Messages

26

Tweaking.com Support & Help / Re: Website issue

« on: June 25, 2015, 03:59:01 am »

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>traceroute www.theprofilebrotherhood.com
'traceroute' is not recognized as an internal or external command,
operable program or batch file.

C:\Windows\system32>tracert www.theprofilebrotherhood.com

Tracing route to theprofilebrotherhood.com [174.36.75.246]
over a maximum of 30 hops:

  1     4 ms    <1 ms    <1 ms  192.168.1.1
  2    37 ms    44 ms    29 ms  cpe-66-67-0-1.rochester.res.rr.com [66.67.0.1]
  3    33 ms    28 ms    21 ms  tge0-0-1.sodsny0302h.northeast.rr.com [24.93.8.1
10]
  4    13 ms    12 ms    12 ms  agg36.hnrtnyaf02r.northeast.rr.com [24.58.45.88]

  5    21 ms    23 ms    19 ms  be28.albynyyf01r.northeast.rr.com [24.58.32.70]

  6    30 ms    32 ms    31 ms  bu-ether16.nycmny837aw-bcr00.tbone.rr.com [66.10
9.6.74]
  7    53 ms    29 ms    75 ms  0.ae1.pr1.nyc20.tbone.rr.com [107.14.17.218]
  8    29 ms    28 ms    28 ms  66.109.11.126
  9    39 ms    38 ms    38 ms  ae1.bbr01.eq01.chi01.networklayer.com [173.192.1
8.132]
 10    60 ms    59 ms    60 ms  ae20.bbr01.eq01.dal03.networklayer.com [173.192.
18.136]
 11    59 ms    57 ms    60 ms  ae0.dar01.sr01.dal01.networklayer.com [173.192.1
8.211]
 12    59 ms    57 ms    60 ms  po1.fcr02.sr04.dal01.networklayer.com [66.228.11
8.178]
 13    58 ms    60 ms    60 ms  www.theprofilebrotherhood.com [174.36.75.246]

Trace complete.

C:\Windows\system32>

27

Tweaking.com Support & Help / Re: Website issue

« on: June 25, 2015, 03:48:46 am »

That is really odd. My program is about 95% registry related repairs. Registering files and such.

I never had any trouble accessing any sites after the repairs, the program doesn't target any sites and such.

Are you able to try a different internet connection as a test? What antivirus do you have installed and firewall software? I have a feeling something else is at play, as my repair program doesnt do anything to accessing sites such as dns other than simply doing a flush dns command.

Using a proxy makes the connection go though another server instead of your ISP, this is how some people can get around blocks their ISp setup, it also could be something as simple as the modem/router needing rebooted so that it can clear itself out. Pull the power cord from both your modem and router (If you have both) wait a full 60 sec and then plug them back in and see how it does.

The reason for this, is there have been a lot of problems I have seen where a node on the net was having trouble, so the router your connection takes goes through multiple nodes, if one is down or having trouble the connection doesnt complete. Using a proxy and such means you are taking a different route. So sometimes the problem isnt you or your ISP, but instead one of the nodes. They call it the information super highway, and guess what it has road construction as well lol

Shane

Thank you both for your time.
I agree it's very odd. I have rebooted the modem and router before, but just did it again for grins after waiting several minutes. No change. I don't have another internet connection available without lugging the desktop to someone's home. I took notes as I went along on things that I tried. Whats really odd is I can ping by IP or domain name successfully and all other computers on the same network are fine with these websites. Even the same desktop works using a VM with the same network interface. Not sure if all my efforts are listed above or not but here they are as complete so far -

I cannot access three (maybe more I haven’t run into yet) websites from Firefox, Chrome, Opera, Safari or IE running on my desktop. I have checked the host file and it's clean. Checked Internet restricted sites and that has no entries. I have turned off all antivirus programs and turned off Windows firewall. Still no joy. Also have done -   ipconfig /flushdns   in cmd as admin and reset winsock.

I ran malwarebytes, Panda, Superantispyware, MS security essentials and cleaned whatever they found. Just standard tracking cookie finds. Also ran Malwarebytes rootkit program with no results.

