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Messages - John Terdik

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1
Bummer, how do I get support?

2
I just upgraded Tweaking.com Registry Backup to v4.0.0 on my Win10 desktop, previously I had v1.x installed. Getting the latest installed was surprisingly a difficult task for me. When I checked the website for the latest version I noticed that v4.0.0 was available. It seems that there is no automatic check to inform me that there is a newer version (sorry dumb user here). I downloaded the latest and attempted to install but it failed because
Quote
The following file is in use and can not be updated:
C:\Program Files (x86)\Tweaking.com\Registry
Backup\files\Backup_Failed_Message.exe
Close all other applications and choose Retry. Choose Cancel to install this file on reboot.
In Process Explorer I attempted to find the app but was not successful so I rebooted. I was then able to upgrade to v4.

BTW - I just attempted to insert an image (it would be super if I could just paste the image from my clipboard to the forum). When I click on the "Insert Image" icon I see some HTML code appear in the window but don't know what to do next. I attempted to find help on inserting images but was not successful.

I then attempted to run the registry backup. It had problems with the Volume Shadow and used the fallback method. Using the fallback it did run but reported "Errors! 27/30 Registry Files Backed up".

Looking at the backup window I see three selections highlighted. It seems obvious (to me) that these are items that were not backup. OK, now I know what was not backed up but I don't know what the heck to do about it.

Looking at the log I see "Volume Shadow Copy Failed! vss_7_8_2008_2012_64.exe isn't running. Check the Log_VSS.txt file to view any errors." However I cannot find the Log_VSS.txt file when I click on "View Logs". So I used the search application "Everything" to find "Log_VSS.txt" and find it in one of the earlier backups. Following is the contents of that file

--------------------------------------------------------------------------------
[06/25/2023 - 13:17:49]
--------------------------------------------------------------------------------

VSHADOW.EXE 3.0 - Volume Shadow Copy sample client.
Copyright (C) 2005 Microsoft Corporation. All rights reserved.


(Option: No-writers option detected)
(Option: Generate SETVAR script 'C:\Windows\temp\vss-setvar52.bat')
(Option: Execute binary/script after shadow creation 'C:\Windows\temp\vss52.bat')
(Option: Create shadow copy set)
- Setting the VSS context to: 0x00000010

ERROR: COM call "m_pVssObject->StartSnapshotSet(&m_latestSnapshotSetID)" failed.
- Returned HRESULT = 0x80042316
- Error text: VSS_E_SNAPSHOT_SET_IN_PROGRESS
- Please re-run VSHADOW.EXE with the /tracing option to get more details

C:\>
---------------------------------

I see the line "Please re-run VSHADOW.EXE with the /tracing option to get more details", I opened a CMD window as "admin" and pasted VSHADOW.EXE /tracing" into the window and pressed the enter key. It reports:

Microsoft Windows [Version 10.0.19045.3086] (c) Microsoft Corporation. All rights reserved.
C:\WINDOWS\system32>
C:\WINDOWS\system32>VSHADOW.EXE /tracing
'VSHADOW.EXE' is not recognized as an internal or external command operable program or batch file.
:\WINDOWS\system32>


Using Everything I searched for "VSHADOW.EXE" and could not find any entries.

I searched the internet for volume shadow and see that it is part of wiindows, this leaves me totally confused.

Back to the Registry window:
It would be nice if I could resize the window and see everything without scrolling. Just a nit and not super important, just more friendly.

When I click on the View Logs button I go to "C:\RegBackup\S4\06.25.2023_14.13.25" (S4 is the name of my PC, e.g. System 4). This seems to be totally different than I see in the video. To me, this is confusing. By default the app stores my backups and logs at "C:\RegBackup\S4\"

When I click on the Restore Registry tab the window is empty.
When I use my explorer app I see that I have 25 backups. I was expecting to see 30 backups. In the app settings the "Keep" was set to 30 (I just changed it to 60) and the "Delete Old" setting was 60 and I set it 120. The real question here is "Why does not the app see my backups"? Is this a dumb user error? Have I done something wrong?

