Messages

1

General Computer Support / Re: Windows Updates fails configuring

« on: August 15, 2014, 04:28:30 pm »

Hi Shane

I really hope you are not going to be too upset with me but my PC started to have all sorts of problems, Windows Live Mail
was freezing, a program that runs Opditracker, a CD/DVD storage management program  stopped working and when I tried to start it
I got a message that Dot Net 1.1 needed to be installed, and other problems I figured I had malware of some sort, in spite of the fact that
ESET and Kaspersky Startup disk scan gave the PC a clean bill of health so I formatted and reinstalled the OS.

Thanks for your excellent help and programs.

Regards

savey
 

2

General Computer Support / Re: Windows Updates fails configuring

« on: August 13, 2014, 01:48:33 am »

Hi Shane

this time the updates did not even install, the install dialogue ran for about and hour on 0%, during that time three errors came up in Event Viewer,

they are attached.

Cheers

savey

3

General Computer Support / Re: Windows Updates fails configuring

« on: August 11, 2014, 06:53:02 pm »

Hi Shane

I have "migration.xml" and "poqexec.log"

cheers

savey

4

General Computer Support / Re: Windows Updates fails configuring

« on: August 10, 2014, 01:12:36 pm »

Hi Shane

UAC is on and the updates failed again, I cannot do a screen shot as the message comes up during the boot cycle.

"failed configuring updates undoing changes"

Regarding the browser crashing I only have Google Toolbar and Google Toolbar Helper enabled in Add-ons.
it only happens when I copy Base Filtering Engine from your post and not from mine.

And it is still happening.

Cheers

Daniel

5

General Computer Support / Re: Windows Updates fails configuring

« on: August 08, 2014, 03:50:24 pm »

Hi

Windows Updates was set on Automatic and was not running but when clicked on Windows Update shortcut (find Windows Updates), it started (I have WU set on never Check),
Background Intelligent Transfer Service is set on manual but was running, base filtering engine is set on Automatic and was running, Cryptographic services
is set on Automatic and was running. Find Windows Update was running after the initial check of the Windows Update Service.

One anomaly which may be a clue or my not be is that I copied the text from your post to quicken my response but when I tried to copy
"Base Filtering Engine" the browser closed down, this happened three times, so Windows Update and  Base Intelligent Transfer copied okay
but Base Filtering Engine did not, seems strange to me.

Cheers

savey

6

General Computer Support / Re: Windows Updates fails configuring

« on: August 07, 2014, 08:50:22 pm »

Hi Shane

I ran the new windows repair v2..8.5 and that made no difference, I also created a new user account and tried under that account, I got the same issue.

Anything else I can try.

Cheers

savey

7

General Computer Support / Re: Windows Updates fails configuring

« on: August 02, 2014, 01:42:44 pm »

ComboFix isn't compatible with Win 8.1 yet (dated May 2014) http://www.winhelp.us/combofix.html

Odd, I thought they would have updated to support 8.1 by now. There isnt a whole lot different from 8 lol

Shane

No worries,

I ran ADWCleaner, TDSKiller, Malwarebytes and Kaspersky's 10 Boo Disk AV Scan, and all is clean.

I will create and test a new user account sometime today.

Cheers

savey

8

General Computer Support / Re: Windows Updates fails configuring

« on: July 31, 2014, 12:10:15 pm »

Hi

I tried to run Combofix but got an error saying it was not meant to run in Compatibility Mode,

See pic Error 1

I checked the file and no compatibility mode was set.
Windows asked if I wanted to check the program for compatibility,
I selected yes and the result was that the program was not compatible
with Windows 2000

See Pic Error 2

Seems ominous to me.

Cheers

savey

9

General Computer Support / Re: Windows Updates fails configuring

« on: July 30, 2014, 06:15:44 pm »

Hi

then here's hoping Shane can see a way forward, I am not going through the Refresh/reinstall stuff again.

WU on W8 is the buggiest program I have ever seen, I have not had problems with WU before W8, MS need to fix their software,
it is after all paid for and we can expect it to function.

Cheers

savey

10

General Computer Support / Windows Updates fails configuring

« on: July 30, 2014, 05:13:51 pm »

Hi

I have a Win 8.1 x64 PC fully updated (almost) Plenty of RAM, CPU and hard drive space.

