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General Computer Support / [SOLVED] Cannot Create Restore Point, Windows 7
« on: October 24, 2015, 02:15:54 am »
Hi,
Following installation and removal of Acronis True Image 2016, I can no longer create a restore point. It hangs and comes up with:
The program SystemPropertiesProtection.exe version 6.1.7600.16385 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 159c
Start Time: 01d10e36a0f732f4
Termination Time: 1
Application Path: C:\Windows\system32\SystemPropertiesProtection.exe
Report Id:
and
Volume Shadow Copy Service error: Unexpected error DeviceIoControl(\\?\Volume{3bad56c6-b146-11e4-814b-806e6f6e6963} - 0000000000000160,0x0053c008,000000000042B540,0,000000000042E660,4096,[0]). hr = 0x80070079, The semaphore timeout period has expired.
.
Operation:
Processing EndPrepareSnapshots
Context:
Execution Context: System Provider
In Device Manager, under Generic volume shadow copy Properties, I get: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19).
I've tried the Tweaking.com repair tool to repair VSS without success. Any ideas? I have Windows 7 Ultimate. Do let me know what info you need to provide assistance.
Been searching for about a week now without success...
Thanks so much for your help!
Following installation and removal of Acronis True Image 2016, I can no longer create a restore point. It hangs and comes up with:
The program SystemPropertiesProtection.exe version 6.1.7600.16385 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 159c
Start Time: 01d10e36a0f732f4
Termination Time: 1
Application Path: C:\Windows\system32\SystemPropertiesProtection.exe
Report Id:
and
Volume Shadow Copy Service error: Unexpected error DeviceIoControl(\\?\Volume{3bad56c6-b146-11e4-814b-806e6f6e6963} - 0000000000000160,0x0053c008,000000000042B540,0,000000000042E660,4096,[0]). hr = 0x80070079, The semaphore timeout period has expired.
.
Operation:
Processing EndPrepareSnapshots
Context:
Execution Context: System Provider
In Device Manager, under Generic volume shadow copy Properties, I get: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19).
I've tried the Tweaking.com repair tool to repair VSS without success. Any ideas? I have Windows 7 Ultimate. Do let me know what info you need to provide assistance.
Been searching for about a week now without success...
Thanks so much for your help!