Sorry to be so dense but I'm easily confused. I'm open for suggestions.

3
I paused Bitdefender (my AV) and still had the issue (OH DARN  :cry:). Over the next few days, I will try the clean boot and then start adding things back. I've got to think about the entire process and try to approach in the correct fashion and ensure I can easily get back to my normal state.  :thinking:
Thanks!!!! 

4
Boggin:
Looks like I need to perform a clean boot, it works in safe mode.
At boot, I start several applications because I heavily use them (Xplorer2, Outlook 2013, Everything, Hard Disk Sentinel, Process Explorer, AkrutoSync, SnagIt, SyncBackPro to name a few). In the past, after booting up I'd manually start all of them and got tired of the manual effort. In the past it was common that I'd have 25-50 applications running and bouncing between them and in some cases multiple windows for several applications. Now I don't do a lot of the educational development I did in the past and have greatly reduced the number of open applications but when I do research for woodworking I will have several applications running.

On average (whatever that really means) if my backup application is not running the CPU is about 30% busy (in the past it was much busier, e.g. about 8%, and I did manage to reduce it to the 30% I now see.

5
I'm using Bitdefender Home Scanner with the Bitdefender Box since June 2018 and Registry Backup has  been running since March 2016. I will first try booting into safe mode and manually running Registry Backup.

I do have a LOT of applications installed, some of which perform duplicate functions. Where that is true if it does not have some added value I've been trying to uninstall all of the dups. This is a very slow process for me.

I've added several applications to my startup folder so when the system boots everything I normally use starts up. Booting into safe mode will eliminate most it not all of them. Also I could pause my AV while in safe mode when I run the Registry Backup.

BTW It is now 2000 hours and still NO IP address change or BSOD. I remain optimistic!  :shy:
Thanks again for the help.  :smiley:

6
Quote
Can you manually create a registry back up from within the program as I've done to see if you still get error messages ?
After running the Registry Backup and getting the failure I did run the backup within Windows Repair and got the same error. As a test I just ran the backup within Window Repair and got the failure, the log is attached. I just noticed that the date of the log file is 11/04/19 1300 hours (this is the current time) thus the log was updated from my most recent run.

I'm assuming that the failure is unique to Tweaking.com, I just used Registry First Aid v11.3 to backup the registry. I thought that I had some app I installed that backs up the registry daily but I'm not finding it now. I assume this is due to old age and a few lost brain cells.

Tweaking.com is backing up something, see the attached image Backups as of 2019 1104.png

Quote
As for the Internet problem, can you switch off the router and computer and disconnect all cables for a couple of minutes.
I had tried this a few weeks ago and even did a full power reset, e.g. with the power cable unplugged I pressed the power on button a few times on each device.

The past few days (5 I think) I have NOT seen this issue.

Quote
Reconnect the cables then switch just the router on until all of its lights are on and then switch the computer on.

This is known as a router power cycle and can resolve most connectivity problems.
This I did not do or at least not in the sequence you suggest. If the issue reoccurs I'll give it a shot.

Quote
When you get that 169.254.###.### IP address, that denotes a DHCP problem where Windows uses a workaround of assigning an APIPA address of 169.254. until the DHCP server becomes available but generally, a reboot of the router or computer is needed.
That makes sense, thanks. To get back my static address:
  • first I checked the adapter properties to ensure it still had the info for the static address. Sometimes it was all blank. I don't know if I did something to wipe it out or it was part of the issue.
  • I'd open a CMD prompt as admin
  • issue ipconfig just to ensure the IP address was wrong
  • issue ipconfig /release
  • issue ipconfig /renew  (I'm not sure which I did first)
  • Normally my IP address would return back to my static address 192.168.0.168 and all would be OK until it recurred. I've not see the issue for a few days since running Windows Repair. I don't know if Windows Repair resolved the issue but I'm willing to give it credit

This AM (about 3 hours ago) I returned to my PC and I'm happy to report that it was running and both displays were on, e.g. NO BSOD.  :undecided: "Possibly" the hibernation routine had a weird something and forcing it off corrected it. Obviously I'm just guessing, I'm totally lost and grabbing anything that might provide relief.

