Topics

1

General Computer Support / Driver Power State Failure - Blue Screen Restart

« on: March 23, 2015, 05:17:57 pm »

Hello Shane,  It has been a while since you solved my Firewall problem.  Since that time I have purchased a "New" Lenovo X240 laptop with Windows 8.1 loaded on it, an Intel i5 chip, 500 GB hard drive and added 8 GB RAM.  All has been relatively well with the machine.  I recently have been receiving a Blue Screen Sad Face failure that in the fine print says DRIVER POWER STATE FAILURE.  Then it says it is creating a dump file and then restarts the computer.  After that I do not have any problems until the next time the machine goes into sleep or hibernation mode.  Then it starts ups up just fine and runs for a while then with no notice gives me the sad faced blue screen.

I looked on line and found some Microsoft references to check my hardware drivers to be sure they are up to date.  I did that in the Device Manager and all drivers report that I have the latest and greatest drivers.

Any Ideas?

2

General Computer Support / Windows Firewall won't Start - SOLVED!!!

« on: March 16, 2014, 06:07:12 pm »

I have windows 7 professional service pack 1, 32 bit.  Running on a Toshiba Protégé 830 laptop.
I have Microsoft security Essentials and have been using Windows Firewall since the original purchase of the machine.

After an update sent by Microsoft in the fall of last year which I had some trouble getting to load without failures.  The msiexec.exe file was constantly running which caused the fan on the cpu to run constantly.  If the program was left "unsuspended" in resource monitor a blue screen crash would occur if I used malwarebytes to scan it.  That is issue cleared it self about two weeks ago and I have not had that as a problem since.  (I have no Idea what caused it to start being a problem or end being one, in any case it no longer happens.) 

Malwarebytes did not find any viruses.  MS Security Essentials did not find viruses.

However during the troubleshooting I noticed that the Windows firewall was not running and would not start.  In services I get the following message "Windows could not start the Windows Firewall on Local Computer.  For more information, review the System Event Log.  If this is a non-Microsoft service contact the service vendor and refer to the service-specific error code -2144206818."   The system Event Log has the firewall listed as 7024 and reports"The Windows Firewall service terminated with service-specific error %%-2144206818."

I used the tweaking.com program today in an attempt to fix this error.  It did not work.  The windows Firewall Authorization Driver - reports that it is started and working.  The base Filtering Engine had been stopped but is not started and working as expected - restarting each time the computer is restarted.   

I am at a loss on what to do next?  Ideas?