Created a new Windows user profile. Same results in that profile.

Ran msconfig – disable all in startup – reboot with same results

Have powered off the PC, unplugged and held power button to discharge with no results.

Rebooted router and modem

I can successfully ping the website in question via IP and domain. If I enter their IP in the browser address bar it will time out the same as trying their domain name.

tracert finds the unavailable domains without issue

traceroute works fine on the sites too

Tried Google DNS and also hard coding Road Runner DNS servers. Same issues.

I can access these websites from my laptop on the same network, AND if I run virtual box on my desktop in question using a Win 10 or Linux VM I can access the websites without issue.

If I configure a proxy server I can access the sites.

28

Tweaking.com Support & Help / Re: Website issue

« on: June 24, 2015, 10:58:32 am »

What repair tool?
I made a correction to the last post. The Supervisor said to reinstall the OS

Do you mean Tweaking.com has a repair tool or Windows repair tool?
The MS tech had me uninstall the Tweaking.com software.

I do see a folder in C drive called RegBackup and the date is right.
Was this created by Tweaking.com?
There is also a file in a sub folder called dos_restore.cmd
What will that do?

Please forgive the questions. This is my first experience with this software

Edit
I reinstalled the software. The log files are still there from last week but there are 2 different times a couple hours apart. Far as I know he only ran it once.  Looking at the repair tab I see a checkbox to automatically do a registry backup. If I run the repair tool will it overwrite the backup that was previously made or make a new backup with a new date?

29

Tweaking.com Support & Help / Re: Website issue

« on: June 24, 2015, 07:18:43 am »

I just spoke with a supervisor at Microsoft support and their only answer is to reinstall the operating system. I really don't want to do that. He said that the tweaking.com software must have deleted part of the registry and the only way to get it back is to reinstall the OS. I did not see the tech back up the registry when he was doing his thing.

30

Tweaking.com Support & Help / Re: Website issue

« on: June 24, 2015, 03:51:33 am »

Another update

Tried a free proxy and I am able to open the websites in question.
Tried using Google DNS and also hard coding DNS with Roadrunner's DNS server address with no change- sites won't work.

So far the only solution is using a different proxy but I don't want to do that.

31

Tweaking.com Support & Help / Re: Website issue

« on: June 23, 2015, 11:30:36 am »

Yes checked that.... none set up in fact the button is grayed out

32

Tweaking.com Support & Help / Re: Website issue

« on: June 23, 2015, 08:30:49 am »

Small update. I found 2 more websites that have the same exact issue. The rest of the internet seems to work ok. Anyone have an idea?

33

Tweaking.com Support & Help / Website issue - Solved!

« on: June 22, 2015, 06:06:04 am »

Hi - first post 

A few days ago a Microsoft tech ran the tweaking.com software on my Win 7 desktop.

With that result I have found that network discovery was turned off. I can only think it was done with this scan. Not a big deal, I turned it back on and that works ok....... but.....

As near as I can tell right after this tweaking.com scan I lost the connection to one and only one website. (weird) At least I have only found one. Initially I wrote it off to a website issue but after time, looked into it in more depth. That's why I am not 100% certain on the timing of the connectivity loss but it seems to have taken place in this time frame. The rest of the internet seems to work just fine. This website has been working and visited frequently for a long time. The site is www.theprofilebrotherhood.com

I cannot access this website from Firefox, Chrome, Opera, Safari or IE running on my desktop. I have checked the host file and it's clean. Checked Internet restricted sites and that has no entries. I have turned off all antivirus programs and turned off Windows firewall. Still no joy. Also have done a   ipconfig /flushdns   in cmd as admin with reboot.

I ran malwarebytes, Panda, Superantispyware, MS security essentials and cleaned whatever they found. Just standard cookie finds really. Also ran Malwarebytes rootkit program with no results.

I can successfully ping the website in question via IP and domain. If I enter their IP in the browser address bar it will time out the same as trying their domain name.

 I can access this website from my laptop on the same network, AND if I run virtual box on my desktop in question using a Win 10 or Linux VM I can access the website without issue.

I have run out of things to check. Any suggestions?

Edit
I searched the registry and only found one instance. See attachment