Much thanks for the info and details!!! I remain open for suggestions.


7
More info - I left my PC to visit with my family and spend some time with my wife. When I returned to my PC it seemed to be in hibernation mode which is expected or so this has been the state for quite some time. The displays (I have two 32" monitors) were in sleep mode, the lights on the PC were on which is strange because when the system is hibernating the lights are off.

I moved my mouse and the PC started to come alive. But it was booting, e.g. it was NOT coming out of hibernation. I'm confused at this time.

I just open a CMD window as ADMIN and issued powercfg.exe /h off to ensure hibernation was turned off and the system would not go into hibernation.
I also checked my power options and ensured the display and sleep modes were set to NEVER.

I've been using the system tonight for about 3 hours and as expected it seems to be running normally.
I also ran WhoCrashed. It reported "Crash dumps are enabled on your computer." This means that I have correctly setup the big memory dump. Also it reported "Crash dumps are enabled but no valid crash dumps have been found." To me this means that the system DID NOT encounter a BSOD. Thus I'm confused as to why the system booted when I returned and moved the mouse.

I'm about to go to bed and will leave the system running.
I'm assuming that I have correctly set the power options to leave the displays on and not allow the system to sleep. Also I'm assuming that because I issued "powercfg.exe /h off" in the CMD window the system will NOT go into hibernation.

In the morning when I check the system I expect to see the PC running and both displays on.
I just ran the Registry Backup in Tweaking.com Windows Repair, it reports "The last scheduled backup had errors or failed." I checked the log and see two errors:
[11/04/19 - 00:48:38] Backing Up File: C:\Users\UpdatusUser\ntuser.dat
[11/04/19 - 00:48:38] Result: Failed - Error: -1 (API Reg Save Failed (), Tried File Copy, File In use, Cannot copy.)

[11/04/19 - 00:48:38] Backing Up File: C:\Users\UpdatusUser\AppData\Local\Microsoft\Windows\UsrClass.dat
[11/04/19 - 00:48:38] Result: Failed - Error: -1 (API Reg Save Failed (), Tried File Copy, File In use, Cannot copy.)  :confused:


8
I'm running Win 10 Pro v1903 build 18362.418
Registry Backup v3.5.3
I've been running registry backup with success since Dec of 2016 but the last two weeks it has been failing with the following errors. I've also attached the log just in case there is something I missed.

[11/03/19 - 17:31:49] Backing Up File: C:\Users\UpdatusUser\ntuser.dat
[11/03/19 - 17:31:49] Result: Failed - Error: -1 (API Reg Save Failed (), Tried File Copy, File In use, Cannot copy.)

[11/03/19 - 17:31:49] Backing Up File: C:\Users\UpdatusUser\AppData\Local\Microsoft\Windows\UsrClass.dat
[11/03/19 - 17:31:49] Result: Failed - Error: -1 (API Reg Save Failed (), Tried File Copy, File In use, Cannot copy.)

I've rebooted the system several times and always get the error somewhere during the startup. I've also run the function in Tweaking.com Window Repair (v4.6.1) and get the same failure (I think it is the same).

It seems that I'm in constant computer hell with some weird issue thus I may have done something to create the issue but I'm not aware of what it might be. I currently have two major issues I've been researching for a few weeks, so far no solution. Because of the two issues (Sometimes when I boot my desktop the PC does not assign the static address and I get  ip address 169.254.71.110 or something like that. Also sometimes it will occur when the system has been running for some time, the other issue is a BSOD) I've gone down numerous rabbit holes. I will admit that I'm in over my head.

