Messages

1

Tweaking.com Support & Help / Re: Registry Backup Auto mode

« on: May 30, 2016, 10:07:37 am »

Hello,

If you have not already, check the Event Viewer/Windows Logs/Application, and more than likely what you will find are errors with the Tweaking Registry auto backup routine.    I am recommending you do this, as I am suffering with the same problem.  As soon as I do some further analysis, a topic on this forum will be posted, and hope a fix will be in the next update.

Dave

2

Tweaking.com Support & Help / Errors Reported During "Repair" Actions

« on: April 15, 2016, 05:48:38 pm »

Below is a list of repair actions giving errors:

HKLM_Set_Owner
HKLM_Set_Permissions
HKU_Set_Owner
HKU_Set_Permissions
Repair_Network
Repair_WMI
Services_Set_Permissions

The below discussion follows the same sequence as the above listed repair sequence.

The bulk of the errors reported centered on Registry Key security, reporting "Access is Denied." The same was reported for value reset actions in the Repair Network routine. Additionally, a command (int 6to4 reset all) was not found causing another error. The next log file has a fairly large number of programmatic SYNTAX errors reported by the MOF Compiler. Lastly, the "Writing Security Info" to 25 services failed, reporting "Access is Denied."

After a lengthy examination of the log files, it can be concluded the account trying to access registry keys and files needs elevation, allowing access to all the necessary keys, services and files.

For convenience, attached are the affected Repair Windows log files, for your analysis, should you wish to view them.

3

Tweaking.com Support & Help / Re: Found Trojan Gen.Variant.Kazy.563984 in Advanced System Tweaker

« on: March 03, 2015, 05:38:47 am »

  Thank you for acting so quickly to determine the cause of the subject issue. Your action of, sending the file to Bitdefender so they can remove the false positive from their Virus  Definitions, was the right thing to do, and hope Bitdefender acts quickly to correct their error.

Your action also tells of your high level of professionalism, which is not really surprising given the exceptional quality of each tool on Tweaking.com and PCWinTech.

I take all reported threats seriously, and prefer to report them as quickly as possible, rather than "letting them slide," and hope you did not suffer too much of an inconvenience in finding the actual reason for the false positive.

I consider this issue RESOLVED, but ask if you would keep me in the loop with Bitdefender's reply? 

4

Tweaking.com Support & Help / Found Trojan Gen.Variant.Kazy.563984 in Advanced System Tweaker (RESOLVED)

« on: March 01, 2015, 04:52:51 pm »

This issue has been investigated, with professional action, by Shane, taken to determine its root cause. However, any user relying on Bitdefender may see this issue, and therefore should be aware that it is a false positive as Shane explained below.


Shane,

I have used your utilities for quite some time to keep my system in top shape.  So I am not angry over having to put up with the hassle of removing the Gen.Variant.Kazy.563984 Trojan from my system.  However, this Trojan has a reputation of not being easily discovered by most anti-virus and anti-malware applications, while doing quite a bit of damage to its host system. Recommend you verify, by your own means, the infestation within your own system; remove Advanced System Tweaker from your file server, preventing further downloads; and put a large banner notification on tweaking.com's Home page telling of the infestation, with a link to instructions for its removal from a Windows bases system, so your users can uninstall Advanced System Tweaker and remove Gen.Variant.Kazy.563984 from their systems.   

The Trojan is embedded in the Advanced System Tweaker's close_process.exe file, and hope you can effectively clean close_process.exe then release a new version of the Advanced System Tweaker soon thereafter.

Wishing you continued success, I remain

A Loyal User,

David