Messages

1

General Computer Support / Re: BFE won't start

« on: September 02, 2014, 05:04:00 pm »

Boggin, tried the full scan and ESET, still no BFE. So I lost it and pulled all my files off the laptop and set it back to factory settings, BFE is back on. All seems well.
Shane, I had done the basic MBAM scan, I will try the root kit to see if it finds anything just to feel a bit more secure.

Thanks for all your help!!

2

General Computer Support / Re: BFE won't start

« on: August 29, 2014, 03:41:29 pm »

MBAM only detected 1 object but said wasn't malware. "PUP.optional,serviceprotect" something like that, can't remember exactly. It's my wife's computer, she knows even less than I do about computers so this could be an issue that has gone unnoticed for a while. I ran MBAM a few months ago on it and got a huge list of threats, figured removing them would address any issues they caused. Now I'm thinking it must've happened back then since system restore didn't work (oldest restore point was only a few weeks ago).

Running MSRT now. Will use the service repair tool when done and post an update.

Thanks so much for your help!

3

General Computer Support / BFE won't start - SOLVED

« on: August 29, 2014, 09:47:16 am »

New Dell laptop, running windows 8. AVG and firewall won't start, can't install any other type of virus protection. Determined that BFE wasn't on/working. Ran MBAM, tried system restore, tried windows all in one from this site, BFE still won't start. When I try to start BFE get a generic "windows can't start BFE on local computer, error 193". Need help!!

Update - noticed a couple of boxes unchecked by default in Windows All in One repair "reset file permissions -2" clicked that and ran repair again. Still unable to install firewall or AV, BFE still won't start. Any help/advice is much appreciated. Thanks!