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Topics - jpmackay

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1 Support & Help / Windows Repair 4.4.1
« on: January 02, 2019, 05:03:06 am »
Good day to members here in this forum and Happy New Year to everyone too!

I am wondering if this updated version of Windows Repair 4.4.1 guarantee the fix of Windows Defender not like the previous version. I did not see any new information from Shane but he uploaded the latest version without any information.

Thank you,


General Computer Support / File History
« on: October 22, 2017, 10:36:29 am »
Could not enable File History

The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.


OK when I went to Settings and click " Backup " and add the drive. I used the external back up hard drive which is F:/ and turn on File History but got the error message above.

Also when I checked the drives in " This PC " and show me the F:/ drive there in " This PC "

At last I googled it on line to find with the error code 0x800070002 for Windows 10. And seem to me that is not the one I am looking for. You try yourself to type with this error code and see what do you think of this.

Let me know about this.


Found the link on Google and here is below:

Will that work for me to get access denied open up so I can extract one of the ocx file.

I have not try yet and will wait to hear first before I go ahead to do this.


P.S.  Never mind about this and the OCX files are there now anyway.

General Computer Support / Access Denied
« on: October 19, 2017, 05:22:14 pm »
I found the link while searching here in the forum and it's below:

I am trying to extract one of the OCX file that is missing in System32 folder. It's comdlg32.ocx What happen is that when I extract this file to C; drive and got the message " Access denied " So I decided to look up the link above and try this but it's no go for me. As I got the error and look below:

Error Applying Security

An error occurred while applying security information to:


Failed to enumerate objects in the container. Access is denied

Then got more errors below before I decided to cancel applying security on the main drive where Windows is.

C:\Program Files
C:\Program Files (x86)

Well here is my story what was happening with my desktop? Last night I decided to reset this pc because of a corrupted volsnap.sys and I couldn't get to login on Windows. Right now my Windows 10 Pro 64-bit is Ver. 1709 and Build OS 16299. Do you think that is causing the problem about "Access Denied" on my Windows 10 program?

Let me know about this.


I have two Adminstrators login beside my User name to log in. I don't want to have Adminstrators login on Windows startup login when you see on the screen. I have try to disable them but no luck.

Hopefully will have an answer for this.


General Computer Support / YouTube on Microsoft Edge
« on: July 16, 2017, 06:45:42 am »
Need your help to get this solved the problem with YouTube on Microsoft Edge. I can't get YouTube showing the video on Microsoft Edge but works on Internet Explorer or Google Chrome. Also I get several messages with " An App Default was Reset and not sure what application is the problem? No idea what it is? Yesterday I ran through Tweaking Windows Repair (Pro) to get them fix. But with YouTube -- no. I am not sure what else to get this fix? Any idea with this.

Your help would be appreciated

Thank you,


I need your help with this problem more likely very serious. First I will give you my computer specifications and operating system and here is below:

My desktop is Acer Aspire M3450 Gaming desktop and my operating system is Windows 10 Home Premium 64X with all updates to this date.

Now here is what I will explain about the problem with my desktop.

When I restart the desktop and hold the key to access to BIOS with " DEL " key or Display Boot Options with " F12 " key and none of those two keys are working.I am trying to get into CD/DVD after restart but can't. Is there a repair or fix for those two access to BIOS or Display Boot Options. I am wondering if the program of - Windows Repair v3.9.11 or have to reinstall the operating system of Windows 10 Home Premium 64X. I have not done this yet and will wait to hear if there is another option to fix the problem.

Thank you,

John    :confused:   :confused:

This morning I ran through sfc /scannow to find what is the problem with my desktop because my operating system cannot upgrade to Windows 10 Home Premium 64X from Windows 7 Home Premium 64X. There are errors in log file and is there a way that I can get these fixed before upgrade to Windows 10 or do a clean install with Windows 7 Home Premium 64X first. I see that my registry is a mess and that is why my operating system cannot upgrade before the fixes applied first. Tell me what should I do first to repair the registry or do a clean install of Windows 7 then upgrade to Windows 10. Or your payware Tweaking Repair will do the fix of my computer registry? You will see that I sent my log.txt attachment with my message.

Thank you,


Everything Else / My messages
« on: July 30, 2015, 11:07:41 am »
Hi Shane,

I was wondering where are my two messages that I posted over at your forum under " Computer Help. " I don't see mine posted here yet. Is there a reason for not posting my message here till you approve this first. Let me know about this.

Thank you,


Hello and this is my first message that I posted here. First of all I know that Microsoft Windows XP Professional is no longer supported by Microsoft for future releases of patches or problem with this operaitng system program. Anyway I need to get this part with " Windows IP Configuration " working again but have been frustrated with this part trying to repair and nothing successful yet. Here is what I see from the command prompt box after type ipconfig /all

Microsoft Windows XP Version 5.1.26009
(c) Copyright 1985-2001 Microsoft Corp.

C:\ Documents and Settings\John P. Mackay>ipconfig/all

Windows IP Configuration

An internal error occurred: The request is not supported.

Please contact Microsoft Product Support Services for further help.

Additional information: Unable to query host name.

Now you see the message above and we know that we can't contact Microsoft now as of the date with April 9, 2014 for their help with this problem. I already tried to repair with one of Tweaking program with " Repair Windows Firewall " and doesn't help with this to solve the problem.  Any idea how to solve this problem without contact Microsoft. By the way the wireless connection is working with no problem but can't access to the internet even with Firefox or Google too.

Hope that someone here in this forum can help with this to get Windows IP Configuration working again.

Thank you,


Everything Else / Microsoft Windows XP Professional 5.1.2600 Service Pack 3
« on: February 26, 2014, 03:56:09 pm »
I have trouble trying to find the download on the internet through Google. The ISO download that I would like to get is below:

Microsoft Windows XP Professional 5.1.2600 Service Pack 3

The reason why I need this is that I ran Simple System Tweaker ( with one part -- Windows File Protection? Your program ask me to insert a CD Disk to check the Windows File Protection. That's where I find trouble trying to find the right CD Disk to run.

Thank you,


12 Support & Help / Notepad appear on screen every time
« on: October 26, 2011, 10:08:38 am »
Just want you to know that is not a big problem but annoying to see the Notepad pop up every time when the computer start up. That was happened after I click to tweak " Simple Performance Boost " Is there a way to stop Notepad appear after the computer start up?? Let me know about this. Want you to know that I find a big difference with your program to boost the performance of my computer.

Thank you,


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