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General Computer Support / Didn't Fix Windows Restore Problems

« on: January 13, 2013, 03:32:26 pm »

Thanks for the effort, but your Beta didn't work for me.  When I installed Roxio NXT, it included a program "BackOnTrack 4".  BackOnTrack 4 tried to replace Windows Restore as the means of creating restore points and making system images.  Unfortunately, BackOnTrack didn't install corrrectly - and it ended up making both itself and Windows Restore inoperative.  In Control Panel/System, I am able to turn "on" Restore for my system drive (an SSD), but when I go into Control Panel/Backup Restore and try to open System restore, it tells me (incorrectly) that Restore is not turned on for any drive.  Before the problem with BackOnTrack, I had multiple Windows Restore Points - as well as Image Backups.  Unfortunately, when I try to Restore from them - I get an error message saying that the system could not boot from the restore image - so the system is being returned to its original state.  I get the same error, when I run Restore from my emergency Windows disk.  Bottom line is that Windows Restore is completely inoperative in terms of creating new backups, or restoring from old ones - and your utility didn't appear to have any impact at all.  Thanks for trying.  Anybody got any ideas?