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1

General Computer Support / Windows 10 notification Icon in system tray not showing new emails

« on: August 18, 2016, 11:30:52 am »

I've been having an off and on problem with the Windows 10 notification icon not showing new email notifications from the built-in Mail application.  Sometime the notifications just stop occurring and then they mysteriously start showing again and I'm wondering if anyone has seen this same behavior and figured out what the cause is.  Here's what I've done or checked out so far:

I have run SFC and DISM and neither showed a problem with the OS or OS files.
I read that if there was a problem with the mail app that you should reset the app which I did.  I then double checked the mail app and verified that notifications were set to the ON position.  After everything was reset and I restarted my system I saw no change in the notifications for mail.

Someone suggested that for mail notifications to be displayed that the mail app needed to run in the background to send notifications and to remain up to date so I drilled down into Settings/Privacy/Background Apps and found that mail was listed as an app that runs in the background and the switch to turn the app on and off was properly set to the ON position.

Someone else suggested that to get notifications an app also had to be listed in Settings/System/Notifications & Actions.  I checked this list and currently Mail is not on that list however I don't know if this is normal behavior for that app not to appear or not and I did not see a method of adding mail to the list.

I want to mention something else just to make sure that whomever reading this has a complete picture of my situation.  In reality I don't use the Mail app that's available in Windows 10 to read and write email messages.  Instead I use the Outlook 2010 email app as my email client as I have a number of setting that the Mail client simply cannot be configured for.  I have the Mail client in Windows 10 setup specifically so that I get notifications of emails being available on the email server that I use as I don't have Outlook 2010 open all the time.  Having the Mail application watching for new mail being added to my inbox allows me to quickly view the subject header and the sender to determine if there is anything important that I need to read immediately.  Now I'm assuming that running these two applications on the same PC is not an issue but I wanted that fact to be known.

My gut feeling is that there is something somewhere in the system, perhaps a registry key or value that keeps getting flipped from an on position to off and then perhaps some patch from Microsoft turns that value back on for a while until some event turns it back off again.  Bottom line is that this behavior is very frustrating as it's inconsistent.

Any help would be appreciated. Thanks. 

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General Computer Support / Right click menu options are not available in Windows 10

« on: September 03, 2015, 01:26:34 pm »

It looks like I have another problem on my PC and was wondering if anyone knows how to fix this?

If, while viewing the Apps listing from the Start button on Windows 10, you are supposed to be able to right click on an application Icon and it will display a menu with various options like "Pin to Start", "Pin to Task Bar", "Uninstall", etc.  I know that this is true as I've been told that this is the normal behavior that's supposed to occur from the Windows 10 Start button and I've observed that this is true on my Laptop.  My desktop PC however, when I right click on an application like CCleaner, only displays 1 option and that is "Pin to Start".  I have right clicked all of my apps and the only menu option available is "Pin to Start".  I've even removed CCleaner and reinstalled it on my PC and there is no change in the behavior of the menu when I right click on the newly reinstalled app.  As noted this behavior does not prevent me from doing things "old school" like uninstalling an app from the control panel or dragging and dropping an application icon on the task bar but it is odd that this behavior is strictly related to the start menu in Windows 10 only.

Note also that in addition to the above, right clicking on an application that was found thru the search dialog does not display the appropriate menu picks either.  For example, If I search for CMD or Powershell on my laptop and then right click on the found item the menu displays options for "Run as Administrator", "Open File Location", "Pin to Start", "Pin to task bar" and "Uninstall".  If I do the same on my desktop PC the only option displayed is "Pin to Start".

Today I ran the latest version of Windows Repair on my machine in safe mode and when it was finished, there was no change in the behavior when I right click on an application icon or a found search item so I'm kind of stuck.  My PC seems to be working fine otherwise but it concerns me that there are little things that keep cropping up that tell me that the system is not right.  I really would like it if I could fix this problem but I may be faced with having to nuke the system and install a fresh copy of Windows 10.  If there's anyone that has seen the above behavior and has fixed this problem please let me know.

Thanks.

3

General Computer Support / Ongoing used of Windows Repair

« on: August 29, 2015, 07:36:43 pm »

OK, I downloaded Windows Repair and it found and fixed things but it's still installed on my PC and runs at startup.  My question is why?  Granted I could have new corruptions that sneak in over time but what good does it do to have yet application running at startup?  If there's a benefit I would like to know what it is so I can evaluate whether or not I want to have it run at startup.

I guess another question I have is whether people run this program periodically to insure their PC's health or do you only run it when you sense there's a problem?

Don't get me wrong this program saved my bacon when I couldn't upgrade to Windows 10 but now that I appear to have a good working install of Windows 10 I'm wondering what the ongoing value is of having it installed.

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General Computer Support / Will Windows Repair work on Windows 10 and can it fix an 0x8024402f error

« on: August 26, 2015, 10:16:26 am »

Does Windows Repair work on Windows 10?

When I was Windows 7 a Microsoft 2nd Level Tech used your program to fix an error I was having that was preventing Windows 10 from installing and your tool fixed whatever was wrong with my system.  After that I was able to install Windows 10 Pro without a hitch and everything was going well until yesterday. 

Yesterday my wife was using the PC and was going to order something online and something (My wife is not a computer person) happened and the system had to reboot.  Once it rebooted it went into an infinite loop indicating that something was wrong and that it was diagnosing and fixing my PC but it never could fix it, thus the infinite loop.  After trying about everything, I finally gave up and restored an Acronis TrueImage snapshot image of Windows 10 I had taken after Windows 10 was installed but before the patches were sent down on 8/10.  All went well with the image restore and Windows 10 is up and running but I still have a problem.

When I went into Windows Update to download all of the patches and updates to the system, Windows update fails with an 0x8024402f error.  I've tried running numerous things and scans and no errors are found but I still cannot update my system.  If Windows Repair would work on Window 10 Pro and you think it would fix this problem I'd give it a shot but I wasn't sure if Windows Repair was Windows 10 compliant.

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Feedback & Suggestions / Windows Repair saved my system

« on: August 20, 2015, 09:33:17 am »

Wanted to provide you with a big thumbs up and thank you for your Windows Repair tool.  When I attempted to upgrade to Windows 10 the download would begin and while preparing to install the upgrade would error with and 8007005 error.  I downloaded the media creation tool but every time I ran it, nothing happened.  I then tried to upgrade from an Windows 10 DVD that I had created on my laptop and all it would do was display the splash screen.  I finally called Microsoft and was assigned to a tier 2 tech who after two days of failed attempts finally ran your program on my system.  After running your program I was able to upgrade to Windows 10 from Windows 7 and my machine has been running flawlessly since.  Thanks again for creating a great program....