaner and SuperAntiSpyware.  Programs I regularly use haven't changed like, WindowsLiveMail and Libre Office Writer and Calc. My take at this point is that I just have to wait and see if I get another BSoD - at that time I can check again with WhoCrashed and BlueScreenView. Time will tell.  Cheers.

2

General Computer Support / Re: Win 10 Unecpected Kernal Mode Trap

« on: March 25, 2016, 08:37:24 am »

Boggin, thanks for your reply - guess I'm one of those dummies who fell for the "...a tool designed [to] help fix a large majority of known Windows problems..." That it cannot fix the Kmode Exception problem beats me.  Another guess, maybe I'm supposed to know that a hardware or driver issue caused the exception problem.  Still, I wonder why Tweaking didn't fix the problem of Windows not updating to version 1511, 10586, which I've tried doing maybe two dozen times!!!  It always quits at 32% of the preparing to install step.  So, even if it wasn't designed to fix hardware or driver issues, it doesn't fix Windows update either.

3

General Computer Support / Re: Win 10 Unecpected Kernal Mode Trap

« on: March 25, 2016, 04:52:18 am »

I'm not seeing any error codes - only the message about the Kmode Exception.  Also, in Device Manager there are no yellow fail indicators.  Like I said in my first post, all of the "Tweaking.com" test show passed or OK.  And, also like I said, I'm not a techie so am not sure about the suggested eraser thing with modules (what ever that means).  Shane suggested using a software program and I'm still trying to download that, but ran into a problem when I tried earlier - must try again now.  Anyway, thanks for the suggestions - just wish it wasn't so complicated - like I said, I'd hoped it would have been addressed by buying the full version of Tweaking, but it wasn't.

4

General Computer Support / Win 10 Unecpected Kernal Mode Trap

« on: March 14, 2016, 09:07:04 am »

I have Windows Repair Pro (55791-1) and I think I ran it completely, but I'm not a techie. I still keep getting "Unexpected Kernal Mode Trap" blue screen of death, and an occasional "Kmode Exception Not Handled" BSOD.  Microsoft's help does not exist - what they do have is waaaay too technicle for me - I don't even understand the jargon terms and abbreviations they use.  BTW, Prescan OK, Package files OK, Reparse points OK, Environment Variables OK, Windows Defender OK, Check Disc No Errors, and SFC /scannow was OK.  I don't know what to do next, but buying the pro version of Windows Repair Pro hasn't helped me solve the problem