Earlier today I ran Tweaking.com Windows Repair and I'm still recovering from changes it made for me (damn). Now I have another new issue which occurred after running Windows Repair. Normally I leave my PC run 24x7, now when I return to my PC after being away for a period of time (few minutes to hours) the PC has shutdown. So far I cannot determine why it is shutting down. I really do NOT want the PC to shutdown.

I'm trying to use WhoCrashed to help with the BSOD, I had to recreate the full dump after running Tweaking.com Windows Repair) and don't know if I still get the BSOD or have a new issue, e.g. the random shutdown.

I'm open for suggestions and would appreciate instructions at the dummy level.

9
My apologies - thought you were using Task Manager.

Right click on the Taskbar and select Task Manager then under the Processes tab, click on Memory to sort to highest user first and then follow those steps.
NP I was not clear as to what I was running. In the TM when I right click I don't see "Go to services" but I do see "Go to Details", in the details view when I right-click I do see "Go to Services".

At this point I need more education (dummies version)   :shy: I found several YouTube videos and will watch them, hopefully they are good.  :undecided:

BTW MRT is still scanning the C drive, with 39 infected items (at this time I have no idea as to what they are). The progress bar looks like 1% completed, the scan time is currently 4 HR 50 minutes. At this rate it will take days to complete. As expected currently MRT is consuming a huge chunk of the CPU (23-40%) and the total CPU is between 70-94%. Until MRT completes there is not much I can do except try to get more education.  :cry:

In the Resource Monitor five of the cores seem to be the same (80-93% and the 6th is almost always above 90%

10
Ref - Right click on the SVCHOST.EXE and select Go to details - right click on the highlighted one - could be another svchost and select Go to services and whichever is highlighted will be the hog.

Where do I perform this action? I just attempted this action in the Resource Monitor for MRT.exe and when I right-click nothing happens.

11
Ref - Right click on the SVCHOST.EXE and select Go to details - right click on the highlighted one - could be another svchost and select Go to services and whichever is highlighted will be the hog. I'll check this out after the Malicious Software Removal Tool (MRT) completes its scan. Last night I stopped the full system scan and did the quick scan. It did not find anything. About 35 minutes ago I kicked off a full system scan. It is still scanning the "C" drive and reports 36 issues. I'll let this complete and see what the results is.

BTW I also run Kaspersky Total Security, Malwarebytes and SUPERAnitSpyware. I'm surprised that MRT is finding stuff that was not found by either of these.

Ref - I've had a reply back from Shane regarding defaulting apps and apparently it's a bug in Win 10 that MS have acknowledged.
He's also modified the Permissions and updated to 3.9.28

Much thanks for the feedback and update. I've downloaded and installed the latest. However I cannot run until MRT has completed and I analyze the results.

12
I agree that Notepad is the standard text editor but there are MUCH better text editors. It would be super nice if a user is using something else then that would be used.    :thinking:

I actually use several of the Piriform applications of which CCleaner is one. Several years ago when I used CCleaner it seemed to have a negative impact on my system in that several thing were broken. Because CCleaner was the last thing I was aware of I blamed it for creating the issue for me. Since then I've been very leary about using it. I currently have the Pro version installed and just ran the "Analyze" function and need to research the results before pulling the trigger. BTW it only identified 72.9 MB of stuff to be removed which of course does not seem worth the effort.

I'm running CCleaner v 5.29.6033 and started to implement your suggestions but " under Applications uncheck the box for MS Search" is no longer listed. Thanks for your suggestions, I need to research it more but I fear it will take me down a lot of rabbit holes.  :omg:

13
After updating with Windows Creators something was consuming my 6 core processor 100% almost 100% of the time. Using the resource monitor I could see that SVCHOST.EXE was the biggest user but there were a lot of other process also running and consuming small amounts but when added together it was big. I searched the internet for issues related to SVCHOST.EXE and found tons of possibilities which took me down several rabbit holes with numerous branches. At some point I hit the wall and was in overload (totally confused). I then pulled the trigger and ran Tweaking.com-windows repair. This had a positive impact but after a couple of days the issue returned. At this time I just ignored the issue and continued to use the system. Today the performance is OK but not great. I just looked and SVCHOST.EXE is taking at least 15% of the PC and the CPU usage is bouncing between 75%-90%. At least I'm not constantly at 100%.

