Topics

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General Computer Support / KB4532693 W10 Update

« on: February 13, 2020, 06:46:01 pm »

Hello All. I have spent hours Googling and selecting what would hopefully be the answer to resolve the corruption of my User Profile. It appears to be the result of installing a recent W10 cumulative KB4532693 file. The only thing to resolve the problem, or so I thought, was to go into safe mode and restore back to a point just before the install of the KB file. At the time I did not know it was that file so after I had resolved it I was doing some minor bits when after about an hour a panel appeared with the Restart prompt so I clicked on it and the update successfully installed but upon the final auto restart I was greeted once again with the accursed message that my User Profile had again gone down the chute.
As it is now 2.45am I am retiring but will again later on select the restore point I made earlier and try to block the download and install of that KB file. Prior to going back to the earlier restore point I tried the route of swapping over the two files and altering the numbers in the STATE and RefCount units to Zero but that did nothing at all.   

2

General Computer Support / Startup failure on W10 computer (SOLVED)

« on: August 03, 2016, 01:56:43 am »

Hello all, all I am getting on the monitor is a small square that looks like a face upon booting up the computer. It was working pefectly yesterday. See screen grab. I bought the computer new, 2 months ago. Thanks.