I have Windows update set to Never Check, and Update Windows and MS Products.

I have had a lot of problems with Windows Update, I had been away from my PC for about 4 weeks and when I ran
Windows Update it found over 40 Updates, I selected all and clicked install, the caption changed to "Downloading updates progress 0%'

It stayed on 0% for over 8 hours before I gave up, Ran updates again, this time I tried one file, it worked okay then I selected four files,
that failed in the same way with 0% progress, I eventually managed to get all but two of the updates installed, but along the way I have had issues.

On some occasion "Check for updates" just ran for an hour or so and went nowhere, to fix this I ran "Action Centre's" Fix problems with Windows Update.
then it would run okay, sometimes, on other occasions I had to delete the content in C:\Windows\SoftwareDistribution before it would work (I turned off WU service first, the back on when I hade deleted the content).

Now I am a stage where nothing seems to get me over the problems, when I go through the "fix" process to get WU to work, the two updates are found, selecting either one or both installs them but on reboot I get a "Failed configuring Windows Updates, undoing changes"  during the boot cycle. This has happened many time.

I ran the Windows All In one fix selecting every option, that did not work, I did the change to DNS Server thing, that did not fix the problem, then I ran AIO again, that did not fix the problem,
I then ran the Repair WMI and Repair Windows Updates, same result.

On other issue that may be a clue is that the first time I run "Check for updates" after running the Fix, either Action Centre, AIO or Repair updates, (from this site)
I get an error 8024a000, which I believe is a connection error, I click on try again and it works, (finding Updates that is)

I have looked on the forums and I have not found a single definitive fix for Updates in Windows 8x, the other ones I have tries are

DISM.exe /Online /Cleanup-image /Restorehealth

Everything found on this site. http://support.microsoft.com/kb/949358

I am on the Verge of giving up, can you help?

Thanks

savey

11

General Computer Support / Re: PC Does not automaticallyconnect to Wifi Network

« on: July 25, 2014, 03:01:47 pm »

Hi Shane

My apologies for taking so long to get back to you, I have been caught up with renovations, laying and maintaining 120 square meters of lawn and
having an operation on my hand. These are not excuse for bad manners but they are all I have....

Meanwhile we have had Ethernet Cable installed and so are using a different card and connection is now automatic, as it should be.

I appreciate your time and effort.

Regards

savey

12

General Computer Support / Re: PC Does not automaticallyconnect to Wifi Network

« on: July 09, 2014, 11:15:28 am »

Hi

I sent an email to the address shown.

regards

savey

13

General Computer Support / Re: PC Does not automaticallyconnect to Wifi Network

« on: July 08, 2014, 02:38:31 pm »

Hi

thanks, I'll email you when I know my schedule, is there any software I need to install first?

Cheers

savey

14

General Computer Support / Re: PC Does not automaticallyconnect to Wifi Network

« on: July 07, 2014, 11:06:36 pm »

Hi

sorry mate, it still does not save the network, either way, by connecting or by manully adding
it in the Manage Networks area.

Cheers

savey

15

General Computer Support / Re: PC Does not automaticallyconnect to Wifi Network

« on: July 07, 2014, 03:27:48 pm »

Hi

I'm afraid that did not fix the problem, the new driver is listed as
Version: 3.1.4.0 and date 22/07/2010, still supplied by Ralink.

I thought I would let you know about the log-on process as I have not seen this process before, my W7 and W8.1 PC's
do not have the same screens, only this Vista Home Premium (fully updated) PC, even my Vista Ultimate PC,
when it was around did not have the same log-on screens, it just may be a clue.

The first screen is self explanatory

The second screen asks for a PIN, but I only have a 10 digit network key or passphrase I click on
"I want to enter the Network Key or Oassohrase instead"

The third screen is where I enter the key, I do not have a USB with network settings, then I click on connect

The fourth screen shows "Successfully connected" "Save this network" and
"start this connection automatically" which of course  it does not.

I really help this will give some more clues to the problem.

Hang in there.

regards

savey

16

General Computer Support / Re: PC Does not automaticallyconnect to Wifi Network

« on: July 07, 2014, 01:54:59 pm »

Hi

Here is the Hardware identifier data for you.

