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General Computer Support / Re: OMG Tech support
« on: December 16, 2014, 09:19:29 pm »
Oh Shane, yes they did charge for the use of your program. Have you not been contacted by the attorneys who are representing, I guess, another software company?? I have logs of all the work they did on my computer and all of them were through your software, every entry.
I will gladly send them to you. They did a majoy fix for me, and I would estimate 90 to 95% of all the work they logged was Tweaking. The corporation is Vast Corporation and the Tech support costs I think $368 per year. They have some programs "of their own" but were actually somehow rebranded. Those were daily maintenance stuff like privacy control. But when you call them for tech support, which was my main,need since my PC was converted to store bought software from Toshiba, I would get remote help from them under the contract I had, the main part was for continuous remote support. errrr..... but I should take a look at the agreement and dig out the charges. My PC has tons of issues that occur as I uninstall I am acquiring a new issue each time.
I will endeavor but my initial goal was to pay someone in the USA to guard my data, provide remote support and leave me to my own little world. I can perform maintenance myself and your toolchest is wonderful (next time I will donate instead of giving the money to your advertisor unless that is more $$ for you)
My son is a programming student and would love to get the job but I won't let him because, well, some stuff is just not stuff your son should have access to LOL.
I will gladly send them to you. They did a majoy fix for me, and I would estimate 90 to 95% of all the work they logged was Tweaking. The corporation is Vast Corporation and the Tech support costs I think $368 per year. They have some programs "of their own" but were actually somehow rebranded. Those were daily maintenance stuff like privacy control. But when you call them for tech support, which was my main,need since my PC was converted to store bought software from Toshiba, I would get remote help from them under the contract I had, the main part was for continuous remote support. errrr..... but I should take a look at the agreement and dig out the charges. My PC has tons of issues that occur as I uninstall I am acquiring a new issue each time.
I will endeavor but my initial goal was to pay someone in the USA to guard my data, provide remote support and leave me to my own little world. I can perform maintenance myself and your toolchest is wonderful (next time I will donate instead of giving the money to your advertisor unless that is more $$ for you)
My son is a programming student and would love to get the job but I won't let him because, well, some stuff is just not stuff your son should have access to LOL.
I got the information that TRO is filed against OMG. I run a windows 7 all in one made by Toshiba. I had to install a store bought copy of 7 because the twice obtained restore discs Toshiba sent me would not install and they tried to say it must be a hardware problem. Gathering the correct drivers was really hard because they would install but have resource conflicts. The worst problem was some little point flicker on the touch screen that seemed like a moth or nat kept hitting the screen. I would wake up with 50 to 100 screens, apps, icons and who know what else. The computer was daunting.