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Hi Tom

1. I was able to create the USB and booted with USB. I id get to the Desktop .. and started with Command Prompt. However, none of the commands you suggested worked. I attach the screenshots (screen shot 1) what the messages I recd with the commands. (DISM)

2. Without any success on command DISM, I did the SFC / Scannow ... and did not succeed... see screen shot 2.

3/ I did the Shutdown command. I got to the screenshot 3. asking me to enter the bitlocker Key. I did that and I get a blue screen (screenshot 4) with error NTFS_FILE_SYSTEM

Please advise what I should be doing next.

Also, I feel that step 3 in Tweaking has caused this issue. (i.e checking file system). Maybe you need to look why that happened.

HELP !!!!


My Laptop : Lenovo X1 Carbon with Windows 10 bought May 2019. (so relatively new)

Licensed Member : my id

Status: After the Tweaking step 3 "Check File System" , my laptop does not even complete the boot up. I did not complete the repair of my system.

I have tried most Troubleshoot Advanced Options  (except resetting the PC) but unable to boot up. In the option 'Command Prompt" ... it said that my c drive is either corrupted or unreadable.

Please advise how do I recover my system.

If I need to download a software to a flash drive, what is the size of flash drive I will need ?

many thanks


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