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General Computer Support / Laptop gets stuck at Starting Windows sign (Win7)
« on: March 02, 2016, 06:52:07 am »
Hi guys, one of my laptops has recently started acting up.
Laptop: Dell 15R
OS: Windows 7 Home
- When I boot it, it takes me to 'Start in Safe Mode' selection screen
- When I select Safe Mode it loads some files and then just brings me back to the same selection screen. No matter how many times I select Safe Mode it keeps coming back.
- If I select Start Normally, loading gets stuck on the Starting Windows logo screen.
- If I leave my laptop on for a while (with the startup logo running), I get a BSOD with the following msg: bad system config info
Some things to note:
- My battery may have run it's course, I have to keep the charger plugged in at all times (also, I booted my laptop without battery, just charger connected and same issue).
Can anyone recommend what I do, what the issue may be?
Laptop: Dell 15R
OS: Windows 7 Home
- When I boot it, it takes me to 'Start in Safe Mode' selection screen
- When I select Safe Mode it loads some files and then just brings me back to the same selection screen. No matter how many times I select Safe Mode it keeps coming back.
- If I select Start Normally, loading gets stuck on the Starting Windows logo screen.
- If I leave my laptop on for a while (with the startup logo running), I get a BSOD with the following msg: bad system config info
Some things to note:
- My battery may have run it's course, I have to keep the charger plugged in at all times (also, I booted my laptop without battery, just charger connected and same issue).
Can anyone recommend what I do, what the issue may be?