At times windows seemed to freeze for 30-60 seconds, I mainly notice this in Outlook 2013 x32 but I'm not sure if it really is Outlook or the fact that I use Outlook a lot. I normally have numerous applications running and some have several windows open.

BTW I also ran the windows repair on my wife's laptop which also had performance issues and she was constantly complaining. Also on her system I had to re-establish several defaults. Since running the windows repair she claims the system is working much better. Her PC has an Intel Core i5 3210M CPU and only 8GB of RAM. She is a more typical user and does not run a lot of applications at the same time.

On my system I also noticed that was also getting a lot of hard memory faults. I have 16GB of RAM and I then changed my VM settings to something huge. My paging file is on my SSD, all or almost all of my data is on SATA drives connected directly to my motherboard. I try to keep only the OS on the SSD.

At the present I'm running the MS Windows Malicious Software Removal Tool and scanning my entire system. This of course will take a VERY long time. I kicked this off while using the Advanced System Tweaker.

14
Tweaking.com Support & Help / Advanced System Tweaker 2.0 Suggestions
« on: April 24, 2017, 11:55:12 pm »
Suggestion for the Advanced System Tweaker 2.0
  • Remember the position & size of the window. This could be applied to all of the apps. Personally I dislike it when an app opens in the middle of the main screen. With multiple monitors I prefer the app to open on my desired monitor and in the position I placed it.
  • Allow me to resize the window to the size of my desire and remember the size the next time I use it.
  • I see that there is a tweak to "All Items Have an Edit With Notepad on Right-Click Menu". How about using the text editor of my choice? There are numerous text editors that are much better than Notepad.
  • Tweak - remove temp files - I'm not sure but it looked like this only cleaned the C drive, the window closed too fast for me to really determine. However I'd like to see this enhanced to check all of my drives for TEMP folders and other temp files such as those left behind by MS Office.

15
I recently ran all the steps in v3.9.27 Tweaking.com-Windows Repair Window. One of the steps reverts all of the settings to the Windows defaults. This is a double-edge sword in that it can be a good or bad thing to do. Good in the sense some settings have been set and have created issues and  bad in the sense I've really customized my system and now a lot of things no longer work as expected. Before the settings are set to the default I'd like to see what is going to be changed and the option to deselect one or more of the settings. At this time I'm still finding settings that I have customized and going through the pain of re-customizing my system.

16
I'm not sure if this is an issue with v3.9.27 or something else turned on Windows Defender. I run Kaspersky Total Security as my antivirus and I'm reasonably sure I had turned off the Windows Defender software because it is NOT a good practice to run more than one antivirus software. After running all the steps in v3.9.27 I noticed that Windows Defender was running.

Using https://www.windowscentral.com/how-permanently-disable-windows-defender-windows-10 I turned off windows defender. 

17
After running v3.9.27 Tweaking.com-Windows Repair I've noticed that the big windows preview no longer works when I mouse over the a thumbnail after mousing over an icon in the taskbar. Let me see if I can better describe this. Before running all the steps I could mouse over an icon in the taskbar, a thumbnail of each window for that icon would popup (this still happens), I could then mouse over any of the thumbnail images and then the full window would be displayed until I moved the mouse. This last action no longer works for me.
Example. Let's say I have five word documents open, in the taskbar I see the word icon, I mouse over the icon and I see five thumbnails, I could then mouse over any of the thumbnails and the full size window would be displayed until I moved the mouse. If I wanted to activate the window I would click on the thumbnail.

I really liked the temp normal window view and would like to get it back.  :cheesy:
I'm running the latest version of Win10 x64 1703 build 15063.138

18
Yes we easily fall into the trap of thinking it was the last thing you did. Very often this is true and because of this we often forget to check other things.