USB\VID_13D3&PID_3247&REV_0801|USB\VID_13D3&PID_3247

Driver version is 2.1.1.0 supplied by Ralink
I downloaded this from the Medion site.

thanks and regards

savey

17

General Computer Support / Re: usb 2.0

« on: July 06, 2014, 03:06:00 pm »

Hi

I have a couple of ideas around a repair install but I will leave it to the expert, Shane.

Cheers

savey

18

General Computer Support / Re: usb 2.0

« on: July 06, 2014, 02:22:20 pm »

Hi

Is USB Controllers showing in device manager and are there ports listed under that entry?

If yes I would right click/uninstall them then restart the machine and see if windows loads the drivers?

If not go to device manager select USB controllers then Action/Scan for hardware changes.

Cheers

savey

19

General Computer Support / Re: PC Does not automaticallyconnect to Wifi Network

« on: July 06, 2014, 02:12:54 pm »

I suggest that the best use of remote control such as the teamview, about a time remote assistance.

Huh?

20

General Computer Support / Re: PC Does not automaticallyconnect to Wifi Network

« on: July 04, 2014, 07:37:14 pm »

Hi

enjoy the time with the family, I will gladly wait.

In any case the power line to that PC is disconnected for some renovations and
will be down a couple of days.

The PC is a Medion made in Germany when Aldi owned Medion. The driver is the latest listed
for the PC but maybe a more specific one would be better.

I'll send the data as soon as the P is up and running.

Regards 

savey

21

General Computer Support / Re: PC Does not automaticallyconnect to Wifi Network

« on: July 03, 2014, 04:41:43 pm »

Hi

here is the result

Cheers

savey

22

General Computer Support / Re: PC Does not automaticallyconnect to Wifi Network

« on: July 03, 2014, 02:54:30 pm »

Hi

my apologies, I missed that question.

In device manager it is listed as 802.11 n/g/b Wireless Lan USB Adapter,
it is not a USB Adapter it is attached to the motherboard.

The manufactures is listed as Azure Technologies and the driver is
by Ralink,

I do not know of any software that connects, I click on the connection icon (std windows icon)
beside the clock on the task bar and select conect to a Network.

But in my programs list in Revo Uninstaller there are two entries listed as "Intel Pro Network Connections"
and "Intel Pro Network Connections 12.2.41.0"

Thanks again for your help.

regards

Daniel

23

General Computer Support / Re: PC Does not automaticallyconnect to Wifi Network

« on: June 27, 2014, 06:25:38 pm »

Hi

I must say, I really appreciate your patience and input with this issue, posting the details of other
similar problems and solutions must have taken time to do.

However, after running your Windows Repair tool I still have the same problem. All permissions are there
in the Administrators group .

Any ideas where to from here?

Regards

savey

24

General Computer Support / Re: PC Does not automaticallyconnect to Wifi Network

« on: June 26, 2014, 12:15:49 pm »

I have had this happen on a few of my customers machines. It turned out the store password info in windows was corrupt.

So I went to the network and sharing center, on the left I clicked on manage wireless networks. There you will see the saved networks. I removed them all, rebooted and the next time Windows finally started auto connecting after I had it connect one more time and it saved the info fresh.

Shane

Hi

sorry it took so long to get back to you, I have notbeen able to get onto this PC.

When I go to Manage Wireless Networks, no Networks are listed, when I try to Add
my Network, it is not accepted.

When I go to Manage Network Connections my Wireles Network is shown as working.

Where can I go from here?

thanks

savey

25

General Computer Support / PC Does not automaticallyconnect to Wifi Network

« on: June 20, 2014, 05:30:58 pm »

Hi

my Vista PC, fully updated, does not connect automaticaly when the PC is started, once I connect it works fine.

When I connect I enter the password and select the "connect automaticaly" check box when it shows but the PC
still does not connect until I manuall select "connect to a network" and manually connect.

This did not happen when I had a cable connection but have moved house and now have a wireless modem, I have disabled the
ethernet cable card but that did not help.

The internal Wirelss card is made by AzureWave Technologies, Inc, the driver is provided by Ralink, I cannot find the model name/number.
 
I have tried uninstalling the driver and updating it, uninstalling made no difference and the Auto Update found no new drivers.
 
I could not find a driver online, it is difficult without knowing which driver to search for.

I'd appreciate any help or suggestions with this problem.

Thanks

savey