Topics

1

General Computer Support / Run common repairs and have some questions

« on: July 02, 2018, 05:13:38 pm »

I have used this program before and with great success but this time not so good.
Question one is which feature do i NOT run to stop the program from defaulting my apps such as .PDF files opening with Edge instead of Adobe.

Question two is Why? I ran the program and did  everything as instructed like usual. When I ran the "make a restore point" the program said it was made successfully and i moved on and ran the fixes. when it was done i was not sure i wanted to keep the fixes and tried to find the restore point but its not there. It doesn't seem to create a restore point. Is it created somewhere else instead of the normal place in windows? If so Why? I had to create one manually now but its too late.

The problem i am having is with a Lenovo ultrabook. It was running windows 8.1 and updated to Win 10. Its been great but since one of the last updates the problem is that the system will not boot to windows the first time. It just sits forever at the Lenovo logo. But if i force shutdown and reboot all is well. I have found if i disable Turn on Fast Bootup it will work but i still seem to have a long shutdown waiting period, sometimes not shutting down, just spinning and spinning. Have you heard of this?

2

General Computer Support / Computer shuts down at random time no BSOD or error.

« on: January 20, 2015, 01:57:57 pm »

I am having a strange problem. I have a Winxp SP3 (i know I need to move on to a new system but its not my main machine) that will randomly shut itself off. It has gone for a day or two and sometimes an hour or two. There is no error message and no good reason for it. I have a good battery in the UPS. The system event viewer doesn't show anything either. I have run all kinds of virus checks, Malwarebytes, and tried CCleaner. I looked in the System Scheduler and found nothing there. I started to suspect a fan not running or a heat problem but I vacuumed it out (it wasn't bad, I usually keep up with  that ) and I kept an eye on the fans and they are running. I dont know of a utility to test the temp of the CPU and the fans running, so if you can recommend a utility I will try that. I just ran the Windows repair All in One and am waiting to see if fixed the issue. I did not check off everything , just what I thought would have to do with the problem I am having. Have you ever seen this?

The windows repair worked great and fixed another computer I had a problem with.

3

General Computer Support / Windows repair not fixing the problem

« on: December 02, 2013, 03:03:55 pm »

Shane, correct this on your initial post.... My goal is to teach and to help, and you wont learn if you do ask...

I have a problem with a Win XP machine. Its Windows XP Pro and 2GB Ram This machine had a problem with MS updates last year and your program fixed it and its been great. Just the other day I was using Firefox and all of a sudden the screen went to "Logging off" and I had to reboot. Since then I have a variety of issues. MS updates all fail and the system is very slow. I ran Malewarebytes and Superantispyware and Norton. Then your Windows repair. Now nothing is fixed and even if I turn off Norton product tamper protection I cannot run System Restore either. I tried to run the repair utility again and it keeps saying failed in the running log. I also cannot get the VSS to work.