BTW when I changed the mouse I also changed the USB receiver. When I plugged it in within a couple of seconds it was recognized and working.

19
I changed the mouse and the new mouse is correctly working. This is an obvious move I should have done before posting but sometimes we do dumb things.
Thanks!

20
I just went through all the steps using v3.9.27 Tweaking.com-Windows Repair and now my Mouse (Logitech M310) wheel is no longer working. Previously if browsing a web page I could click (press down) the wheel (keep the wheel pressed down) and then move the mouse to scroll the page or in SketchUp it would invoke the Orbit tool. Now neither work as expected. My system is a desktop running Win10 v1703 Build 15063.138

21
Tweaking.com Support & Help / v3.5.3 changed settings
« on: November 30, 2016, 10:04:02 pm »
Previously I had v 3.3.1 installed on my Win10 x64 system. I just upgraded to v3.5.3 and noticed that my settings had changed from the previous install.

Not a big issue but annoying and totally unexpected.

Is there a way to restore specific keys. I recently noticed that my MS Office "fileMRU" keys had been deleted. I'm not exactly sure but I have several backup of my registry and hopefully the lost keys are in one of them. At this point I'm lost.

22
Tweaking.com Support & Help / Re: System File Check is not successful
« on: March 16, 2016, 02:01:14 pm »
Forgot to include the SFCFix log, it looks like it ran with success.  Now I'm really confused, in the CMD window (previous post) I infer that it failed but in the log file it looks like it was a success. What do you suggest at this time?

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-03-16 13:06:54.469
Microsoft Windows 10 Build 10586 - amd64
Not using a script file.

AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-03-16 13:58:43.941

23
Tweaking.com Support & Help / Re: System File Check is not successful
« on: March 16, 2016, 01:57:53 pm »
On my wife's laptop I just ran SFCFix after mounting the Win10 ISO file and it failed, see the image. following is the msg.
The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077.

24
Tweaking.com Support & Help / Re: System File Check is not successful
« on: March 16, 2016, 12:34:37 pm »
Quote
I don't have Win 10 to try out these Dism cmds but for that cmd to succeed, you need to mount the volume from the ISO.
I'm assuming you mean the Win10 install CD as an ISO file. This I have and give it a try.
Quote
Have you considered a repair install which you can do by using the Upgrade now button in https://www.microsoft.com/en-gb/windows/windows-10-upgrade
If I recall correctly this would require that I reinstall my apps. For now this is a no-no for me. I'm fighting too many other issues with my four systems. However this may be the shortest distance between my problems and success. During the Christmas holidays I started a clean install of Win10 on my desktop and I'm still resolving issues on the system and access to the system from my three laptops.
Quote
This won't affect anything you have installed since upgrading to Win 10, unlike a refresh or reset would, but would be advisable to create an external system image first as a fall back.
Gee if it will not really effect anything this really sounds like a great option.
Currently I'm bouncing between my laptop (aka W700) and my wife's laptop (AKS Lenovo) both have the same issue in that SFC cannot repair the errors. I did run SFCFix on both and get the same results, see the image.
I'm going to try the ISO mount, if no success then I'll try the upgrade option.

25
Tweaking.com Support & Help / Re: System File Check is not successful
« on: March 16, 2016, 12:33:04 am »
OK I'm going in one huge circle on this.
  • When I run WR, step 4 (SFC) it states that it found corrupt files but was unable to fix some of them.
  • In Admin CMD if I run dism /online /cleanup-image /checkhealth it states that the files are repairable
  • I've shared out the C:\windows folder on my desktop and access it on the laptop as the Z drive then I ran  Dism /Online /Cleanup-Image /RestoreHealth /Source:z: /LimitAccess (in Admin CMD window) and it fails stating the source files could not be found. Any idea what I did wrong?
  • I looked at the DISM.LOG file (it is attached) but it is so huge I have no idea what I should be looking for and if I see something I don't know what to do about it.
  • Do you need any additional information?

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