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Messages - [email protected]

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1
General Computer Support / Re: BSOD and atapi.sys
« on: April 02, 2015, 11:30:23 am »
Quote
Now I noticed in the log that you posted that it wasnt always the atapy.sis but also a few other files with all the same error.

So a couple of questions

1. have you ran chkdsk c: /r on the system yet to check for bad sectors?

Yes

Quote
2. Have you ran combofix.exe and tdsskiller.exe yet?

I just ran tdsskiller, and it did not indicate any problem. Perhaps I need to interpret something.

I did not succeed in running combofix. When it got to the scan portion, it froze the computer, including the clock, twice. I ran it in safe mode, and after 25 minutes, there were no results and no CPU activity and the computer appeared to be frozen except for the clock.

I did run GMER without finding any problem.

Quote
You said the problems where happening before you replaced the dvd drive, so we know that isnt the cause.
It has been happening occasionally for quite a while. Then I upgraded Macrium Reflect to v.6. I ran a backup successfully. I ran an incremental backup successfully, but the second incremental caused the BSOD.  It has done this every time that I have tried it. Macrium is not been able to figure out what is causing it. after I upgraded Macrium Reflect, the crashes started occurring more and more frequently.

Quote
have you also made sure to get all the current updates for XP?

 Yes.

Thank you.

Phil


2
General Computer Support / Re: BSOD and atapi.sys
« on: April 01, 2015, 05:21:16 pm »
More info on that one
https://msdn.microsoft.com/en-us/library/windows/hardware/ff559244%28v=vs.85%29.aspx

Which can be caused by faulty memory, have you done a memory test yet?

Shane
Yes, I ran the latest version of memtest86, two passes no errors.

3
General Computer Support / Re: BSOD and atapi.sys
« on: April 01, 2015, 05:19:20 pm »
Hi!

What did you change before concerning your hardware?

HDW
  I replaced an Asus DVD player and burner that would no longer burn DVDs with a new one of the same model, but the problem goes back to before that.

4
General Computer Support / BSOD and atapi.sys
« on: April 01, 2015, 09:54:05 am »
Hi,

I am having repeated BSOD crashes, mostly of this sort:

Bug Check String  : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code    : 0x1000007f
Parameter 1       : 0x00000008
Parameter 2       : 0x80042000
Parameter 3       : 0x00000000
Parameter 4       : 0x00000000
Caused By Driver  : atapi.sys
Caused By Address : atapi.sys+2e2b
File Description  : IDE/ATAPI Port Driver
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 5.1.2600.5512 (xpsp.080413-2108)
Processor         : 32-bit
Crash Address     : atapi.sys+2e2b
Stack Address 1   : atapi.sys+3c38
Stack Address 2   : atapi.sys+614b
Stack Address 3   : ntoskrnl.exe+6e561


I have attached a file with more information and different sorts of crashes.

I have run the Tweaking repair tool and I have recently done a repair install of XP SP3.

Help would be greatly appreciated.

Phil King

5
I did run the Repair Environment Variables and reboot. Actually, I've done that several times now, but when I run the scan after rebooting I still get:

Tweaking.com - Windows Repair - Pre-Scan
Computer: PHIL (Microsoft Windows XP 5.1.2600 Service Pack 3) (32-bit)
Started at (3/23/2015 5:05:47 PM)
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------
Skipping Scan Of Windows Packages Files.
This Scan Is For Windows Vista, 7, 8, 8.1, 10 And Newer.
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------
Scanning Reparse Points.
Started at (3/23/2015 5:05:47 PM)

No problems where found with the Reparse Points.

Files & Folders Searched: 229,946
Reparse Points Found: 9

Done (3/23/2015 5:07:37 PM)
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------
Checking Environment Variables.
Started at (3/23/2015 5:07:37 PM)

This folder in the 'PSModulePath' variable doesn't exist: C:\WINDOWS\system32\WindowsPowerShell\v1.0\Modules

Problems where found with the Environment Variables.
You can use the Repair Environment Variables Tool at the bottom of this Window to try and fix these problems.

Done (3/23/2015 5:07:37 PM)
--------------------------------------------------------------------------------

Done (3/23/2015 5:07:37 PM)
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------
Done (3/23/2015 5:07:37 PM)
Scan Complete - Problems Found!

You can use the Repair Reparse Points or Repair Environment Variables tools at the bottom of this Window if needed.

While problems have been found, you can still run the repairs in the program.
But for the best results it is recommended to fix the problems reported in this scan if possible.
If you need help fixing any of the items in the log, just post in the forums at Tweaking.com for help.

This is after I have clicked on every repair option that I can find and after rebooting.

6
(SOLVED: I tried to put this in the subject line, but neither Firefox would Chrome would let me modify it.)


How do I fix, This folder in the 'PSModulePath' variable doesn't exist: C:\WINDOWS\system32\WindowsPowerShell\v1.0\Modules

XP SP3

Thank you for your help.

Phil

Tweaking.com - Windows Repair - Pre Repairs Scan
Computer: PHIL (Microsoft Windows XP 5.1.2600 Service Pack 3) (32-bit)
Started at (3/21/2015 12:29:32 PM)
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------
Skipping Scan Of Windows Packages Files.
This Scan Is For Windows Vista, 7, 8, 8.1, 10 And Newer.
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------
Scanning Reparse Points.
Started at (3/21/2015 12:29:32 PM)

No problems were found with the Reparse Points.

Files & Folders Searched: 231,553
Reparse Points Found: 9

Done (3/21/2015 12:29:45 PM)
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------
Checking Environment Variables.
Started at (3/21/2015 12:29:45 PM)

This folder in the 'PSModulePath' variable doesn't exist: C:\WINDOWS\system32\WindowsPowerShell\v1.0\Modules

Problems where found with the Environment Variables.

Done (3/21/2015 12:29:45 PM)
--------------------------------------------------------------------------------

Done (3/21/2015 12:29:45 PM)
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------
Done (3/21/2015 12:29:45 PM)
Scan Complete - Problems Found!

While problems have been found, you can still run the repairs in the program.
But for the best results it is recommended to fix the problems reported in this scan if possible.
If you need help fixing any of the items in the log, just post in the forums at Tweaking.com for help.

7
Tweaking.com Support & Help / Re: Clean boot vs. Safe mode
« on: February 23, 2015, 10:53:31 am »
Thank you.

8
Tweaking.com Support & Help / Clean boot vs. Safe mode
« on: February 22, 2015, 09:41:07 am »
What is the difference in results between booting into safe mode and and a clean boot when using your repair tool?

I ask because booting into safe mode is really easy, and when I try to do a clean boot by disabling the non-Microsoft programs on the services tab, the computer tells me that it cannot disable all of them and perhaps I should log in as an administrator. Well, I am the administrator.

What do you suggest?

Thank you for your help.

Phil King

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