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General Computer Support / Network & Sharing Centre Crashes on Video Call
« on: July 28, 2014, 05:09:42 pm »
Hello all!
First off, I am brand new here, I came here after being recommended the 'Windows Repair' tool to fix my problem, but alas... it didn't work.
So hello everybody! 
Anyway, I have a problem that is causing me ridiculous amounts of stress. and I only hope you guys can help me. I have searched the depths of google for a fix but it seems that no one else has ever experienced anything like this before... Here goes, ill give as much info as possible:
I start a video call using Google+ Hangouts (also applies to Oovoo and Skype) and after anywhere between 2 to 30 minutes of video chatting, the ENTIRE internet functionality of my PC will completely crash, and i mean EVERYTHING. The Network and Sharing Centre completely goes, all my programs that use internet (Steam, Dropbox) all freeze up, with everything being unable to be shut down or restarted. The only way to bring my PC back to working order is by shutting it down completely...
Low and behold, that also doesnt work. My PC just hangs on the 'Shutting Down' screen forever, meaning i have to forcibly restart it.
I have narrowed it all down to know for a fact this ONLY happens when i am on any and all varietys of video chat software (doesn't crash on just voice chat). I have done everything in my knowledge to try and fix this, Virus + Malware Scans, PatchmyPC, Windows Repair, AVG Tuneup, Killing processes and services, but nothing works. I have even asked for help on the official windows website but everyone on there is clueless too.
Please, i need someone to help me or at least provide a little info on why this could be happening. Video calls are extremely important in my life, and i need this fixed.
I can provide any extra info if need be. (my specs are attached)
Thanks in advance guys!
First off, I am brand new here, I came here after being recommended the 'Windows Repair' tool to fix my problem, but alas... it didn't work.
So hello everybody! Anyway, I have a problem that is causing me ridiculous amounts of stress. and I only hope you guys can help me. I have searched the depths of google for a fix but it seems that no one else has ever experienced anything like this before... Here goes, ill give as much info as possible:
I start a video call using Google+ Hangouts (also applies to Oovoo and Skype) and after anywhere between 2 to 30 minutes of video chatting, the ENTIRE internet functionality of my PC will completely crash, and i mean EVERYTHING. The Network and Sharing Centre completely goes, all my programs that use internet (Steam, Dropbox) all freeze up, with everything being unable to be shut down or restarted. The only way to bring my PC back to working order is by shutting it down completely...
Low and behold, that also doesnt work. My PC just hangs on the 'Shutting Down' screen forever, meaning i have to forcibly restart it.
I have narrowed it all down to know for a fact this ONLY happens when i am on any and all varietys of video chat software (doesn't crash on just voice chat). I have done everything in my knowledge to try and fix this, Virus + Malware Scans, PatchmyPC, Windows Repair, AVG Tuneup, Killing processes and services, but nothing works. I have even asked for help on the official windows website but everyone on there is clueless too.
Please, i need someone to help me or at least provide a little info on why this could be happening. Video calls are extremely important in my life, and i need this fixed.
I can provide any extra info if need be. (my specs are attached)
Thanks in advance guys!