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General Computer Support / Cannot connect to scanner

« on: April 01, 2020, 05:57:18 pm »

Hello, I have a new Windows 10 pro installation, 64-bit. I also have an older Epson v500 perfection scanner. I installed the Epsom software and drivers and at first it worked and then it stopped working. When I try to run the software, it says that it doesn't detect my scanner, even though it's plugged in with the USB cable. I have run tweaking several times
Thank you
SE